About this video

This course focuses on the most common tasks that a Dynamics 365 Administrator must master.

From the basic everyday user management to in-depth security models, performance maintenance and auditing, the administrator must be familiar with all of the aspects required to keep a CRM environment running smoothly. You will start with managing subscriptions and licenses, then will assign and configure user roles. Then, you'll learn how to manage system settings, add multi-lingual support, and utilize user resources. Also, you'll review CRM platform performance and the different types of system functionality. Then, you'll learn how to manage a business, data, and various services using the CRM platform. Lastly, you’ll cover auditing, CRM application management, and the various templates available.

By the end of this course, you will understand the core concepts required for a Dynamics 365 Administrator role.

Publication date:
July 2019
2 hours 26 minutes

About the Author

  • Nicolae Tarla

    Nicolae Tarla is an independent senior consultant specializing in business solutions architecture and implementations. Starting with 2014, he was recognized for four consecutive years as a Microsoft Business Applications MVP for his contributions to the community. For more than 10 years he's been designing and implementing multiple enterprise and mid-size solutions across the entire Microsoft stack for both the private and public sectors. He has been delivering Microsoft Dynamics 365 solutions since version 3.0 of the platform. He continues to be actively involved with various community events, and continues to share his knowledge through his personal blog and other networks. He can be reached on Twitter where his handle is @niktuk.

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