FAQ

Below are some of the frequently asked questions we receive, if your question isn't answered here then please contact us here.

Packt eBooks

How can I download eBooks?
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Once you complete your eBook purchase, the download link for your eBook will be available in your Packt account. You can access your eBook by following the steps below:

  1. Login to your account
  2. Click on "My Account"
  3. Click on "My eBooks"
  4. Expand the accordion of the eBook you want to download, click the "+"
  5. Click "Download" and select the format you desire

If you own an eBook and are viewing the product page you can also download it from here

What format are Packt eBooks?
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Packt eBooks can be downloaded as a PDF, EPUB or MOBI file. They can also be viewed online.

Can I send an eBook to my Kindle?
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Yes, if you follow the previous instructions on how to download an eBook and select "Send to Kindle" you will be able to enter your Kindle details and send the file. There is however a 50MB limit on sending files to Kindle.

How can I download code files?
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Code download files can be found under the download option in the My Account page by following the steps of "How I can download eBooks?"

You can also search for code download files here.

Ordering Information

What payment methods can I use?
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You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
  5. American Express
  6. Solo
  7. Maestro
  8. Laser
  9. Japanese Credit Bank
How do pre-orders work?
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Your pre-ordered print book will be printed and shipped out to you only when it is published. If you have pre-ordered an eBook the download link for the eBook will be available in your Packt account immediately once the book is published.

If you pay by debit or credit card then you will be charged when the book is released. If you pay by PayPal then payment will be taken immediately.

How much does delivery of print books cost?
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Shipments to the UK, US, Europe, Australia, Brunei, Hong Kong, Indonesia, Japan, Malaysia, the Philippines, Korea, Singapore, Thailand, China, Macau, and Taiwan are free.

There is a charge for shipping to all other countries, which can be found here.

How long does delivery take?
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We print and ship our books from locations in the UK, US, Australia, Singapore, and India. Shipping time will depend on your location and more detail can be found here.

What Tax is charged?
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No tax is charged on the purchase of any print book. A VAT fee of 20% is charged only to our European customers on the eBooks that they buy. Customers who do not reside in the European Union are not charged any VAT on their eBooks.