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Salesforce End-to-End Implementation Handbook

You're reading from  Salesforce End-to-End Implementation Handbook

Product type Book
Published in Mar 2023
Publisher Packt
ISBN-13 9781804613221
Pages 302 pages
Edition 1st Edition
Languages
Concepts
Author (1):
Kristian Margaryan Jørgensen Kristian Margaryan Jørgensen
Profile icon Kristian Margaryan Jørgensen

Table of Contents (21) Chapters

Preface 1. Part 1:The Pre-Development Phase
2. Chapter 1: Creating a Vision for Your Salesforce Project 3. Chapter 2: Defining the Nature of Your Salesforce Project 4. Chapter 3: Determining How to Deliver Your Salesforce Project 5. Chapter 4: Securing Funding and Engaging with Salesforce and Implementation Partners 6. Chapter 5: Common Issues to Avoid in the Pre-Development Phase 7. Part 2: The Development Phase
8. Chapter 6: Detailing the Scope and Design of Your Initial Release 9. Chapter 7: Building and Testing Your Initial Release 10. Chapter 8: Common Issues to Avoid in the Development Phase 11. Part 3: The Roll-Out Phase
12. Chapter 9: Deploying Your Release and Migrating Data to Production 13. Chapter 10: Communicating, Training, and Supporting to Drive Adoption 14. Chapter 11: Common Issues to Avoid in the Roll-Out Phase 15. Part 4: The Continuous Improvement Phase
16. Chapter 12: Evolving Your Salesforce Org and DevOps Capabilities 17. Chapter 13: Managing Your Salesforce Data to Harvest the Fruits of Customer 360 18. Chapter 14: Common Issues to Avoid in the Continuous Improvement Phase 19. Index 20. Other Books You May Enjoy

Common Issues to Avoid in the Development Phase

In the previous two chapters, you covered the activities in the development phase of your Salesforce project: detailing the scope of your release, creating the solution design, establishing your team’s development process, completing the build and testing of your release, and creating your data migration plan.

In this chapter, we will discuss common issues often faced in the development phase of a Salesforce project. We will also cover strategies to prevent or mitigate such issues from arising altogether.

In Chapter 5, Common Issues to Avoid in the Pre-Development Phase, you were introduced to root cause analysis (RCA), and we’ll continue using that method to dissect the common issues faced in the development phase. At the end of this chapter, you will be presented with a set of checklists to evaluate the state of your Salesforce project as you wrap up the development phase.

This chapter will cover the following...

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