Linda Foulkes is a Senior Learning & Development Trainer at Knights. She is also a Microsoft Office Master Trainer, Certified Educator, and Microsoft Innovative Expert Educator with an educational and corporate background spanning 25 years. Linda is the author of our previous edition book, Learn Microsoft Office 2019. As well as being certified as an IT trainer, Linda represented South Africa at the Microsoft Global Forum in Redmond in 2015. She has certified students to compete at the Microsoft Office Specialist Championships in Texas, presented at conferences, and hosted Webinars, TeachMeets & MicrosoftMeets. She has a keen interest in e-learning and has developed e-learning paths and content for the Microsoft Office suite of programs.

Warren Sparrow is a Microsoft, Adobe, and National Geographic Certified Educator. He has been a Microsoft Innovative Expert Educator for the last 6 years, and a fellow in 2015. Warren is regularly invited to be a guest speaker at different global educational events, including the annual Microsoft conference on Office 365 in 2015. His core focus is long-term strategy, training, and technology implementation. He has provided training and development in both the education and corporate sectors. He also played an advisory role to the Western Cape Education Department (South Africa), giving assistance on the roll-out of hardware and software, as well as the training of educators and the implementation of technology in school classrooms