Jira 8 Essentials - Fifth Edition
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-
Free ChapterSection 1: Introduction to Jira 8
-
Getting Started with Jira
-
Using Jira for Business Projects
-
Using Jira for Agile Projects
-
Section 2: Jira 8 in Action
-
Issue Management
-
Field Management
-
Screen Management
-
Workflow and Business Process
- Workflow and Business Process
- Mapping business processes
- Understanding workflows
- Managing workflows
- Using the workflow designer
- Authoring a workflow
- Updating an existing workflow
- Workflow schemes
- Applying a workflow scheme to projects
- Delegated workflow management
- Extending a workflow with workflow add-ons
- The HR project
- Summary
-
Emails and Notifications
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Section 3: Advanced Jira 8
-
Securing Jira
- Securing Jira
- User directories
- Users
- User browser
- Groups
- Project roles
- Jira permissions hierarchy
- Application access
- Global permissions
- Project permissions
- Permission schemes
- Issue security
- Issue security schemes
- Troubleshooting permissions
- Workflow security
- Password policy
- Whitelists
- The HR project
- Summary
-
Searching, Reporting, and Analysis
-
Jira Service Desk
- Jira Service Desk
- Jira Service Desk
- Installing Jira Service Desk
- Getting started with Jira Service Desk
- Branding your customer portal
- Service desk user types
- Request types
- Setting up fields
- Setting up a workflow in Jira Service Desk
- Service level agreement
- Queues
- Creating knowledge base articles
- Process automation
- Summary
-
Other Books You May Enjoy
About this
book
Atlassian Jira enables effective bug tracking for your software and mobile applications and provides tools to track and manage tasks for your projects. Jira Essentials is a comprehensive guide, now updated to Jira 8 to include enhanced features such as updates to Scrum and Kanban UI, additional search capabilities, and changes to Jira Service Desk.
The book starts by explaining how to plan and set up a new Jira 8 instance from scratch before getting you acquainted with key features such as emails, workflows, business processes, and much more. You'll then understand Jira's data hierarchy and how to design and work with projects.
Since Jira is used for issue management, this book delves into the different issues that can arise in your projects. You’ll explore fields, including custom fields, and learn to use them for more effective data collection. You’ll create new screens from scratch and customize them to suit your requirements. The book also covers workflows and business processes, and guides you in setting up incoming and outgoing mail servers. Toward the end, you’ll study Jira's security model and Jira Service Desk, which allows you to run Jira as a support portal.
By the end of this Jira book, you will be able to implement Jira 8 in your projects with ease.
- Publication date:
- February 2019
- Publisher
- Packt
- Pages
- 420
- ISBN
- 9781789802818
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