Chapter 5. User Management

User management is the primary goal for most FIM deployments. Synchronizing user information between different Management Agents and managing user provisioning/deprovisioning is often the first thing we focus on, in our FIM deployment.

In this chapter, we will look at:

• How user management is set up in FIM Service and FIM Synchronization Service

• How to manage users in:

  • Active Directory

  • Microsoft Exchange

  • A phone system

• How to enable users to do some self-service

  Note

  Before we move on, let's make something clear.

  In this chapter, and the next on Group Management, all configuration changes are made in the FIM-dev environment and then migrated to the production environment. I will not point out that step.