Salesforce.com Customization Handbook
Salesforce.com has contributed in bringing about a social revolution to the Internet era. Salesforce.com provides you with the power of cloud computing, enabling you to quickly build enterprise apps in a cloud.
This is a step-by-step guide to automating your business requirements or streamlining your sales process using Salesforce CRM. This book covers many topics from the Spring '14 and Summer '14 releases and is also helpful for those who are preparing for the Salesforce.com admin certification exam (ADM 201). The book starts with an introduction to Salesforce CRM and its products. Then, it covers its user experience management, data security aspects, e-mail administration, and discusses various ways that can be adopted to streamline business processes. By the end of this book, you will be able to customize Salesforce and manage Salesforce-related data in your organization.
|Course Length||13 hours 37 minutes|
|Date Of Publication||11 Sep 2014|
|Improving the data quality – the validation rule|
|The Formula field|
|The Roll-up Summary field|
|An e-mail template|
|Using workflow to automate your work|
|Monitoring a time-based workflow|
|Streamlining your approval process – approval processes|
|Various ways to approve a request – approval settings|