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Mastering FreeSWITCH

You're reading from  Mastering FreeSWITCH

Product type Book
Published in Jul 2016
Publisher Packt
ISBN-13 9781784398880
Pages 300 pages
Edition 1st Edition
Languages
Concepts
Authors (8):
Russell Treleaven Russell Treleaven
Profile icon Russell Treleaven
Seven Du Seven Du
Profile icon Seven Du
Darren Schreiber Darren Schreiber
Profile icon Darren Schreiber
Ken Rice Ken Rice
Profile icon Ken Rice
Mike Jerris Mike Jerris
Profile icon Mike Jerris
Kalyani Kulkarni Kalyani Kulkarni
Profile icon Kalyani Kulkarni
Florent Krieg Florent Krieg
Profile icon Florent Krieg
Charles Bujold Charles Bujold
Profile icon Charles Bujold
View More author details
Toc

Table of Contents (21) Chapters close

Mastering FreeSWITCH
Credits
About the Authors
About the Reviewers
Contributors
www.PacktPub.com
Preface
1. Typical Voice Uses for FreeSWITCH 2. Deploying FreeSWITCH 3. ITSP and Voice Codecs Optimization 4. VoIP Security 5. Audio File and Streaming Formats, Music on Hold, Recording Calls 6. PSTN and TDM 7. WebRTC and Mod_Verto 8. Audio and Video Conferencing 9. Faxing and T38 10. Advanced IVR with Lua 11. Write Your FreeSWITCH Module in C 12. Tracing and Debugging VoIP 13. Homer, Monitoring and Troubleshooting Your Communication Platform Index

Monitoring


When deploying one or more FreeSWITCH servers in a production environment, it is essential to set up some monitoring mechanisms. Monitoring is more than a best-practice, it is a must-have to maintain a reliable, highly-available, powerful VoIP softswitch. It is necessary in order to be quick to react in case of critical issues and various emergencies. Setting up monitoring mechanisms is easy to say, but a good question would be 'what should we monitor, and how?' You would probably want to keep an eye on several aspects of a running server, for instance:

  • Check if everything is fine at a system level, for example:

    • Is the FreeSWITCH service up and running?

    • Are all the IP ports that are supposed to be listening actually listening?

    • Is my host too loaded or is it just fine?

  • Check more specifically if the FreeSWITCH service is sane

  • Check very specific aspects of the operation, for example:

    • Does my IVR behave like it should?

    • Are the conference rooms working?

    • Is the voicemail service working?

    • And...

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