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Microsoft Windows Intune 2.0: Quickstart Administration

David Overton

Manage your PCs in the Enterprise through the Cloud with Microsoft Windows Intune book and ebook
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Book Details

ISBN 139781849682961
Paperback312 pages

About This Book

  • This book and e-book will enable you to deliver Windows PC management to your users, no matter where in the world they physically sit and irrespective of your current knowledge of management and support processes.
  • Learn about moving to a single management strategy that enables flexibility required by different user types, including those not owned by the business.
  • Provides clear, concise instructions and detailed images to ensure you are successful at adopting all of the Windows Intune best practices for PC management.

Who This Book Is For

If you are an administrator or partner who wants to plan, set up and maintain Windows Intune and manage a group of PCs then this book is for you . You should have a basic understanding of Windows administration, however, knowledge of Windows Intune would not be required.

Table of Contents

Chapter 1: Overview of Cloud Computing
Centralized solution, management, and upgrades
Different levels of cloud computing
Challenges of cloud computing
Bringing all this together for Windows Intune
Chapter 2: Introduction to PC Management Concepts
Continuous cycle of PC Management
Definition of IT management goals
Using policies for configuration and deployment
Reactive response to problems
Reporting on IT management
Chapter 3: Overview of Windows Intune Features
Why use Windows Intune
Windows Intune solution architecture
Windows Intune feature set
Chapter 4: Signing Up for Windows Intune and Installing the Client Software
Preparing for Windows Intune
Signing up to Windows Intune
Installing Windows Intune onto a client PC
Enabling others to manage your PC estate with Windows Intune
Chapter 5: Configuring Windows Intune
Adding additional administrators to Windows Intune
Configuring computer groups
Configuring Windows Intune alerts
License management
Chapter 6: Configuring Management Policy
Policy management
Update management
Chapter 7: Software Deployment
Preparing an application for uploading
Uploading an application
Deploying a package
Managing Non-Microsoft Updates
Removing a package
Chapter 8: Tracking and Reporting
Reporting basics
Update reports
Tracking software usage
Tracking hardware
License management
Alerts reporting
Custom reports
Reporting on overall PC management achievements
Chapter 9: Monitoring and Responding to Windows Intune Alerts
General Windows Intune alerts
Malware alerts
Remote Assistance alerts
Chapter 10: Resolve Problems Using Microsoft DaRT
Downloading MDOP
Installing DaRT
Building a DaRT CD
Using DaRT to resolve issues
Chapter 11: Deploying Windows 7 Enterprise Edition
Downloading Windows 7 Enterprise Edition
Checking pre-requisites for Windows 7
Backing up settings for migration
Installing Windows 7 Enterprise Edition
Restoring user settings and installing applications
Updating Windows Intune
Considering tools for scale deployment of Windows 7
Chapter 12: Integration with Existing Microsoft Products
Typical computing scenarios
Office 365 and on-premise SharePoint and Exchange
System Center
On-premise Windows Server
Windows Small Business Server
Windows Home Server
On-premise versus cloud solutions summary
Mixing on-premise and cloud solutions
Anti-malware products

What You Will Learn

  • Plan and deliver PC management, ensuring the IT requirements align to the business needs
  • Install and configure Windows Intune, ensuring good communication between the PC and the internet-based service
  • Understand how policies apply to computers and the impact and resolution of multiple conflicting policies
  • Monitor computers and report to the business, the success of the PC management and any specific issues that need addressing in the users’ behaviour
  • Remotely install and manage Microsoft and non-Microsoft updates for computers that you manage
  • Install and uninstall software without user interaction driven by the management console
  • Deal with alerts and remotely connect to a user’s computer to fix issues and offer assistance, right through a reboot if required
  • Diagnose more serious system issues with the Microsoft Diagnostic and Recovery Toolset
  • Migrate from Windows XP or Windows Vista to Windows 7 without losing the users’ files and settings

In Detail

Microsoft Windows Intune is a cloud service solution that simplifies how small and mid-sized businesses manage and secure PCs using Microsoft cloud services and Windows 7—so your computers and users can operate at peak performance all the time.

This step-by-step guide will show you how to plan, set up and maintain Windows Intune, showing you how to manage a group of PCs (either 1 business or several if a partner) from the base operating system, through to the patches, anti-malware solution and deployed software and policies from a central console, using the Windows Intune service.

This book takes you through all the steps to plan, set up and maintain Windows Intune and how to manage a group of PCs. The book starts by providing an overview of Cloud Computing and PC Management. The book then dives into topics such as Windows Intune features, signing up for Windows Intune and installing the client software, configuring Windows Intune, proactive management, and monitoring and dealing with alerts, including remote assistance amongst others. As Windows 7 is part of Windows Intune, the book will also cover the minimum steps required to move from Windows XP to Windows 7 while keeping user settings and preferences.


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