Troubleshooting System Center Configuration Manager

Troubleshoot all the aspects of your Configuration Manager installation, from basic easy checks to the advanced log files and serious issues
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Troubleshooting System Center Configuration Manager

Peter Egerton, Gerry Hampson

Troubleshoot all the aspects of your Configuration Manager installation, from basic easy checks to the advanced log files and serious issues
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Book Details

ISBN 139781782174844
Paperback248 pages

Book Description

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work.

The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.

Table of Contents

Chapter 1: The Configuration Manager Troubleshooting Toolkit
Microsoft System Center Configuration Manager Toolkit
Microsoft System Center 2012 Configuration Manager Support Center
WMI tools
Registry Editor
Group Policy tools
Log file viewer
Error code lists
PowerShell
Network tools
System Center Configuration Manager Management Pack
Community contributions
Summary
Chapter 2: Configuration Manager Monitoring Workspace and Log Files
The Monitoring workspace
Log files
Summary
Chapter 3: Troubleshooting Configuration Manager Clients
Client installation
The Configuration Manager client
Client log files
Common problems
Summary
Chapter 4: Troubleshooting Hierarchies and Site Servers
Hierarchies and Site Servers
SQL Server
The Configuration Manager console
Active Directory
Summary
Chapter 5: Troubleshooting Management Points and Distribution Points
How a management point works
Testing our management point
Troubleshooting our management point
Management point common issues
How a distribution point works
Troubleshooting our distribution point
Distribution point common issues
Summary
Chapter 6: Troubleshooting Other Roles
Application Catalog roles
Asset Intelligence synchronization point
Certificate registration point
Endpoint Protection point
Enrollment and Enrollment proxy point
Fallback status point
Out of band service point
Reporting Services point
Service Connection point
Software update point
State migration point
System Health Validator Point
Windows Intune connector
Summary
Chapter 7: Troubleshooting Common Tasks
Troubleshooting Application Management
Troubleshoot software update deployment
Troubleshoot Operating System Deployment
Troubleshoot Mobile Device Management
Troubleshooting Certificates
Configuration Manager and PKI
Summary
Chapter 8: Disaster Recovery
Planning for Disaster Recovery
Robust backup process
Configuration Manager Site Recovery
High Availability
Summary
Chapter 9: Avoiding Trouble
Get it right at the start
Tips to avoid trouble
Monitoring the site
Maintaining a healthy site
Summary

What You Will Learn

  • Fix your clients and install them correctly
  • Understand how your Configuration Manager hierarchy works
  • Extend your error information
  • Troubleshoot Configuration Manager roles
  • Know your options when faced with problems
  • Prevent future problems occurring

Authors

Table of Contents

Chapter 1: The Configuration Manager Troubleshooting Toolkit
Microsoft System Center Configuration Manager Toolkit
Microsoft System Center 2012 Configuration Manager Support Center
WMI tools
Registry Editor
Group Policy tools
Log file viewer
Error code lists
PowerShell
Network tools
System Center Configuration Manager Management Pack
Community contributions
Summary
Chapter 2: Configuration Manager Monitoring Workspace and Log Files
The Monitoring workspace
Log files
Summary
Chapter 3: Troubleshooting Configuration Manager Clients
Client installation
The Configuration Manager client
Client log files
Common problems
Summary
Chapter 4: Troubleshooting Hierarchies and Site Servers
Hierarchies and Site Servers
SQL Server
The Configuration Manager console
Active Directory
Summary
Chapter 5: Troubleshooting Management Points and Distribution Points
How a management point works
Testing our management point
Troubleshooting our management point
Management point common issues
How a distribution point works
Troubleshooting our distribution point
Distribution point common issues
Summary
Chapter 6: Troubleshooting Other Roles
Application Catalog roles
Asset Intelligence synchronization point
Certificate registration point
Endpoint Protection point
Enrollment and Enrollment proxy point
Fallback status point
Out of band service point
Reporting Services point
Service Connection point
Software update point
State migration point
System Health Validator Point
Windows Intune connector
Summary
Chapter 7: Troubleshooting Common Tasks
Troubleshooting Application Management
Troubleshoot software update deployment
Troubleshoot Operating System Deployment
Troubleshoot Mobile Device Management
Troubleshooting Certificates
Configuration Manager and PKI
Summary
Chapter 8: Disaster Recovery
Planning for Disaster Recovery
Robust backup process
Configuration Manager Site Recovery
High Availability
Summary
Chapter 9: Avoiding Trouble
Get it right at the start
Tips to avoid trouble
Monitoring the site
Maintaining a healthy site
Summary

Book Details

ISBN 139781782174844
Paperback248 pages
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