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The Professional Woman's Guide to Giving Feedback

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Katie Botten

Improve your team's performance by using feedback as an effective tool to achieve success with this book and ebook
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Book Details

ISBN 139781783000227
Paperback70 pages

About This Book

  • Give helpful feedback accurately and naturally to engage and motivate.
  • Address tricky performance issues and develop your team.
  • Know when and where to use different types of feedback.
  • Learn to recognise what works and what doesn’t.
  • Discover how to reduce and manage unhelpful reactions to avoid negativity in your team.

Who This Book Is For

If you are a professional woman who wants to improve their team and drive them towards shared and personal success, this book will show you how you can make feedback an essential tool that can bring results.

Table of Contents

Chapter 1: Getting and Making the Most of Feedback
What concerns do most women have about giving feedback?
Levels of change
Learning activity – creating helpful beliefs around feedback
Asking for and receiving feedback
Learning activity – reflecting on feedback
Learning how to ask for feedback
Receiving feedback constructively and gracefully
Learning from feedback
Case study
Using feedback to accelerate your learning and success
Summary
Chapter 2: Giving Feedback for Development
Using feedback to develop others
Structuring and delivering the feedback
Learning activity – recognizing the components of good developmental feedback
Non-verbal communication
Learning activity – typical scenarios
Giving feedback for engagement and motivation
Summary
Chapter 3: Giving Performance Feedback
Common challenges for women giving performance feedback
Using feedback to address performance issues
Dealing with objections, excuses, and other issues
Summary

What You Will Learn

  • Recognise and overcome unhelpful beliefs and fears surrounding feedback.
  • Identify and clarify issues objectively.
  • Plan effective feedback conversations.
  • Construct feedback in a helpful and respectful way and avoid creating defensive reactions.
  • Build rapport and communicate clearly and assertively.
  • Deliver feedback appropriately and clearly so that it promotes change and improvement.

 

In Detail

Feedback can sometimes feel like a chore. However, when used effectively it can be an incredibly useful tool that can drive improvement and bring you success. Feedback is serious business, but it shouldn’t be daunting – it should be a highly valued instrument that will carry you to the results you know you should be getting.

This practical guide will ensure that you feel ready to deal with any performance issues in your team and spot opportunities for developing others quickly and easily. Dispel any myths and avoid common pitfalls to make feedback into an integral tool in your business life.

Drive your team to success by getting to grips with feedback. Increase your confidence and improve your skills to deliver feedback in a self-assured and constructive manner to create an environment for achievement and top-quality performance.

To get the most out of feedback, this helpful guide will give you useful and incisive advice to help you get a clear understanding of exactly what feedback is and what it can be used for. It will allow you to work through your expectations to transform the value of feedback, and provide you with excellent advice and guidance on how to effectively prepare feedback conversations that are clear and helpful to your team. Ultimately great feedback will help you to craft and cultivate a culture of great communication by asking the right questions and listening effectively and empathetically.

Packed with tips, examples, case studies and scripts, this is an essential tool that will enable you to utilize feedback to your advantage to become a skillful, supportive and successful manager.

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