Salesforce CRM: The Definitive Admin Handbook
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About This Book
- Get to grips with tips, tricks, best-practice administration principles, and critical design considerations for setting up and customizing Salesforce CRM with this book and e-book
- Master the mechanisms for controlling access to, and the quality of, data and information sharing
- Take advantage of the only guide with real-world business scenarios for Salesforce CRM
Who This Book Is For
This book is for administrators who want to develop and strengthen their Salesforce CRM skills in the areas of configuration and system management. Whether you are a novice or a more experienced admin, this book aims to enhance your knowledge and understanding of the Salesforce CRM platform. By the end of the book, you will be ready to configure and administer a Salesforce CRM system in a real-world environment which fully supports your business needs.