Mastering Salesforce CRM Administration

Learn about the Advanced Administration Certification Examination and build a successful career in Salesforce administration
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Mastering Salesforce CRM Administration

Rakesh Gupta

5 customer reviews
Learn about the Advanced Administration Certification Examination and build a successful career in Salesforce administration
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Book Details

ISBN 139781786463180
Paperback412 pages

Book Description

The book starts by refreshing your knowledge of common admin tasks. You will go over Lightning Experience and various security aspects. You will be shown how to implement territory management in your organization and make use of custom objects.

From here, the book progresses to advanced configuration, data management, and data analytics before swiftly moving on to setting up advanced organization-wide features that affect the look and feel of the application. Extend the capabilities of your organization’s Salesforce implementation by optimizing and extending Sales Cloud, Salesforce1, and Service Cloud applications. This guide will equip you with the tools you need to build a successful career in Salesforce.

Table of Contents

What You Will Learn

  • Adopt Lightning Experience to improve the productivity of your organization's sales team
  • Create and maintain service entitlements and entitlement processes
  • Process Builder basic and advanced concepts
  • Different ways to deploy applications between environments
  • Best practices for improving and enriching data quality

Authors

Table of Contents

Book Details

ISBN 139781786463180
Paperback412 pages
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