The Professional Woman's Guide to Conflict Management

Indispensable tools, tips, and techniques for your workplace
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The Professional Woman's Guide to Conflict Management

Elinor Robin, PhD

Indispensable tools, tips, and techniques for your workplace
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Book Details

ISBN 139781783000241
Paperback108 pages

Book Description

A practical handbook that uncovers the hidden dynamics of the workplace and teaches how to successfully manage conflicts.

This practical guide will explore every aspect of workplace conflicts, from learning how to identify problems to deescalating and managing many different types of conflict and people. Develop your management style by discovering effective apology making, gain confidence as you apply your newfound negotiation toolbox to any situation. With self-assessment tools, action plans and key tips, this book is everything to need to expand your arsenal of conflict management, improving relationships and collaborations by studying these real-life scenarios.

What You Will Learn

  • Learn how to successfully negotiate within the workplace
  • Discover the five key conflict Management strategies
  • Create a conflict management program for your workplace
  • Develop your ability to negotiate and apologize
  • Build an atmosphere of loyalty with your workplace
  • Engage with business partners and work colleagues effectively

Authors

Book Details

ISBN 139781783000241
Paperback108 pages
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