Voicebot and Chatbot Design
We are entering the age of conversational interfaces, where we will interact with AI bots using chat and voice. But how do we create a good conversation? How do we design and build voicebots and chatbots that can carry successful conversations in in the real world?
In this book, Rachel Batish introduces us to the world of conversational applications, bots and AI. You’ll discover how - with little technical knowledge - you can build successful and meaningful conversational UIs. You’ll find detailed guidance on how to build and deploy bots on the leading conversational platforms, including Amazon Alexa, Google Home, and Facebook Messenger.
You’ll then learn key design aspects for building conversational UIs that will really succeed and shine in front of humans. You’ll discover how your AI bots can become part of a meaningful conversation with humans, using techniques such as persona shaping, and tone analysis.
For successful bots in the real world, you’ll explore important use-cases and examples where humans interact with bots. With examples across finance, travel, and e-commerce, you’ll see how you can create successful conversational UIs in any sector.
Expand your horizons further as Rachel shares with you her insights into cutting-edge voicebot and chatbot technologies, and how the future might unfold. Join in right now and start building successful, high impact bots!
|Course Length||8 hours 52 minutes|
|Date Of Publication||28 Sep 2018|
|Contextual conversations or contextual design?|
|Building contextual conversations: humans versus bots|
|The bot as an intelligent assistant|
|The case of robo-advisors and how they impact the bot industry|
|Text and toning|
|Emotional intelligence versus AI-based emotional intelligence|
|Conversational interfaces – how did it all start and where do we stand today?|
|Why do we even need conversational solutions? What do they bring to the table?|
|How to build great conversational applications|
|Development: technical and non-technical expertise|
|Vertical-specific or a mega bot?|