FAQs

What is the digital copy I get with my Print order?

When you buy any Print edition of our Books, you can redeem (for free) the eBook edition of the Print Book you’ve purchased. This gives you instant access to your book when you make an order via PDF, EPUB or our online Reader experience.

What is the delivery time and cost of print book?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

What is custom duty/charge?

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order?

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges?

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.

How can I cancel my order?

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy?

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged?

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use?

You can pay with the following card types:

Visa Debit
Visa Credit
MasterCard
PayPal

What is the delivery time and cost of print books?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

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Amazon verified reviews

Dr. Xi Wang Jun 21, 2021

This is a must-have reference book for people who want to have a comprehensive understanding of all major aspects of Google Cloud, as well as for people who want to have well-guided hands-on experience in trying it out. One thing I found particularly helpful is its well-organized chapter structure, where each chapter covers a specific topic/technology area with both high-level overview and step-by-step hands-on examples. So, for instance a reader can either browse through overviews across all chapters to quickly grasp the basic concepts and enabling technologies, or dive into specific chapters of interest to have a though understanding and hands-on learning, while skipping other chapters altogether. As a professional in the telecom industry currently evaluating various cloud-based AI/ML solutions, I personally found the technical comparison between Google Cloud vs. other major clouds (AWS, Azure, etc.) in the introduction chapter very resourceful and the hands-on examples in the ML and AI chapter particularly valuable.Overall a highly recommended book. I’m glad to get a paper copy (instead of the digital one) so that it can be physically placed on my desk for easy reference.

Amazon Verified review

katrina Jun 14, 2021

Thorough coverage and explanation of Google cloud. Great textbook and reference to keep on hand.

Amazon Customer Jun 14, 2021

Thorough book on designing Google cloud infrastructure. While some info will transfer to other cloud systems, the author has the right idea to concentrate on one system, and explain it well. Great textbook and handy reference to keep in the bookshelf.

Amazonian May 28, 2021

As someone that's been around in cloud computing for a while I find that most books are a waste of time. That's not the case here. The author did a great job of covering Google Cloud holistically making it a really strong intermediate level book on Google Cloud but also consumable for beginners as well. The chapters on networking and storage were incredibly fundamentally sound chapters that anyone in cloud computing should be reading. There was also some really strong chapters on cloud architecture as well as great introductions to more advanced topics like AI/ML that were written in plain English for anyone to absorb. I highly recommend this book!

Judy Sep 20, 2021

This book is a comprehensive guide to designing cloud solutions on GCP, in plain simple language. Completely true to its name it does teach you to architect Google cloud solutions and focuses on the why rather than the how like a lot of books in this category. It doesn't simply walk you through various GCP products but teaches you think like a cloud architect. Definitely recommended for beginners. While it gives steps and hands-on examples in every chapter, it focuses more on when and why to use specific resources, e.g. when to choose IaaS VMs or spanner instead of SQL.It puts you in the design mindset right off the bat with making the case for cloud and specifically GCP, an overview of major GCP resources in compute, network and storage and a case study to give the freshest of freshers a very clear picture of what being a cloud architect is about.Even as a certified cloud architect, I found things like flowcharts for choosing storage and compute resources, questions to ask yourself when picking network configurations, links and tools to bookmark etc handy and helpful. It covers pretty much all the usual scenarios cloud architects find themselves in and clear guidelines to make the design choices.It covers all the latest GCP resources including ones in beta. Within its limited scope, it gives a decent overview of microservices, DevOps, Kubernetes, and even AI. Especially enjoyed the chapters on ensuring observability, SRE and security. Loved how the author lists the best practices in every section, something a lot of self taught engineers learn the hard way. Definitely worth a read.

Architecting Google Cloud Solutions: Learn to design robust and future-proof solutions with Google Cloud technologies

What do you get with Print?