Maximize Your Investment: 10 Key Strategies for Effective Packaged Software Implementations

Accelerate packaged (COTS) software implementations, increase returns on investment, and reduce implementation costs and customizations with this book and eBook

Maximize Your Investment: 10 Key Strategies for Effective Packaged Software Implementations

Grady Brett Beaubouef

Accelerate packaged (COTS) software implementations, increase returns on investment, and reduce implementation costs and customizations with this book and eBook
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Book Details

ISBN 139781849680028
Paperback232 pages

Book Description

Using packaged software for Customer Relationship Management or Enterprise Resource Planning is often seen as a sure-fire way to reduce costs, refocus scarce resources, and increase returns on investment. However, research shows that the majority of packaged or Commercial Off-The-Shelf (COTS) implementations fail to provide this value due to the implementation approach taken.

Authored by Grady Brett Beaubouef, who has over fifteen years of packaged software implementation experience, this book will help you define an effective implementation strategy for your packaged software investment.

The book focuses on Commercial Off-The-Shelf (COTS) implementations, and helps you to successfully implement packaged software. Using a step-by-step approach, it begins with an assessment of the limitations of current implementation methods for packaged software. It then helps you to analyze your requirements and offers 10 must-know principles gleaned from real-world packaged software implementations. These 10 principles cover how to maximize enhancements and minimize customizations, focus on business results, and negotiate for success, and so on. You will learn how to best leverage these principles as part of your implementation. As you progress through the book, you will learn how to put packaged software into action with forethought, planning, and proper execution. Doing so will lead to reductions in implementation costs, customizations, and development time.

Table of Contents

Chapter 1: The Silo Approach is Alive and Well
Why do we need to change?
Ten principles for implementing a business solution
Summary
References
Chapter 2: Focus on Business Results
Challenging today's mindset
How to focus on business results during an implementation
Summary
References
Chapter 3: Invest in Your Implementation Partners
Making the investment
What to expect from your implementation partner
Summary
References
Chapter 4: Enable the Customer to Lead During the Implementation
Enabling the customer to lead is a process
Enablement requires different leadership styles
Summary
References
Chapter 5: Perform Business Solution Modeling
Defining prototyping and business solution modeling
Conducting Business solution modeling
Recommendations for conducting Business solution modeling
Value proposition for Business solution modeling
Challenges with business solution modeling
Summary
Reference
Chapter 6: Determining the Correct Implementation Approach
Who is the leader — Business or IT?
Solution-based approach
Disciplines used in a Business solution implementation
Selecting the correct methodology
Applying methodologies for COTS implementations
Summary
References
Chapter 7: Implement to the Current Business Maturity Level
Features and capabilities
Software design tools
To customize or not to customize
Understanding Business solution maturity
Best Practice — Implement to the current maturity level
Summary
Reference
Chapter 8: Minimizing Customizations and Maximizing Enhancements
Requirements management revisited
Value-added requirements management
Challenges and risks with valued-added requirements management
Summary
Chapter 9: Negotiate for Success
Trickle down acceptance falls short
Developing an effective negotiation strategy
Summary
References
Chapter 10: Have a Business Solution Architect
Perspectives of a Business solution
Who is covering business processes?
Solution - Business Solution Architect
Best practices for identifying conflicts
Summary
Chapter 11: Accelerate Decisions by Generating More Knowledge and Less Information
Traditional information gathering approach
Decision-oriented information gathering
Effective knowledge generation
Enabling decision makers
Summary
Chapter 12: Changing the Game
Traditional approaches fall short
Understanding packaged software advantages and challenges
Change the game by changing strategy
Summary
References

What You Will Learn

  • Identify factors to consider when selecting and applying a methodology for gathering and validating business requirements for COTS software
  • Minimize potential risks and maximize opportunities in your implementations
  • Understand the difference between prototyping and modeling, and when they should be used
  • Accelerate implementations by generating more knowledge and less information
  • Maximize enhancements and minimize non-value-added customizations
  • Increase Return On Investment (ROI) by developing a negotiation strategy with partners and users
  • Leverage the lessons of knowledge management to assist you in managing the information generated during an implementation

Authors

Table of Contents

Chapter 1: The Silo Approach is Alive and Well
Why do we need to change?
Ten principles for implementing a business solution
Summary
References
Chapter 2: Focus on Business Results
Challenging today's mindset
How to focus on business results during an implementation
Summary
References
Chapter 3: Invest in Your Implementation Partners
Making the investment
What to expect from your implementation partner
Summary
References
Chapter 4: Enable the Customer to Lead During the Implementation
Enabling the customer to lead is a process
Enablement requires different leadership styles
Summary
References
Chapter 5: Perform Business Solution Modeling
Defining prototyping and business solution modeling
Conducting Business solution modeling
Recommendations for conducting Business solution modeling
Value proposition for Business solution modeling
Challenges with business solution modeling
Summary
Reference
Chapter 6: Determining the Correct Implementation Approach
Who is the leader — Business or IT?
Solution-based approach
Disciplines used in a Business solution implementation
Selecting the correct methodology
Applying methodologies for COTS implementations
Summary
References
Chapter 7: Implement to the Current Business Maturity Level
Features and capabilities
Software design tools
To customize or not to customize
Understanding Business solution maturity
Best Practice — Implement to the current maturity level
Summary
Reference
Chapter 8: Minimizing Customizations and Maximizing Enhancements
Requirements management revisited
Value-added requirements management
Challenges and risks with valued-added requirements management
Summary
Chapter 9: Negotiate for Success
Trickle down acceptance falls short
Developing an effective negotiation strategy
Summary
References
Chapter 10: Have a Business Solution Architect
Perspectives of a Business solution
Who is covering business processes?
Solution - Business Solution Architect
Best practices for identifying conflicts
Summary
Chapter 11: Accelerate Decisions by Generating More Knowledge and Less Information
Traditional information gathering approach
Decision-oriented information gathering
Effective knowledge generation
Enabling decision makers
Summary
Chapter 12: Changing the Game
Traditional approaches fall short
Understanding packaged software advantages and challenges
Change the game by changing strategy
Summary
References

Book Details

ISBN 139781849680028
Paperback232 pages
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