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Maximize Your Investment: 10 Key Strategies for Effective Packaged Software Implementations

Grady Brett Beaubouef

Accelerate packaged (COTS) software implementations, increase returns on investment, and reduce implementation costs and customizations with this book and eBook
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Book Details

ISBN 139781849680028
Paperback232 pages

About This Book

  • Develop implementation approaches that maximize packaged software advantages and minimize packaged software challenges
  • Reduce implementation costs, increase knowledge generation, and reduce non-value-added implementation activities
  • Enable customers to lead during the implementation to maximize long term success
  • Follow the Ten Essential Principles for implementing a business solution and learn best practices, tips and tricks

Who This Book Is For

This book is aimed at enterprise architects, development leads, project managers, business systems analysts, business systems owners, and anyone who wants to implement packaged software effectively. If you are a customer looking to implement COTS software in the future then this book will provide a strategy to maximize your investment. If you are in an internal IT role and you find that your internal software development methodology doesn't quite work for an off-the-shelf business software package then this book will provide you with perspective on how to adjust your approach. If you are an implementation partner looking to minimize the blood, sweat, and tears shed with implementing COTS software then this book will be a guide to filter out obstacles and enable implementation focus.

Table of Contents

Chapter 1: The Silo Approach is Alive and Well
Why do we need to change?
Ten principles for implementing a business solution
Chapter 2: Focus on Business Results
Challenging today's mindset
How to focus on business results during an implementation
Chapter 3: Invest in Your Implementation Partners
Making the investment
What to expect from your implementation partner
Chapter 4: Enable the Customer to Lead During the Implementation
Enabling the customer to lead is a process
Enablement requires different leadership styles
Chapter 5: Perform Business Solution Modeling
Defining prototyping and business solution modeling
Conducting Business solution modeling
Recommendations for conducting Business solution modeling
Value proposition for Business solution modeling
Challenges with business solution modeling
Chapter 6: Determining the Correct Implementation Approach
Who is the leader — Business or IT?
Solution-based approach
Disciplines used in a Business solution implementation
Selecting the correct methodology
Applying methodologies for COTS implementations
Chapter 7: Implement to the Current Business Maturity Level
Features and capabilities
Software design tools
To customize or not to customize
Understanding Business solution maturity
Best Practice — Implement to the current maturity level
Chapter 8: Minimizing Customizations and Maximizing Enhancements
Requirements management revisited
Value-added requirements management
Challenges and risks with valued-added requirements management
Chapter 9: Negotiate for Success
Trickle down acceptance falls short
Developing an effective negotiation strategy
Chapter 10: Have a Business Solution Architect
Perspectives of a Business solution
Who is covering business processes?
Solution - Business Solution Architect
Best practices for identifying conflicts
Chapter 11: Accelerate Decisions by Generating More Knowledge and Less Information
Traditional information gathering approach
Decision-oriented information gathering
Effective knowledge generation
Enabling decision makers
Chapter 12: Changing the Game
Traditional approaches fall short
Understanding packaged software advantages and challenges
Change the game by changing strategy

What You Will Learn

  • Identify factors to consider when selecting and applying a methodology for gathering and validating business requirements for COTS software
  • Minimize potential risks and maximize opportunities in your implementations
  • Understand the difference between prototyping and modeling, and when they should be used
  • Accelerate implementations by generating more knowledge and less information
  • Maximize enhancements and minimize non-value-added customizations
  • Increase Return On Investment (ROI) by developing a negotiation strategy with partners and users
  • Leverage the lessons of knowledge management to assist you in managing the information generated during an implementation

In Detail

Using packaged software for Customer Relationship Management or Enterprise Resource Planning is often seen as a sure-fire way to reduce costs, refocus scarce resources, and increase returns on investment. However, research shows that the majority of packaged or Commercial Off-The-Shelf (COTS) implementations fail to provide this value due to the implementation approach taken.

Authored by Grady Brett Beaubouef, who has over fifteen years of packaged software implementation experience, this book will help you define an effective implementation strategy for your packaged software investment.

The book focuses on Commercial Off-The-Shelf (COTS) implementations, and helps you to successfully implement packaged software. Using a step-by-step approach, it begins with an assessment of the limitations of current implementation methods for packaged software. It then helps you to analyze your requirements and offers 10 must-know principles gleaned from real-world packaged software implementations. These 10 principles cover how to maximize enhancements and minimize customizations, focus on business results, and negotiate for success, and so on. You will learn how to best leverage these principles as part of your implementation. As you progress through the book, you will learn how to put packaged software into action with forethought, planning, and proper execution. Doing so will lead to reductions in implementation costs, customizations, and development time.


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