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  • Plan and deliver PC management, ensuring the IT requirements align to the business needs
  • Install and configure Windows Intune, ensuring good communication between the PC and the internet-based service
  • Understand how policies apply to computers and the impact and resolution of multiple conflicting policies
  • Monitor computers and report to the business, the success of the PC management and any specific issues that need addressing in the users’ behaviour
  • Remotely install and manage Microsoft and non-Microsoft updates for computers that you manage
  • Install and uninstall software without user interaction driven by the management console
  • Deal with alerts and remotely connect to a user’s computer to fix issues and offer assistance, right through a reboot if required
  • Diagnose more serious system issues with the Microsoft Diagnostic and Recovery Toolset
  • Migrate from Windows XP or Windows Vista to Windows 7 without losing the users’ files and settings

Microsoft Windows Intune is a cloud service solution that simplifies how small and mid-sized businesses manage and secure PCs using Microsoft cloud services and Windows 7—so your computers and users can operate at peak performance all the time.

This step-by-step guide will show you how to plan, set up and maintain Windows Intune, showing you how to manage a group of PCs (either 1 business or several if a partner) from the base operating system, through to the patches, anti-malware solution and deployed software and policies from a central console, using the Windows Intune service.

This book takes you through all the steps to plan, set up and maintain Windows Intune and how to manage a group of PCs. The book starts by providing an overview of Cloud Computing and PC Management. The book then dives into topics such as Windows Intune features, signing up for Windows Intune and installing the client software, configuring Windows Intune, proactive management, and monitoring and dealing with alerts, including remote assistance amongst others. As Windows 7 is part of Windows Intune, the book will also cover the minimum steps required to move from Windows XP to Windows 7 while keeping user settings and preferences.

  • This book and e-book will enable you to deliver Windows PC management to your users, no matter where in the world they physically sit and irrespective of your current knowledge of management and support processes.
  • Learn about moving to a single management strategy that enables flexibility required by different user types, including those not owned by the business.
  • Provides clear, concise instructions and detailed images to ensure you are successful at adopting all of the Windows Intune best practices for PC management.
Page Count 312
Course Length 9 hours 21 minutes
ISBN 9781849682961
Date Of Publication 26 Jan 2012


David Overton

David Overton has been in the IT industry for over 25 years and has worked at Microsoft in the UK for more than eleven years. David fell in love with Small and Medium Business when he was given responsibility for engaging with journalists at the time of the launch of Small Business Server 2003 in the UK. For the next four years David was responsible for improving SBS deliveries by Microsoft partners. As well as his day job, David is also a writer: he has written for consumer publications Windows XP and Windows Vista magazines, and he blogs at, where he helps readers find solutions to questions and problems. In 2009, David published his first book on SBS 2008 which was well received. When not working or writing, David likes to spend time with his family and also tries to fit in sailing any time of the year in any weather.