IBM Sametime 8.5.2 Administration Guide

A comprehensive, practical book and eBook for the planning, installation, and maintenance of your Sametime 8.5.2 environment

IBM Sametime 8.5.2 Administration Guide

Starting
Gabriella Davis , Marie L. Scott, Thomas Duff

A comprehensive, practical book and eBook for the planning, installation, and maintenance of your Sametime 8.5.2 environment
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Book Details

ISBN 139781849683043
Paperback484 pages

About This Book

  • Discover all the servers and components included in the new Sametime 8.5.2 architecture with this book and eBook
  • Quickly zero in on which server components provide the features you need for your Sametime environment
  • Understand the dependencies between different servers and how to design both a pilot and production environment
  • Learn key skills to administer your Sametime environment optimally– including Domino and WebSphere Application Server architecture and troubleshooting
  • Includes lots of screenshots and examples to aid you in planning, installation, and configuration, and links to additional resources for the latest Sametime information
  • Written by Sametime experts with many hours of field experience, the book is filled with practical advice. The authors have done the work and read the documentation so you don't have to!

 

Who This Book Is For

If you are responsible for installing and administering Sametime 8.5.2, then this book is for you. If you’re completely new to Sametime administration, this book will serve as your roadmap. If you’re making the jump from a prior version of Sametime, then you’ll see how Sametime 8.5.2 differs and how you work with the new configuration. Even if you already have Sametime 8.5.2 up and running, this guide will answer those questions you may still have of why and how the various server components work.

Table of Contents

Chapter 1: Collaborate in Real Time: Introducing Sametime 8.5.2
What's new in Sametime 8.5.2
Sametime 8.5.2 server architecture
Sametime 8.5.2 clients: Something for everyone!
The Sametime system offerings
Understanding Sametime licensing
Why install or upgrade to Sametime 8.5.2?
Summary
Chapter 2: The Sametime 8.5.2 Servers—Up Close and Personal
Sametime Community Server
Sametime Systems Console Server
Sametime Classic Meeting Server
Sametime Meeting Server
Sametime Proxy Server
Sametime Media Manager Server
Sametime TURN Server
Sametime Bandwidth Manager Server
Operating system options
Summary
Chapter 3: Telephony Integration: Working with Sametime Telephony
Unified Communication and Telephony
Telephony options available in Sametime
Sametime Unified Telephony
Sametime Unified Telephony Lite client
Connecting Sametime 8.5.2 Connect to telephony products
Adding audio and conferencing to your Sametime client
Adding web conferencing to the Meeting Center
Summary
Chapter 4: The Infrastructure: Understanding Sametime and WebSphere Application Server Architecture
Introducing WebSphere Application Server
Why is WebSphere Application Server used with Sametime?
WebSphere Application Server concepts and terms
WebSphere Application Server file locations
WebSphere deployments
Summary
Chapter 5: Executive Decisions: Preparing for your Sametime 8.5.2 Installation
Decisions required for planning your Sametime environment
What is needed for growth and stability?
Obtaining Sametime software
Sametime 8.5.2 software prerequisites
Sametime 8.5.2 hardware requirements
Planning for the WAS environment
Coexistence or migration: What is required?
Planning for DB2
Planning for LDAP
Planning for network requirements
Summary
Chapter 6: Ready, Set, Install: Installing Sametime 8.5.2
Downloading Sametime 8.5.2 software
Understanding the Sametime server install
Installing DB2
Installing the Sametime System Console
Configuring LDAP
Installing a Sametime Community Server
Installing a Sametime Proxy Server
Installing a Sametime Media Server
Installing a Meeting Server DB2 database
Installing a Sametime Meeting Server
Installing a Bandwidth Manager Server
Installing a TURN Server
Adding web conferencing to browser-based meetings
Troubleshooting the installation
Summary
Chapter 7: Collaborate Securely: Setting up Authentication and Securing your Sametime Environment
Understanding WAS authentication
LDAP and its use
Migrating from Domino Directory to LDAP
Sample deployment scenarios
Understanding federated repositories
Using Single Sign-On for Sametime and other Domino and WAS servers
Understanding WAS SSL configuration
Summary
Chapter 8: Making it Personal: Using Sametime Business Card
Sametime Business Card
Configuring Business Cards
Using IBM Connections Business Cards for Sametime
Creating custom Business Cards
Using and storing photos
Troubleshooting Business Cards
Business Cards and the Sametime clients
Summary
Chapter 9: Extending the Sametime Environment: Connecting to Sametime Advanced and Sametime Gateway
Introducing Sametime Advanced
Features of Sametime Advanced
Integrating Sametime Advanced into your environment
Installing Sametime Advanced
Introducing Sametime Gateway
Features of Sametime Gateway
Deployment options for Sametime Gateway
Connecting a Sametime Gateway Server to your existing Sametime environment
Coexistence and compatibility
Summary
Chapter 10: The End User Experience: Preparing for Sametime Client Deployments
What Sametime client software is available
Downloading Sametime software
Sametime client versions
Deploying Sametime client software
Customizing the client installation package
Managing client preferences
Audio-visual plugin
Considerations for upgrading Sametime clients
Summary
Chapter 11: Collaborate from Anywhere: Sametime 8.5.2 and Mobile Devices
Sametime Mobile
Configuring the Sametime Community Server for mobile access
Connecting Sametime Mobile to the Sametime Community Server
Configuring the Sametime Community and Proxy Servers
Sametime Mobile clients
Summary
Chapter 12: Managing and Monitoring the Sametime 8.5.2 Server Environment
Reviewing user activity
Reviewing Community Server activity
Monitoring and managing Meeting Rooms
LDAP troubleshooting
Managing WebSphere Application Server processes
Basic WebSphere Application Server troubleshooting
Summary

What You Will Learn

  • Explore the server components that make up the Sametime 8.5.2 offering.
  • Discover the requirements for each server, along with the features each provides - alone and integrated with other servers.
  • Understand how to install each Sametime server and how to make installation choices that will support your infrastructure into the future.
  • Explore how the WebSphere Application Server (WAS) architecture is used to run Sametime servers and how WAS impacts your system design.
  • Design your Sametime environment to meet your current requirements and learn how you can build to allow for future growth.
  • Discover how to use your corporate directory for authentication for Sametime.
  • Attain the necessary skills for integrating business cards into your Sametime environment.
  • Explore the new options for connecting remotely to Sametime with mobile devices.
  • Discover the optional features: Sametime Telephony, Sametime Advanced and Sametime Gateway and how they can extend your environment.
  • Master the best practices for administering and troubleshooting your Sametime environment.

 

In Detail

Sametime 8.5.2 delivers a state-of-the-art enterprise-ready instant messaging and meeting service. This Administrator's Guide navigates through the range of Sametime server components and features, providing you with the essential information required to install, administer and troubleshoot your Sametime 8.5.2 environment.

The IBM Sametime 8.5.2 Administration Guide cuts through the complexity of architecting, installing, and administering all the moving parts of the latest version of Sametime. With this book, you will be able to make the necessary decisions when it comes to choosing which server components you need and how to install them to get the most performance and maintainability from the software.

Starting with an overview of Sametime 8.5.2, you will then dive into each server component. You learn what each one does, why it might be needed in your environment, and what you need to have in place to run it. By the end, you’ll have Sametime running and configured properly for your particular situation.

With flexibility comes complexity-- but not with this guide. You’ll learn how different architectures are possible and how to prepare properly for the installation of Sametime. You’ll learn how to install the servers in the right order so that you can maintain and expand your environment in the future. You’ll also find out how best to monitor your Sametime environment for issues, as well as how to effectively troubleshoot those problems so that you can quickly get Sametime running again.

The IBM Sametime 8.5.2 Administration Guide is the perfect one-stop resource for learning important installation and configuration details quickly and easily.

Authors

Table of Contents

Chapter 1: Collaborate in Real Time: Introducing Sametime 8.5.2
What's new in Sametime 8.5.2
Sametime 8.5.2 server architecture
Sametime 8.5.2 clients: Something for everyone!
The Sametime system offerings
Understanding Sametime licensing
Why install or upgrade to Sametime 8.5.2?
Summary
Chapter 2: The Sametime 8.5.2 Servers—Up Close and Personal
Sametime Community Server
Sametime Systems Console Server
Sametime Classic Meeting Server
Sametime Meeting Server
Sametime Proxy Server
Sametime Media Manager Server
Sametime TURN Server
Sametime Bandwidth Manager Server
Operating system options
Summary
Chapter 3: Telephony Integration: Working with Sametime Telephony
Unified Communication and Telephony
Telephony options available in Sametime
Sametime Unified Telephony
Sametime Unified Telephony Lite client
Connecting Sametime 8.5.2 Connect to telephony products
Adding audio and conferencing to your Sametime client
Adding web conferencing to the Meeting Center
Summary
Chapter 4: The Infrastructure: Understanding Sametime and WebSphere Application Server Architecture
Introducing WebSphere Application Server
Why is WebSphere Application Server used with Sametime?
WebSphere Application Server concepts and terms
WebSphere Application Server file locations
WebSphere deployments
Summary
Chapter 5: Executive Decisions: Preparing for your Sametime 8.5.2 Installation
Decisions required for planning your Sametime environment
What is needed for growth and stability?
Obtaining Sametime software
Sametime 8.5.2 software prerequisites
Sametime 8.5.2 hardware requirements
Planning for the WAS environment
Coexistence or migration: What is required?
Planning for DB2
Planning for LDAP
Planning for network requirements
Summary
Chapter 6: Ready, Set, Install: Installing Sametime 8.5.2
Downloading Sametime 8.5.2 software
Understanding the Sametime server install
Installing DB2
Installing the Sametime System Console
Configuring LDAP
Installing a Sametime Community Server
Installing a Sametime Proxy Server
Installing a Sametime Media Server
Installing a Meeting Server DB2 database
Installing a Sametime Meeting Server
Installing a Bandwidth Manager Server
Installing a TURN Server
Adding web conferencing to browser-based meetings
Troubleshooting the installation
Summary
Chapter 7: Collaborate Securely: Setting up Authentication and Securing your Sametime Environment
Understanding WAS authentication
LDAP and its use
Migrating from Domino Directory to LDAP
Sample deployment scenarios
Understanding federated repositories
Using Single Sign-On for Sametime and other Domino and WAS servers
Understanding WAS SSL configuration
Summary
Chapter 8: Making it Personal: Using Sametime Business Card
Sametime Business Card
Configuring Business Cards
Using IBM Connections Business Cards for Sametime
Creating custom Business Cards
Using and storing photos
Troubleshooting Business Cards
Business Cards and the Sametime clients
Summary
Chapter 9: Extending the Sametime Environment: Connecting to Sametime Advanced and Sametime Gateway
Introducing Sametime Advanced
Features of Sametime Advanced
Integrating Sametime Advanced into your environment
Installing Sametime Advanced
Introducing Sametime Gateway
Features of Sametime Gateway
Deployment options for Sametime Gateway
Connecting a Sametime Gateway Server to your existing Sametime environment
Coexistence and compatibility
Summary
Chapter 10: The End User Experience: Preparing for Sametime Client Deployments
What Sametime client software is available
Downloading Sametime software
Sametime client versions
Deploying Sametime client software
Customizing the client installation package
Managing client preferences
Audio-visual plugin
Considerations for upgrading Sametime clients
Summary
Chapter 11: Collaborate from Anywhere: Sametime 8.5.2 and Mobile Devices
Sametime Mobile
Configuring the Sametime Community Server for mobile access
Connecting Sametime Mobile to the Sametime Community Server
Configuring the Sametime Community and Proxy Servers
Sametime Mobile clients
Summary
Chapter 12: Managing and Monitoring the Sametime 8.5.2 Server Environment
Reviewing user activity
Reviewing Community Server activity
Monitoring and managing Meeting Rooms
LDAP troubleshooting
Managing WebSphere Application Server processes
Basic WebSphere Application Server troubleshooting
Summary

Book Details

ISBN 139781849683043
Paperback484 pages
Read More

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