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Management in India: Grow from an Accidental to a successful manager in the IT & knowledge industry

Rahul Goyal

A real-world, practical book for a professional in his journey to becoming a successful manager in India with this book and ebook
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Book Details

ISBN 139781849682626
Paperback328 pages

About This Book

  • Learn the basic paradigms and practical aspects that matter in the complex world of management, especially in the diverse, multi-cultural Indian corporate environment
  • Manage diversity and Gen Y, which are two important aspects of an Indian work environment
  • Understand how to hire and motivate people, evaluate performance, and manage attrition

Who This Book Is For

  • MNCs who want to effectively manage employees of their Indian branches
  • New Managers
  • Aspiring managers, and soon-to-be managers
  • All managers who wish to be more effective by better understanding the management frameworks and how they apply to the Indian IT and ITes sectors – IT Product Development, Services, Backend processing, and BPO
  • Management principles remain the same across all sectors and so people from other sectors will also benefit from this book


Table of Contents

Chapter 1: Whose Side Are You On?
What is a manager supposed to manage?
The mai-baap manager
Visualizing the managerial model
Some questions answered
Chapter 2: Transition: From Individual Contributor to a Manager
Watch out for
Frustrations of being a new manager
Making it easier
Chapter 3: Basic Skills, Traits, and Competencies of a Manager
Skills, traits, talents, and competencies
Top skills, traits, and competencies expected of a manager
Emotional intelligence
Chapter 4: Teamwork and Team Building
Why do we need teams?
Different types of teams
How to build a team
Why teams fail
Chapter 5: Communicating
Elements of good communication
What managers must know about communication
Chapter 6: Motivation
Understanding motivation
Motivation theories
What's motivating in today's workplace?
What is demotivating?
Signs of low motivation
Is money a motivator?
Chapter 7: Hiring
Understanding hiring
How to conduct an effective interview
Closing the hiring process
Campus hiring
Chapter 8: Performance Evaluation
Understanding performance
Purpose of performance evaluation
Performance evaluation process
Using the bell curve in performance evaluation
Problems with the performance appraisal process
Performance management and appraisal as a two-stage system
Chapter 9: Attrition
Understanding attrition
Categories of 'quitters'
Cost of attrition
Benefits of attrition
Attrition — watch out
Managing attrition
Chapter 10: Managing — Remoteness, Work-Life, Gen Y, and Diversity
Managing remoteness
Work-life balance
Managing Indian Gen Y
Managing diversity
Chapter 11: Effective Planning
Why plan?
Planning cycle
A good project manager
What to consider when creating a plan
Nuances of planning in India
Chapter 12: How to Grow As a Manager
What does 'growth' mean to you?
Some dos to grow as a manager
Some don'ts to grow as a manager
Chapter 13: Summing it Up
Know what you manage
Transition requires a mindset change
Help yourself, get help
Know your success measures
Managers wear multiple hats
Manager as a conduit
Team building — define playing positions
Team building — winning as a team
Communicate in a timely manner — reduce layers, add clarity
Motivation — Maslow's hierarchy of needs
Attrition — expect it, manage it
Planning and execution
Manage — all aspects

What You Will Learn

  • Grow from an individual Contributor to a Manager
  • Understand the top skills, traits and competencies expected of a Manager such as good communication, decision making, performance management, problem solving, easy-to-approach, and more
  • Understand the effects of attrition and how to successfully manage it
  • Understand the communication needs of your organization and role, set a communication model for your team, and deal with communication in today’s multi-cultural team environment
  • Build and nurture a positive team spirit to maximize productivity
  • Improve your management skills and grow as a manager by delivering consistently, getting diverse experience on your projects, networking with people, taking risks and more
  • Master the nuances of Planning in India

In Detail

Most managers are untrained and need a foundation of management thought processes and frameworks. The market has books that are very theory heavy and generalized, and lack a certain focus. Nothing seen so far has the right context and balance of management theory and real world practical information.

Written by Rahul Goyal, a top manager at an IT firm, this book is an easy-to-read map to help you navigate the journey of being a manager in the knowledge industry. It will increase your effectiveness in applying skills needed daily, like hiring, communicating, motivating and planning. Learn from examples that you can relate to, and theories explained in context.

The books starts with raising a number of questions that knowledge industry managers face everyday. Then it  gives detailed explanation of the roles and responsibilities of being a manager and maps the classic Herzberg’s ten managerial roles into today’s knowledge industry context. Next it focuses on the transition from being an individual contributor to a manager, the typical issues one faces and how to make it easier in this transition phase. The next chapter digs into what is required to be a manager and the behaviours required for being a manager in India.

We then dive into the key aspects of being a manager such as how to build a team and create team spirit, understanding the process of hiring and figuring out the adequate compensation for a new hire, managing the critical campus hiring process, and understanding what motivates a knowledge worker.

Then the book covers the basic motivation theories, explained in an Indian context. The book will get into the details of performance evaluation processes and the common pitfalls of the same. You will learn how to plan for personal effectiveness and an execution plan for delivery.

Finally, we look beyond the basics of managing and explore how a manager can grow. It’s easy to get lost in the daily hustleand bustle and forget the essentials that can take you past your current career level. We look through some simple dos’ and don’ts and keep growth in perspective while being a manager.


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