IBM Lotus Sametime 8 Essentials: A User's Guide

Master Online Enterprise Communication with Lotus Sametime 8 with this IBM Lotus Sametime User book and eBook

IBM Lotus Sametime 8 Essentials: A User's Guide

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Marie L. Scott, Thomas Duff

Master Online Enterprise Communication with Lotus Sametime 8 with this IBM Lotus Sametime User book and eBook
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Book Details

ISBN 139781849680608
Paperback284 pages

Book Description

IBM Lotus Sametime software allows you to collaborate and communicate with others in real time. By using Sametime, you can communicate with your peers and teammates with the Sametime Connect client, embedded Sametime integration with Lotus Notes or Microsoft Outlook e-mail, or on mobile devices like a Blackberry. You will be able to connect to your colleagues via text, voice, video, or by setting up an online meeting with colleagues in several sites or countries getting the information you need to do your job and make better and faster decisions.

This user guide enables you, no matter what your skill level, to develop and increase your knowledge of Sametime and how to use each feature from start to finish. It shows how you can effectively collaborate with your colleagues and teammates both in your organization and outside your organization by using the features of Sametime. It's practical, and most of all, fun!

This book takes you from the basics of Sametime through to the most advanced features with a focus on real work-related situations along with plenty of screen prints to guide you. You'll learn everything from how to conduct a quick chat to conducting an online meeting. Or perhaps you want to learn how to take advantage of Sametime's telephony features or set up an online poll? The book starts by teaching you how to install Sametime and set up a contact list of people with whom you interact. Next, you learn how the chat feature of Sametime works, from using basic text to sharing screen-capture images. You learn how to use Sametime both within an organization and with other external instant messaging services like AOL, Yahoo, and Google. However, Sametime isn't restricted to just the Sametime client. You learn how to use Sametime from a web browser as well as from a mobile device. Meeting rooms with screen sharing, whiteboarding, audio, and video features are covered, as well as how Sametime integrates into an organization's phone system so that you can have a single place to go for all your communication and collaboration needs. Learn how Sametime advanced features like persistent chats and broadcast communities can help your project teams stay organized. And finally learn about Sametime 8.5 and 8.5.1.

Table of Contents

Chapter 1: At the Starting Line: Know Your Sametime Client
What's all the fuss about instant messaging?
Why use Sametime?
Types of Sametime clients
The Sametime system offerings
Summary
Chapter 2: Getting Connected: Configuring and Using Sametime for Lotus Notes
So exactly what is the "embedded" Sametime client?
Getting connected to Sametime
Starting Sametime with single sign-on
Making Sametime work the best way for you
Adding a contact
What is Sametime "status"?
Starting a chat with a contact
Summary
Chapter 3: Getting Connected: Configuring and Using Sametime Connect
Installing Sametime Connect on Windows
Installing Sametime Connect on a Macintosh
Installing Sametime Connect on Linux
Setting up the connection to the Sametime server
Setting up user preferences
Installing Sametime Connect add-ons
Upgrading Your Sametime Connect client
Summary
Chapter 4: Managing Your Connections: Making the most of your Sametime Contacts
Managing your contacts
Contact list and "type ahead"
Understanding different directory types
Contact nicknames
Managing contacts with contact groups
Contact lists and business card information
Managing your online presence
Group chatting
Summary
Chapter 5: Power Chatting: Making the most of Sametime Instant Messaging
Spice up your text communication
Uploading and displaying files, graphics, and web links
Explain yourself with the screen capture tool
Get emotional with emoticons
Audio/video services
Integrating Sametime with Microsoft Office, Microsoft Outlook, and Microsoft SharePoint
Summary
Chapter 6: Spread the Word: Connecting to other Messaging Communities
Connect to your local Sametime community
Connecting to external Sametime communities
Connecting to other instant messaging users: AOL, Google, and Yahoo
Directory types: Domino versus LDAP
Summary
Chapter 7: iNotes and Sametime—Chatting from the Web
Using Sametime in iNotes
Enable instant messaging
Chatting from iNotes
Displaying Sametime contacts in the sidebar
Adding and managing contacts
Set and edit your status message
Help! I need somebody!
Summary
Chapter 8: Going Mobile—Installing and Using the Sametime Mobile Client
Supported devices for Sametime Mobile
Packaging the Sametime Mobile client for download
Downloading and installing Sametime Mobile
Using the Sametime Mobile client
Adjusting Sametime Mobile client preferences
Managing and chatting with Sametime Mobile contacts
Securing Sametime Mobile
Getting help with Sametime Mobile
Summary
Chapter 9: Meeting Basics—Using Sametime to Create Virtual Meeting Spaces
What is Sametime Meeting Center?
Browser requirements for Sametime meetings
Getting started in Sametime Meeting Center
Creating a new online meeting
Breakout meeting sessions
Chairing a meeting
Participating in a meeting
Leaving or ending a meeting
Need help?
Summary
Chapter 10: Meeting Beyond the Conference Room—Using Additional Sametime Meeting Features
Screen sharing
Whiteboarding
Communicating with voice, video, and audio
Saving and using meeting materials
Best practices for online meetings
Need help in the meeting center?
Summary
Chapter 11: Take Your Instant Messaging to the Next Level—Sametime Advanced
Getting started with chat rooms
Managing broadcast communities
Using instant share
Sametime geographic locations
When you need help
Summary
Chapter 12: Speak Up—Taking Advantage of Sametime Unified Telephony
What is Sametime Unified Telephony (SUT)?
Using Sametime Unified Telephony features
Getting help
Summary

What You Will Learn

  • Configure Sametime preferences for the Lotus Notes client and Lotus iNotes web client to customize your Sametime experience to your way of working
  • Explore how you can better access the skills of individuals in your organization using Sametime Advanced features like skill-tap, instant polls, frequently asked question lists, and broadcast communities
  • Customize your Sametime instant messaging with emoticons, text styles, auto spell-check, graphics, attachments, and hyperlinks to help make your everyday business communication more fun and effective
  • Discover tips for adding voice and video to enhance your online chat and meeting experiences
  • Use chat histories, text styles, file uploads, and emoticons to communicate more information in less time
  • Connect to other Sametime users outside your organization and other instant messaging systems, using a single chat client to manage all your interactions
  • Create and manage online meeting rooms to bring together everyone you need for a specific meeting
  • Share information as if you were sitting next to the other person using voice and video in your chats and meeting rooms
  • Communicate wherever you happen to be using Sametime Mobile on mobile devices like Blackberries and Windows Mobile
  • Participate in ongoing group chats on a particular topic, storing the information for quick reference
  • Manage your incoming and outgoing phone calls, which saves money and gathers all your communications into a single interface
  • Learn how Sametime 8.5 and 8.5.1 will take your Sametime experience to new levels of seamless collaboration with browser-only clients for instant messaging and online meetings, along with support for new client platforms like the iPhone and iPad

 

Authors

Table of Contents

Chapter 1: At the Starting Line: Know Your Sametime Client
What's all the fuss about instant messaging?
Why use Sametime?
Types of Sametime clients
The Sametime system offerings
Summary
Chapter 2: Getting Connected: Configuring and Using Sametime for Lotus Notes
So exactly what is the "embedded" Sametime client?
Getting connected to Sametime
Starting Sametime with single sign-on
Making Sametime work the best way for you
Adding a contact
What is Sametime "status"?
Starting a chat with a contact
Summary
Chapter 3: Getting Connected: Configuring and Using Sametime Connect
Installing Sametime Connect on Windows
Installing Sametime Connect on a Macintosh
Installing Sametime Connect on Linux
Setting up the connection to the Sametime server
Setting up user preferences
Installing Sametime Connect add-ons
Upgrading Your Sametime Connect client
Summary
Chapter 4: Managing Your Connections: Making the most of your Sametime Contacts
Managing your contacts
Contact list and "type ahead"
Understanding different directory types
Contact nicknames
Managing contacts with contact groups
Contact lists and business card information
Managing your online presence
Group chatting
Summary
Chapter 5: Power Chatting: Making the most of Sametime Instant Messaging
Spice up your text communication
Uploading and displaying files, graphics, and web links
Explain yourself with the screen capture tool
Get emotional with emoticons
Audio/video services
Integrating Sametime with Microsoft Office, Microsoft Outlook, and Microsoft SharePoint
Summary
Chapter 6: Spread the Word: Connecting to other Messaging Communities
Connect to your local Sametime community
Connecting to external Sametime communities
Connecting to other instant messaging users: AOL, Google, and Yahoo
Directory types: Domino versus LDAP
Summary
Chapter 7: iNotes and Sametime—Chatting from the Web
Using Sametime in iNotes
Enable instant messaging
Chatting from iNotes
Displaying Sametime contacts in the sidebar
Adding and managing contacts
Set and edit your status message
Help! I need somebody!
Summary
Chapter 8: Going Mobile—Installing and Using the Sametime Mobile Client
Supported devices for Sametime Mobile
Packaging the Sametime Mobile client for download
Downloading and installing Sametime Mobile
Using the Sametime Mobile client
Adjusting Sametime Mobile client preferences
Managing and chatting with Sametime Mobile contacts
Securing Sametime Mobile
Getting help with Sametime Mobile
Summary
Chapter 9: Meeting Basics—Using Sametime to Create Virtual Meeting Spaces
What is Sametime Meeting Center?
Browser requirements for Sametime meetings
Getting started in Sametime Meeting Center
Creating a new online meeting
Breakout meeting sessions
Chairing a meeting
Participating in a meeting
Leaving or ending a meeting
Need help?
Summary
Chapter 10: Meeting Beyond the Conference Room—Using Additional Sametime Meeting Features
Screen sharing
Whiteboarding
Communicating with voice, video, and audio
Saving and using meeting materials
Best practices for online meetings
Need help in the meeting center?
Summary
Chapter 11: Take Your Instant Messaging to the Next Level—Sametime Advanced
Getting started with chat rooms
Managing broadcast communities
Using instant share
Sametime geographic locations
When you need help
Summary
Chapter 12: Speak Up—Taking Advantage of Sametime Unified Telephony
What is Sametime Unified Telephony (SUT)?
Using Sametime Unified Telephony features
Getting help
Summary

Book Details

ISBN 139781849680608
Paperback284 pages
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