(For more resources related to this topic, see here.)
Planning the Orchestrator deployment
The installation of SCORCH is simple. You must plan the deployment appropriately according to your needs. This recipe discusses and provides steps on common planning tasks to be performed before inserting the DVD or mounting the ISO for organizations who have successfully deployed SCORCH.
Getting ready
The authors recommend you to review the latest information on SCORCH at http://technet.microsoft.com/en-us/library/hh420383.aspx as the requirements of the product and supported platforms are regularly updated by Microsoft.
How to do it...
There are three planning categories, people, process, and the technology (SCORCH product).
- Identify and agree on the roles and responsibilities of the SCORCH team. SCORCH deployments typically have three types of users; service accounts, Administrators, and operators.
- Services accounts: They perform actions for the specific components of SCORCH
- Administrators: They will typically perform all activities including, but not limited to, SCORCH installation, Runbook creation and management, and delegation of security to operators
- Operators: They will typically use the SCORCH console and the Runbook Designer to create and manage Runbooks
- Identify and document initial prototype processes to be used as the first candidate for automation and testing. The types of processes for this purpose should be simple repeatable tasks that fall into an organizations required standard service requests. Good candidates are service request which do not require authorization and approval. An additional example category is Windows operating system services that can be stopped and started as a part of trouble shooting.
- Plan for the following technology requirements areas for SCORCH:
How it works...
The planning activities discussed are the minimum activities the authors recommend. The tasks performed at this stage will ensure that you ask for and plan for all your requirements before investing time in the actual installation. An additional benefit is identifying any people or budgetary risks before the deployment.
There's more...
There are two additional planning areas which are typically ignored in technology focused deployments. These areas are communication strategies and stakeholder management.
Communication strategy
One of the inaccurate myths of SCORCH is that it would automate the IT professional. SCORCH when implemented right would improve efficiency but will not replace people. On the contrary you need to communicate with the people who perform the manual tasks as they hold the key to how to best automate their efforts. Early engagement with all IT team members should be one of your key planning tasks.
Stakeholder management
Stakeholders are all users affected by the SCORCH deployment. An important category of stakeholders are the management team responsible for policy creation and enforcement. Automation without organization buy in may lead to conflicts at the political level of your organization. An example of such a scenario is the ability to create Active Directory user accounts with rights to specific organization areas and restricted resources.