Asterisk 1.6

More Information
Learn
  • Install, configure, and deploy Asterisk to build a fully-featured telephony system
  • Install and use FreePBX
  • Connect your Asterisk server with your phone service (via PSTN, SIP, etc) as well as learn to deploy some basic PBX features such as queues, voicemail and music on hold
  • Determine how calls are routed through the Asterisk server by creating a dialplan
  • Create extensions, distribute calls in an orderly fashion using queues, and present callers with a greeting using automated attendants (IVR)
  • Install and learn how to monitor, record, and capture detailed call logs
  • Install and use asterCRM (customer relation management solution) to streamline your business operations
  • Gain knowledge of security precautions, network deployment recommendations as well as maintenance tips such as backups and preparing disaster recovery plans for keeping the Asterisk system running smooth and secure
About

Asterisk is a powerful and flexible open source framework for building feature-rich telephony systems. As a Private Branch Exchange (PBX) which connects one or more telephones, and usually connects to one or more telephone lines, Asterisk offers very advanced features, including extension-to-extension calls, queues, ring groups, line trunking, call distribution, call detail rerecords, and call recording.

This book will show you how to build a telephony system for your home or business using this open source application. 'Asterisk 1.6' takes you step-by-step through the process of installing and configuring Asterisk. It covers everything from establishing your deployment plan to creating a fully functional PBX solution. Through this book you will learn how to connect employees from all over the world as well as streamline your callers through Auto Attendants (IVR) and Ring Groups.

This book is all you need to understand and use Asterisk to build the telephony system that meets your need. You will learn how to use the many features that Asterisk provides you with. It presents example configurations for using Asterisk in three different scenarios: for small and home offices, small businesses, and Hosted PBX.

Over the course of ten chapters, this book introduces you to topics as diverse as Public Switched Telephony Network (PSTN), Voice over IP Connections (SIP / IAX), DAHDI, libpri, through to advanced call distribution, automated attendants, FreePBX, and asterCRM.

With an engaging style and excellent way of presenting information, this book makes a complicated subject very easy to understand.

Features
  • Install, configure, deploy, secure, and maintain Asterisk
  • Build a fully-featured telephony system and create a dial plan that suits your needs
  • Learn from example configurations for different requirement
  • Implement 3rd party applications which will help you manage Asterisk through a web interface
Page Count 240
Course Length 7 hours 12 minutes
ISBN 9781847198624
Date Of Publication 20 Sep 2009

Authors

Barrie Dempster

Barrie Dempster is currently employed as a Senior Security Consultant for NGS Software Ltd a world-renowned security consultancy well known for their focus in enterprise-level application vulnerability research and database security. He has a background in Infrastructure and Information Security in a number of specialised environments such as financial services institutions, telecommunications companies, call centres, and other organisations across multiple continents. Barrie has experience in the integration of network infrastructure and telecommunications systems requiring high calibre secure design, testing and management. He has been involved in a variety of projects from the design and implementation of Internet banking systems to large-scale conferencing and telephony infrastructure, as well as penetration testing and other security assessments of business critical infrastructure.

David Gomillion

David Gomillion currently serves as Director of Information Technology for the Eye Center of North Florida. There, he orchestrates all of the technological undertakings of this four-location medical practice, including computers, software (off-the-shelf and custom development), server systems, telephony, networking, as well as specialized diagnostic and treatment systems. David received a Bachelor's of Science in Computer Science from Brigham Young University in August, 2005. There he learned the theory behind his computer experience, and became a much more efficient programmer. David has worked actively in the Information Technology sector since his freshman year at BYU. He has been a Networking Assistant, an Assistant Network Administrator, a Supervisor of a large Network and Server Operations unit, a Network Administrator, and finally a Director of Information Technology. Through his increasing responsibilities, he has learned to prioritize needs and wants, and applies this ability to his Asterisk installations.

David Merel

David Merel is the founder and CEO of Thinkbright LLC a local/long distance telephone company as well as a cutting-edge Voice Over IP carrier, providing businesses of all sizes with sophisticated and low cost VOIP solutions.

David started Thinkbright in 2005 and continues to manage the company and its employees, all of whom are dedicated IT professionals. He acts as the company’s chief architect, designing new technologies that have added significant revenues to the company’s operations. During his many years at Thinkbright, David has worked with the latest Voice Over IP technology, including all VOIP equipment from major manufacturers such as Cisco, Polycom, Grandstream, and Aastra. He also works with customers ranging from small businesses to Fortune 500 companies, and interacts with system integrators and IT consultants who call Thinkbright on a daily basis for assistance with all of the VOIP solutions that Thinkbright offers. Thinkbright manages its own PBX system, providing customers with PBX features such as Auto Attendants, Waiting Rooms, and Ring Groups, or assists customers in managing their own PBX network while providing these customers with the service for incoming and outgoing calls.

David has many years of experience with Trixbox and Asterisk, and has installed countless custom configurations and deployments using those solutions.

David earned a Bachelor of Arts triple majoring in philosophy, politics and law from SUNY Binghamton. David holds a CCNA (a Cisco Certified Network Associate) certificate and is proficient in over 10 languages and databases, various operating systems, VOIP and related protocol, and other business applications.