ITIL® v3 Foundation: Complete ITIL® v3 Exam Preparation Course [Video]

ITIL® v3 Foundation: Complete ITIL® v3 Exam Preparation Course [Video]

Jason Dion

A complete resource to passing the ITIL® v3 Foundations exam on the first attempt, include 2 realistic practice exams!
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ITIL® v3 Foundation: Complete ITIL® v3 Exam Preparation Course [Video]
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ITIL® v3 Foundation: Cram to Pass the ITIL® v3 Exam in 7 Days! [Video] Book Cover
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Video Details

ISBN 13 9781789537666
Course Length 8 hours 23 minutes

Table of Contents

The Service Lifecycle

Video Description

The Information Technology Infrastructure Library Version 3 (ITIL® v3) framework has become the standard in IT Service Management across the globe. ITIL® v3 helps all organizations, regardless of their industry or business sector, provide their IT services using the most efficient and economical methods. The framework focuses on IT Service Management best practices and efficient operations, and is used in government, commercial, and non-profit organizations, alike. This course covers the ITIL® v3 Foundation exam (with the most current objectives) is the entry-level certification in the ITIL® v3 framework and offers an exceptional overview of ITIL® v3. By obtaining your ITIL® v3 Foundations certification, you are showing employers that you understand the key elements, concepts and terminology used in the ITIL® v3 service lifecycle, including how operations move between each stage of the lifecycle, the processes used, and their overall contribution to the service management best practices.

ITIL is a registered trademark of AXELOS in the United Kingdom and/or other countries. Dion Training Solutions is an Accredited Training Organization of PeopleCert on behalf of Axelos.

Style and Approach

This course includes an overview of the ITIL® v3 Lifecycle, Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement phases. Additionally, this courses comes with 2 complete practice exams that simulate the type of questions you will receive on the ITIL® v3 Foundations exam.

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What You Will Learn

  • To take and pass the ITIL® v3 Foundations certification exam
  • To understand the basics of the ITIL® v3 framework
  • To understand how the ITIL® v3 framework is implemented within an organization
  • To explain basic ITIL® v3 concepts using real-world examples

Authors

Table of Contents

The Service Lifecycle

Video Details

ISBN 139781789537666
Course Length8 hours 23 minutes
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