User Training for Busy Programmers

Develop effective software training classes quickly and easily
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User Training for Busy Programmers

William Rice

Develop effective software training classes quickly and easily
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Book Details

ISBN 139781904811459
Paperback92 pages

Book Description

If you need to write a successful software training course and are unsure of how to start, then this book gets right to the point with clear, concise directions for developing an end-user software course. This step-by-step job aid walks you through the process of developing a successful, instructor-led software class.

There are many good books on training theory. This book takes a more practical, condensed approach for when you don't have time to learn training theory. It is based on fifteen years of technical writing and training experience. In under 100 pages, the book guides you through the process of developing an end-user software course using a method that is tested, proven, and based upon sound instructional theory.

Table of Contents

Chapter 1: Introduction
Misconceptions about Training
Haven’t we Solved these Problems with IDS?
The Checklist
Summary
Chapter 2: The Setup
Who Needs to be Trained?
Write the Learning Objectives
Chapter 3: Develop In-class Exercises
Prepare Software for the Exercises
Write the Directions
Chapter 4: Develop Lectures
Develop Lectures Around the Exercises
A Structured Approach to Developing Lectures
Summary
Chapter 5: Develop the Demo
Write the Demo Instructions
Use Unique Data for the Demo
Developing a Demo—Key Steps
Write the Demo Speaking Points
Summary
Chapter 6: Package the Course
The Student Guide
The Instructor Guide
Checkpoint
Action
Summary
Chapter 7: Setup and Test Run
Test the Room Setup
Practice Run
Develop Follow-up Materials
Chapter 8: Deliver the Course
Presenting your Course
Summary
Chapter 9: A Final Note

What You Will Learn

  • A systematic process for creating training courses and materials for software users
  • Understanding your audience and ensuring that what you teach them is relevant and useful
  • How to use effective in-class exercises as part of the learning mix
  • Choosing what to teach and what to leave out
  • How to tailor your approach to different user needs, and different types of software
  • Preparing written guides for students and instructors

Authors

Table of Contents

Chapter 1: Introduction
Misconceptions about Training
Haven’t we Solved these Problems with IDS?
The Checklist
Summary
Chapter 2: The Setup
Who Needs to be Trained?
Write the Learning Objectives
Chapter 3: Develop In-class Exercises
Prepare Software for the Exercises
Write the Directions
Chapter 4: Develop Lectures
Develop Lectures Around the Exercises
A Structured Approach to Developing Lectures
Summary
Chapter 5: Develop the Demo
Write the Demo Instructions
Use Unique Data for the Demo
Developing a Demo—Key Steps
Write the Demo Speaking Points
Summary
Chapter 6: Package the Course
The Student Guide
The Instructor Guide
Checkpoint
Action
Summary
Chapter 7: Setup and Test Run
Test the Room Setup
Practice Run
Develop Follow-up Materials
Chapter 8: Deliver the Course
Presenting your Course
Summary
Chapter 9: A Final Note

Book Details

ISBN 139781904811459
Paperback92 pages
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