Microsoft Dynamics CRM 2015 Application Design

Master professional-level business application designs using Microsoft Dynamics CRM 2015 and its xRM features
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Microsoft Dynamics CRM 2015 Application Design

Mahender Pal

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Master professional-level business application designs using Microsoft Dynamics CRM 2015 and its xRM features
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Book Details

ISBN 139781784394158
Paperback348 pages

Book Description

Businesses can have their developers build complete apps or plug-ins and interfaces to suit their business needs. With the application of MS CRM, administrators can alter the content, layout, and business logic for each business use case. Businesses can choose to run Dynamics CRM on their own internal server or to link to web-hosted installations. This book is an enhanced guide that covers all the new features released with Microsoft Dynamics CRM 2015. Coming straight off the shelf with a whole new frontier of updated business rules, process enhancements, SDK methods, and other enhancements, this book is a complete guide for all your Dynamics CRM questions.

Starting off, this book will introduce you to the deployment options such as online and on-premise, and the software and hardware requirements as CRM customization. It will also teach you how to develop a sample application.

Going deeper, this book teaches you about the new enhancements in Microsoft Dynamics CRM 2015 such as business process, new client-side scripting, mobile application, and actions enhancements. You will quickly get up and running with plugin development and project tracking concepts with the help of sample applications.

The book concludes with how Microsoft Dynamics CRM extends its mobile capabilities and bring more feature-rich experience to the app users.

Table of Contents

Chapter 1: Getting Started with Microsoft Dynamics CRM 2015
Deployment options
Microsoft Dynamics CRM 2015 clients
Software and hardware requirements
Upgrade options
Licensing model for Microsoft Dynamics CRM 2015
The new features in Microsoft Dynamics CRM 2015
Summary
Chapter 2: Customizing Microsoft Dynamics CRM 2015
Training solution scope
Training solution design
Understanding the customization concept
Customizing Microsoft Dynamics CRM 2015
Setting up a training catalog
Understanding security
Testing customization
Summary
Chapter 3: Client-side Logic with Microsoft Dynamics CRM 2015
Understanding the client scripting object model
Understanding web resources
Accessing forms and controls using client-side code
Understanding client-side events
Using CRM web services in client-side code
Understanding business rules
Summary
Chapter 4: Working with Processes
Understanding processes
Building a library management solution
Understanding business process flow
Understanding workflows
Creating asynchronous workflows
Creating synchronous workflows
Understanding dialogs
Understanding actions
Business process flows versus workflows, dialogs, and actions
Testing library management
Summary
Chapter 5: Working with CRM SDK
Understanding CRM extendibility architecture
An introduction to the Microsoft Dynamics CRM SDK
Knowing about CRM assemblies
Understanding CRM web services
Using client APIs for CRM connections
Working with organization web services
Working with discovery web service
Fetching data from the CRM database
Top five new features in 2015 Update 1 for developers
Integrating CRM with other systems
Summary
Chapter 6: Extending Microsoft Dynamics CRM 2015
Introduction to plug-ins
Synchronous versus a synchronous plug-ins
Understanding plug-in event execution pipelines
Writing your first sample plug-in
Understanding plug-in registration
Understanding IPluginExecutionContext
Applying validation using plug-ins
Passing parameters to plug-ins
Troubleshooting plug-ins
Working with custom workflows
Understanding actions
Summary
Chapter 7: Creating a Project Tracking Application
Project tracking application design
Customizing CRM for the project tracking application
Using rollup fields for aggregation
Understanding activity feeds
Setting up teams
Preparing data visualization
Summary
Chapter 8: Introduction to Mobile Client and Microsoft Dynamics Marketing
Introduction to Microsoft Dynamics CRM mobility
Accessing CRM using mobiles
Accessing CRM on tablets
Entities available over mobiles
Customizing mobile clients
New enhancements for MOCA
Other mobile clients
Introduction to MDM
Setting up the Microsoft Dynamics Marketing trial
Integration with CRM
Summary

What You Will Learn

  • Customize your Microsoft Dynamics CRM 2015 business application with ease
  • Get to know about the new features and enhancements of Microsoft Dynamics CRM 2015
  • Implement process automation using workflows, business rules, and business process flows
  • Carry out client-side logic and consume CRM web services using client-side code
  • Work across all your iOS platforms or devices with the integration feature of SDK
  • Develop and deploy plug-ins and learn how to troubleshoot issues
  • Know the how-to’s of mobile enhancements with Microsoft Dynamics

Authors

Table of Contents

Chapter 1: Getting Started with Microsoft Dynamics CRM 2015
Deployment options
Microsoft Dynamics CRM 2015 clients
Software and hardware requirements
Upgrade options
Licensing model for Microsoft Dynamics CRM 2015
The new features in Microsoft Dynamics CRM 2015
Summary
Chapter 2: Customizing Microsoft Dynamics CRM 2015
Training solution scope
Training solution design
Understanding the customization concept
Customizing Microsoft Dynamics CRM 2015
Setting up a training catalog
Understanding security
Testing customization
Summary
Chapter 3: Client-side Logic with Microsoft Dynamics CRM 2015
Understanding the client scripting object model
Understanding web resources
Accessing forms and controls using client-side code
Understanding client-side events
Using CRM web services in client-side code
Understanding business rules
Summary
Chapter 4: Working with Processes
Understanding processes
Building a library management solution
Understanding business process flow
Understanding workflows
Creating asynchronous workflows
Creating synchronous workflows
Understanding dialogs
Understanding actions
Business process flows versus workflows, dialogs, and actions
Testing library management
Summary
Chapter 5: Working with CRM SDK
Understanding CRM extendibility architecture
An introduction to the Microsoft Dynamics CRM SDK
Knowing about CRM assemblies
Understanding CRM web services
Using client APIs for CRM connections
Working with organization web services
Working with discovery web service
Fetching data from the CRM database
Top five new features in 2015 Update 1 for developers
Integrating CRM with other systems
Summary
Chapter 6: Extending Microsoft Dynamics CRM 2015
Introduction to plug-ins
Synchronous versus a synchronous plug-ins
Understanding plug-in event execution pipelines
Writing your first sample plug-in
Understanding plug-in registration
Understanding IPluginExecutionContext
Applying validation using plug-ins
Passing parameters to plug-ins
Troubleshooting plug-ins
Working with custom workflows
Understanding actions
Summary
Chapter 7: Creating a Project Tracking Application
Project tracking application design
Customizing CRM for the project tracking application
Using rollup fields for aggregation
Understanding activity feeds
Setting up teams
Preparing data visualization
Summary
Chapter 8: Introduction to Mobile Client and Microsoft Dynamics Marketing
Introduction to Microsoft Dynamics CRM mobility
Accessing CRM using mobiles
Accessing CRM on tablets
Entities available over mobiles
Customizing mobile clients
New enhancements for MOCA
Other mobile clients
Introduction to MDM
Setting up the Microsoft Dynamics Marketing trial
Integration with CRM
Summary

Book Details

ISBN 139781784394158
Paperback348 pages
Read More
From 1 reviews

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