Lync Server Cookbook

Over 90 recipes to empower you to configure, integrate, and manage your very own Lync Server deployment
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Lync Server Cookbook

Fabrizio Volpe et al.

Over 90 recipes to empower you to configure, integrate, and manage your very own Lync Server deployment
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Book Details

ISBN 139781782173472
Paperback392 pages

Book Description

This book begins with the fundamental security-related tasks you should be aware of when working with Lync, before moving on to walk you through the authentication mechanisms. You will get hands-on experience with the steps required to integrate Lync with Office 365, Exchange, or trusted forests. You will explore how to use various tools such as the Bandwidth calculator, Lync resource kit tools, stress and performance tools, and planning tools that will help you to manage complex Lync features such as enterprise voice. This book will take you through designing a Lync solution right from assessing the existing infrastructure and capturing the requirements through to planning for user-training. Finally, the book concludes by showing you how to control and manage your networks and introduces you to various debugging tools such as Wireshark, CLSController, and more. The book aims at empowering you to successfully manage your Lync deployments with ease.

Table of Contents

Chapter 1: Lync 2013 Security
Introduction
Controlling administrative rights with RBAC and custom cmdlets
Hardening Lync Servers
Hardening Lync databases
Enhancing conferencing security
Managing certificates for the authentication of desk-phones
Deploying a secure Lync Edge
Applying ethical walls for federation security
Using Application Request Routing to configure a reverse proxy for Lync Server 2013
Chapter 2: Lync 2013 Authentication
Introduction
Configuring passive authentication for Lync
Enabling two-factor authentication
Adding the app password for mobile clients
Authenticating with online services using DirSync
Managing Windows Azure Directory for Lync Online
Configuring server-to-server authentication
Troubleshooting with client authentication logging
Chapter 3: Lync Dial Plans and Voice Routing
Introduction
Introducing dial plans and voice routing
Defining dial plans
Configuring PSTN usage – voice policy
Configuring PSTN usage – Location-Based Routing
Enabling routes
Validating trunks
Configuring load balancing, failover, and least cost routing
Controlling call forwarding
Chapter 4: Lync 2013 Integration with Exchange
Introduction
Configuring the Unified Messaging integration
Configuring OAuth between Lync 2013 and Exchange 2013
Configuring Lync 2013 and Exchange 2013 as partner applications
Configuring Lync 2013 to use Exchange 2013 for archiving
Configuring Lync 2013 to use the Exchange 2013 Unified Contact Store
Integrating Lync 2013 with the Exchange 2013 Outlook Web App
Chapter 5: Scripts and Tools for Lync
Introduction
Installing Lync prerequisites and more – Set-Cs2013Features
Creating a fully functional voice configuration – Lync Dialing Rule Optimizer
Switching between multiple Lync identities with a click – Profiles for Lync (P4L)
Tracing made easier – Lync 2013 Centralized Logging Tool
Identifying recurrent issues – Lync Pilot Deployment Health Analysis
Managing phone numbers – Search-LineURI and Get-UnusedNumbers
Managing Call Pickup Groups – Lync2013CallPickupManager 1.01
Chapter 6: Designing a Lync Solution – The Overlooked Aspects
Introduction
Meeting your users' expectations
User training
Gathering the users' requirements
Weighing up around Lync virtualization
Network readiness – introduction
Defining personas for the network
Defining sites for the network
Network readiness – reviewing and analyzing results
Chapter 7: Lync 2013 in a Resource Forest
Introduction
Planning a resource forest
Using Exchange Online for a Lync resource forest
Configuring FIM in a Lync resource forest
Synchronizing forests with FIM
Deploying Azure Active Directory Synchronization services (AAD Sync) in a Lync resource forest
AAD Sync synchronization services and rules
Chapter 8: Managing Lync 2013 Hybrid and Lync Online
Introducing Lync Online
Administering with the Lync Admin Center
Using Lync Online Remote PowerShell
Using Lync Online cmdlets
Introducing Lync in a hybrid scenario
Planning and configuring a hybrid deployment
Moving users to the cloud
Moving users back on-premises
Debugging Lync Online issues
Chapter 9: Lync 2013 Monitoring and Reporting
Introduction
Installing Lync 2013 monitoring reports
Selecting the right kind of report
Call Diagnostic Reports
Media Quality Diagnostic Reports
Call Leg Media Quality Report
Lync 2013 with System Center 2012 R2 Operations Manager
Configuring a watcher node and synthetic transactions
Chapter 10: Managing Lync 2013 Backup and Restore
Introduction
Topology information
Configuration information
User database
Persistent Chat database
The Location Information LIS database
The Response Group Services configuration
Certificates
Backend databases
Voice dial plans, policies, and settings
File services
Don't forget the infrastructure – the greater recovery plan
Chapter 11: Controlling Your Network – A Quick Drill into QoS and CAC
Introduction
Gathering data about your network
Creating network bandwidth policies
Adding networks to the topology
Creating region links and routes
Enabling CAC
Preparing servers and clients for DSCP tagging
Controlling/limiting the port ranges for traffic
Media bypass
Chapter 12: Lync 2013 Debugging
Introduction
Using Snooper to examine log files
Investigating Call Flow with Snooper Flow Chart
Reviewing Lync information with OCSLogger
Tracing from a command line with OCSTracer
Customizing CLS scenarios using CLSController
Testing our setting with Best Practices Analyzer
Capturing network traffic with Wireshark
Troubleshooting clients with the Microsoft Lync Connectivity Analyzer
Verifying a deployment with the Microsoft Remote Connectivity Analyzer

What You Will Learn

  • Deploy dial plans, voice routing, and location policies to build a successful Lync enterprise voice infrastructure
  • Understand Lync solution proposals, from requirement gathering and assessment to planning and design
  • Deploy Lync Online and Lync hybrid and understand their tools and features
  • Monitor Lync and diagnose issues from the gathered data
  • Throttle and optimize your network to ensure quality of service for Lync
  • Integrate Lync with Exchange to add features and services
  • Discover more about the available debugging tools, such as OCSTracer and Wireshark
  • Understand the steps required to upgrade from OCS and from Lync 2010

Authors

Table of Contents

Chapter 1: Lync 2013 Security
Introduction
Controlling administrative rights with RBAC and custom cmdlets
Hardening Lync Servers
Hardening Lync databases
Enhancing conferencing security
Managing certificates for the authentication of desk-phones
Deploying a secure Lync Edge
Applying ethical walls for federation security
Using Application Request Routing to configure a reverse proxy for Lync Server 2013
Chapter 2: Lync 2013 Authentication
Introduction
Configuring passive authentication for Lync
Enabling two-factor authentication
Adding the app password for mobile clients
Authenticating with online services using DirSync
Managing Windows Azure Directory for Lync Online
Configuring server-to-server authentication
Troubleshooting with client authentication logging
Chapter 3: Lync Dial Plans and Voice Routing
Introduction
Introducing dial plans and voice routing
Defining dial plans
Configuring PSTN usage – voice policy
Configuring PSTN usage – Location-Based Routing
Enabling routes
Validating trunks
Configuring load balancing, failover, and least cost routing
Controlling call forwarding
Chapter 4: Lync 2013 Integration with Exchange
Introduction
Configuring the Unified Messaging integration
Configuring OAuth between Lync 2013 and Exchange 2013
Configuring Lync 2013 and Exchange 2013 as partner applications
Configuring Lync 2013 to use Exchange 2013 for archiving
Configuring Lync 2013 to use the Exchange 2013 Unified Contact Store
Integrating Lync 2013 with the Exchange 2013 Outlook Web App
Chapter 5: Scripts and Tools for Lync
Introduction
Installing Lync prerequisites and more – Set-Cs2013Features
Creating a fully functional voice configuration – Lync Dialing Rule Optimizer
Switching between multiple Lync identities with a click – Profiles for Lync (P4L)
Tracing made easier – Lync 2013 Centralized Logging Tool
Identifying recurrent issues – Lync Pilot Deployment Health Analysis
Managing phone numbers – Search-LineURI and Get-UnusedNumbers
Managing Call Pickup Groups – Lync2013CallPickupManager 1.01
Chapter 6: Designing a Lync Solution – The Overlooked Aspects
Introduction
Meeting your users' expectations
User training
Gathering the users' requirements
Weighing up around Lync virtualization
Network readiness – introduction
Defining personas for the network
Defining sites for the network
Network readiness – reviewing and analyzing results
Chapter 7: Lync 2013 in a Resource Forest
Introduction
Planning a resource forest
Using Exchange Online for a Lync resource forest
Configuring FIM in a Lync resource forest
Synchronizing forests with FIM
Deploying Azure Active Directory Synchronization services (AAD Sync) in a Lync resource forest
AAD Sync synchronization services and rules
Chapter 8: Managing Lync 2013 Hybrid and Lync Online
Introducing Lync Online
Administering with the Lync Admin Center
Using Lync Online Remote PowerShell
Using Lync Online cmdlets
Introducing Lync in a hybrid scenario
Planning and configuring a hybrid deployment
Moving users to the cloud
Moving users back on-premises
Debugging Lync Online issues
Chapter 9: Lync 2013 Monitoring and Reporting
Introduction
Installing Lync 2013 monitoring reports
Selecting the right kind of report
Call Diagnostic Reports
Media Quality Diagnostic Reports
Call Leg Media Quality Report
Lync 2013 with System Center 2012 R2 Operations Manager
Configuring a watcher node and synthetic transactions
Chapter 10: Managing Lync 2013 Backup and Restore
Introduction
Topology information
Configuration information
User database
Persistent Chat database
The Location Information LIS database
The Response Group Services configuration
Certificates
Backend databases
Voice dial plans, policies, and settings
File services
Don't forget the infrastructure – the greater recovery plan
Chapter 11: Controlling Your Network – A Quick Drill into QoS and CAC
Introduction
Gathering data about your network
Creating network bandwidth policies
Adding networks to the topology
Creating region links and routes
Enabling CAC
Preparing servers and clients for DSCP tagging
Controlling/limiting the port ranges for traffic
Media bypass
Chapter 12: Lync 2013 Debugging
Introduction
Using Snooper to examine log files
Investigating Call Flow with Snooper Flow Chart
Reviewing Lync information with OCSLogger
Tracing from a command line with OCSTracer
Customizing CLS scenarios using CLSController
Testing our setting with Best Practices Analyzer
Capturing network traffic with Wireshark
Troubleshooting clients with the Microsoft Lync Connectivity Analyzer
Verifying a deployment with the Microsoft Remote Connectivity Analyzer

Book Details

ISBN 139781782173472
Paperback392 pages
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