FreePBX 2.5 Powerful Telephony Solutions

Configure, deploy, and maintain an enterprise-class VoIP PBX

FreePBX 2.5 Powerful Telephony Solutions

Starting
Alex Robar

Configure, deploy, and maintain an enterprise-class VoIP PBX
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Book Details

ISBN 139781847194725
Paperback292 pages

About This Book

  • Fully configure an Asterisk PBX without editing the individual text-based configuration files
  • Add enterprise-class features such as voicemail, least-cost routing, and digital receptionists to your system
  • Secure your PBX against intrusion by managing MySQL passwords, FreePBX administrative accounts, account permissions, and unauthenticated calls
  • Packed with step-by-step instructions, examples, screenshots, and diagrams

Who This Book Is For

This book is targeted at system administrators who want to get started with FreePBX. Previous knowledge of Linux or networking is not required, although some basic knowledge of PBX and Linux will be a bonus.

Table of Contents

Chapter 1: Installing FreePBX
Installing FreePBX on CentOS 5.2
Installing FreePBX on Ubuntu Server 8.10
Summary
Chapter 2: Module Maintenance
Updating modules from the online repository
Installing new modules from the online repository
Installing and updating modules from a file
Summary
Chapter 3: Devices and Extensions
Operational modes for extensions
Summary
Chapter 4: Trunks
Trunk types
Setting up a new trunk
Checking trunk status
Summary
Chapter 5: Basic Call Targets
Terminate Call
Extension and Voicemail
Ring Groups
Conferences
Day Night Mode
Phonebook Directory
Summary
Chapter 6: Advanced Call Targets
Queue
Time conditions
IVR (Digital Receptionist)
Summary
Chapter 7: Call Routing
Inbound routing
Follow Me and the VmX Locater
Outbound routing and Least Cost Routing
Summary
Chapter 8: Recording Calls
Recording formats
General call recording options
Recording calls
Maintaining call recordings
Summary
Chapter 9: Personalizing Your PBX
Custom Music on Hold
Custom voice prompts
Directory search options
Customizing feature codes
Callback
Direct Inward System Access (DISA)
CallerID Lookup Sources
PIN Sets
Misc applications
Misc Destinations
Summary
Chapter 10: System Protection, Backup and Restoration
System protection
Backups
Maintaining and protecting backups
Restoration
Summary
Chapter 11: Security and Access Control
System packages
Maintaining Asterisk versions
Securing MySQL
Remote access and lock down
Administrator accounts in FreePBX
Summary

What You Will Learn

  • Install, update and maintain FreePBX modules using the online module repository on popular Linux distributions
  • Configure user accounts and extensions with voicemail in minutes
  • Set up SIP, IAX2, and ZAP telephone handsets
  • Configure analog and VoIP trunks to other VoIP systems or voice providers
  • Reduce telephony expenses using least cost routing for outbound calls
  • Configure enterprise-class features such as voicemail, least-cost routing, and digital receptionists
  • Design sophisticated call group and queues, allowing inbound callers to reach groups of phones in a priority sequence
  • Personalize your PBX by changing the default music-on-hold, recording custom voice prompts, and customizing feature codes/star codes
  • Record calls selectively and maintain call recordings
  • Back up and restore system configuration
  • Secure your PBX against intrusion by managing MySQL passwords, FreePBX administrative accounts, account permissions, and unauthenticated calls

In Detail

FreePBX is an easy-to-use GUI that controls and manages Asterisk. It gives you pre-programmed functionality accessible through user-friendly web interfaces that allows you to have a fully functional PBX pretty much straight away with no programming. With this book it's easy to master the many features of FreePBX, which will help you to save time and money as you set up your enterprise-class network.

This book will guide you through these features to install, configure, and maintain a professional PBX with plenty of examples and screenshots. By the end of this book, you will have learned to create an enterprise-class VoIP PBX that features the stability and feature set of traditional telephony systems without the hefty price tag.

This book will help its readers to roll out a robust, web-based, and inexpensive yet powerful telephony solution through the GUI. By following the practical examples in this book, you will learn how to install, configure, and manage an enterprise-class PBX using open source telephony tools Asterisk and FreePBX. From here on, this book takes a closer look at the open source telephony engine software, discussing a broad range of topics from how to build and deploy an enterprise-class VoIP PBX to creating VoIP trunks using SIP, IAX2, and ZAP technologies and setting up user extensions with voicemail. FreePBX 2.5 Powerful Telephony Solutions will introduce you to advanced options such as call routing, voicemail, and other calling features. Finally, this book will provide you with the relevant information to help you personalize and secure your PBX.

Authors

Table of Contents

Chapter 1: Installing FreePBX
Installing FreePBX on CentOS 5.2
Installing FreePBX on Ubuntu Server 8.10
Summary
Chapter 2: Module Maintenance
Updating modules from the online repository
Installing new modules from the online repository
Installing and updating modules from a file
Summary
Chapter 3: Devices and Extensions
Operational modes for extensions
Summary
Chapter 4: Trunks
Trunk types
Setting up a new trunk
Checking trunk status
Summary
Chapter 5: Basic Call Targets
Terminate Call
Extension and Voicemail
Ring Groups
Conferences
Day Night Mode
Phonebook Directory
Summary
Chapter 6: Advanced Call Targets
Queue
Time conditions
IVR (Digital Receptionist)
Summary
Chapter 7: Call Routing
Inbound routing
Follow Me and the VmX Locater
Outbound routing and Least Cost Routing
Summary
Chapter 8: Recording Calls
Recording formats
General call recording options
Recording calls
Maintaining call recordings
Summary
Chapter 9: Personalizing Your PBX
Custom Music on Hold
Custom voice prompts
Directory search options
Customizing feature codes
Callback
Direct Inward System Access (DISA)
CallerID Lookup Sources
PIN Sets
Misc applications
Misc Destinations
Summary
Chapter 10: System Protection, Backup and Restoration
System protection
Backups
Maintaining and protecting backups
Restoration
Summary
Chapter 11: Security and Access Control
System packages
Maintaining Asterisk versions
Securing MySQL
Remote access and lock down
Administrator accounts in FreePBX
Summary

Book Details

ISBN 139781847194725
Paperback292 pages
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