About this video

This course will guide you through the whole process of LEAN improvement methods and show you how to implement a continuous improvement cycle. Understanding LEAN business processes is a key driver in improving business performance at any level.

In this course, we will teach you the ProPeC Simple Improvement Process, which takes state–of-the-art business improvement principles and lays them out in a very simple to understand the step-by-step process. You will understand and learn how to run a current state analysis of your business processes to enable you to identify key areas of improvement. You will also learn how to tie improvements to high-end business goals, so that they meet core business objectives. Identifying and implementing an action plan is a key component in strong change management and you will be shown how to do this in this course.

You will be able to identify the different TIM WOODS wastes in a business. Creating a process flow is a core skill in any continuous improvement cycle; you will understand this once you have worked through the course. Writing SMART goals ensures that what you are trying to achieve is rooted in reality; in this course, we teach you how to create them. Maybe you need help running efficient business meetings? In this course, we take you through the process of setting up a meeting that achieves its end goal.

By the time you have completed this course, you will know how to review a continuous improvement project and will even be capable of leading a team through it. You will also end up with a solid overview of modern business improvement processes that you can then implement in your organization.

All the code and supporting files for this course are available at - https://github.com/PacktPublishing/Lean-BPM---Lean-Business-Process-Management-Change-Skills

Publication date:
September 2019
2 hours 23 minutes

About the Authors

  • Mark Timberlake

    Mark runs an online training company called SME Heroes, which specialises in training on all things to do with sales, online marketing, management and his personal passion of photography. He has extensive experience with online business in various forms over the last 15 years and loves to share his hard won lessons and techniques for online business success. In addition he also has over 12 years experience in online retail and over 6 years experience as a commercial photographer. This means he has a deep breadth of experience which comes through in his courses which are always designed to be easy to understand and to pass on the skills he has learned in a practical way.

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  • Stephen Mather

    A graduate member of the British Psychological Society, a qualified Executive Coach and Trainer as well as an experienced lean practitioner with Lean Six Sigma Black Belt certification through an IASSC approved programme, Stephen works with businesses to help them improve what they do and how they do it. He has spent 16 years within manufacturing, first as the Group Training and Development Manager for a major UK food manufacturer and over the last 9 years as business owner and Director of ProPeC® a consultancy that specialises in helping businesses improve their processes, develop their people and generate a culture that supports the right behaviour. He contributes to operational excellence programmes through managing projects, carrying out current state analyses, delivering training and educational programmes and coaching of different types.

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