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Oracle User Productivity Kit 3.5

Dirk Manuel

Build high-quality training simulations using Oracle UPK 3.5 using this book and eBook
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Book Details

ISBN 139781849680165
Paperback540 pages

About This Book

  • Create engaging, high-quality training simulations for any Windows-based application leading to reduced training time, increased knowledge retention, and improved user acceptance.
  • Harness the full functionality of UPK 3.5 to add value to your documentation and training materials.
  • Re-purpose your simulations to create multiple document types, including business procedures, test documents, and job aids, and learn how to extend UPK by defining your own output types.
  • A practical, results-oriented guide, written in an easy-to-follow style, and incorporating plenty of screen shots, examples, and numerous hints and tips.

Who This Book Is For

This book has been written primarily for new or intermediate training developers who will be using Oracle UPK or OnDemand to create their training material. If you are an experienced UPK developer who wants to tailor UPK to meet your own, specific requirements, you will love this book.

Table of Contents

Chapter 1: Oracle User Productivity Kit
What is UPK?
Why use UPK?
How does UPK work?
Deciding how you will use UPK
Chapter 2: Organizing your Library
Accessing the Library
Working in the Developer screen
Choosing a structure for your Library
Creating folders
Changing the Library structure
Chapter 3: Recording a Simulation
How UPK captures a recording
Capturing actions
Planning your recording
Setting your content defaults
Our first recording
Setting your Recorder options
Recording drag-and-drop activities
Chapter 4: Editing a Topic
Understanding the Topic Editor screen
Adjusting actions
Changing the Bubble
Adjusting your recording
Chapter 5: Building an Outline
Outlines versus the Library
Organizing your Topics
Building an Outline
Chapter 6: Publishing Your Content
Pre-publication checks
Testing your content
Previewing a Topic
Publishing your content
Publishing for online use
Publishing Documents
Integrating published content into other environments
Chapter 7: Version Management
Checking in a content object
Checking out a content object
Working with document versions
Restoring a deleted document
Exporting and importing content
Converting content from a previous version of UPK or OnDemand
Chapter 8: Allowing Alternatives
Adding Alternative Actions
Alternative Paths and Branches
Stretching the envelope with Alternative Paths
Chapter 9: Adding Value to Your Topics
Providing context through the use of Custom Text
Putting Web Pages to good use
Using a Glossary
Chapter 10: Adding Value in the Player
Working with roles
Jump-in Points
Facilitating effective searches
Allowing trainees to change their Player options
Chapter 11: Incorporating Sound into Your Topics
Displaying sound properties for a Frame
Setting up your sound options
Recording sound files for Template Text
Recording custom text sound files
Importing and exporting sound files
Deleting sound files
Publishing sound
Chapter 12: Configuring UPK
Configuring Template Text
Creating a custom template
Defining a new object type
Customizing deployment packages
Removing the ability to skip in Try It! mode
Customizing document formats
Chapter 13: Localizing Your Content
Foreign-language templates
Providing existing content in a foreign language
Replacing screenshots with localized versions
Re-recording the sound files

What You Will Learn

You will:

  • Master the functionality of Oracle UPK 3.5/OnDemand 9.1 and generate outputs in multiple formats
  • Organize recordings into a functional library for a single developer, or a team of distributed developers, and implement version management and workflow
  • Edit recordings to correct or enhance them, and to provide custom texts tagged for different output formats
  • Increase the realism of simulations by providing alternative actions, and extend and enhance simulations by providing alternative paths and branches
  • Build an Outline for end-user presentation, and enhance this by providing concept information, images, and links to external documents
  • Use simulations to create a variety of on-line and documentation-based formats, and integrate these into training presentations, web sites, Learning Management Systems, and application help
  • Improve usability by providing a glossary, role filtering, jump-in points, and keyword searches
  • Extend UPK by creating a custom template, defining new object types, and creating new document formats
  • Provide simulations in multiple languages by leveraging UPK's built-in localization capabilities

In Detail

As the complexity of software applications increases and the length of the implementation life cycles decreases, companies are looking for effective ways of training users in new applications, and the new releases of existing applications. Oracle's User Productivity Kit solves these problems by enabling the rapid creation of software application simulations, which are used for training purposes or to generate business documents. Although UPK provides such advanced features, nothing has been written about this application yet.

This book provides a guided approach to building high-quality, re-functional simulations of tasks performed in software applications. With this book in hand, it is easy for organizations that are implementing or upgrading software to meet their full training and documentation requirements. This book explains how to harness all of the functionality provided by Oracle's User Productivity Kit, formerly known as OnDemand, to develop better quality training. It also covers the advanced topics of customizing UPK's built-in delivery formats, and defining new ones to extend the capabilities of UPK.

This book explains how to make the most of Oracle User Productivity Kit's available functionality to create high-quality simulations. These simulations can be used during instructor-led training, self-directed learning, or refresher training. By following the approach described in this book, you will create world-class training material that your trainees will find useful, engaging, and informative. As a result, they will remember more of what they are taught, and will be better equipped to use the application on which you are training them. In turn, they will become more productive sooner, make fewer mistakes, and require less support. To ensure effective knowledge transfer through training simulations, it is necessary to add a business context to recordings, and to provide additional explanations. This book will teach you more than simple mouse-clicks and keystrokes.


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