JIRA 4 Essentials

Track bugs and issues and manage your software development projects with this JIRA book and eBook

JIRA 4 Essentials

Starting


Track bugs and issues and manage your software development projects with this JIRA book and eBook
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Book Details

ISBN 139781849681728
Paperback352 pages

About This Book

  • Successfully manage issues and track your projects using JIRA
  • Model business processes using JIRA Workflows
  • Ensure only the right people get access to your data, by using user management and access control in JIRA
  • Packed with step-by-step instruction, screenshots, and practical examples

Who This Book Is For

If you want to get started with JIRA, then this is the perfect book for you.

You will need to be familiar with basic computer knowledge for your or your organization's standard operating environment and to have experience with software project management.

Table of Contents

Chapter 1: Getting started with JIRA
JIRA architecture
Installation options
Installing JIRA
Starting JIRA
Summary
Chapter 2: Project Management
JIRA hierarchy
JIRA projects
Project management
Project administration
Project configurations
Help Desk project
Summary
Chapter 3: Issue Management
What an issue looks like
Moving an issue between projects
Casting vote on an issue
Receiving notifications about issues
Re-assigning issues to others
Issues and comments
Attachments
Sub-tasks
Issue linking
Issue cloning
Time tracking
Help Desk Project
Summary
Chapter 4: Field Management
Built-in fields
Custom fields
Field configuration
Field configuration scheme
Help Desk Project
Summary
Chapter 5: Screen Management
Screens
Screen schemes
Issue type screen scheme
Help Desk Project
Summary
Chapter 6: Workflow and Business Process
Mapping business processes
Workflows
Managing workflows
Workflow schemes
Help Desk Project
Summary
Chapter 7: E-mail and Notification
JIRA and E-mail
Mail servers
Mail queue
Events
Notifications
Notification schemes
Receiving E-mails
Help Desk Project
Summary
Chapter 8: Securing your JIRA
Users
Groups
Project roles
JIRA permission hierarchy
Global Permissions
Project permissions
Permission scheme
Issue security
Issue security scheme
Workflow security
Help Desk Project
Summary
Chapter 9: Searching, Reporting, and Analysis
Search interface and options
Filters
Reports
Dashboard
Help Desk Project
Summary
Chapter 10: General Administration
Look and feel
General configurations
Announcement banner
Backing up and restoring
Search indexing
Services
Plugins
Help Desk Project
Summary

What You Will Learn

  • Determine and choose the best options to set up JIRA to suit your requirements and constraints
  • Understand key concepts to use JIRA more effectively
  • Adapt JIRA to your organization and make it part of your everyday business process
  • Customize JIRA's data capture and presentation layout to provide a better user experience
  • Secure JIRA to protect your data
  • Add value to your data through powerful data query and information retrieval
  • Capture data and display it to users by using different types of fields in JIRA

In Detail

This book will introduce you to Atlassian JIRA, the world's most popular issue tracking software. JIRA provides issue tracking and project tracking for software development teams to improve code quality and the speed of development.

This book will show you how to plan and design your own JIRA implementation. You will learn how to customize JIRA to adapt it to your organization and add value to your business. Chapters are structured to guide you through all the key aspects of JIRA with a practical implementation. By the end of the book, you will have built a working JIRA implementation.

You will start by setting up your own JIRA and be introduced to all the key features in subsequent chapters. With each chapter, you will learn important concepts such as business processes and workflows, e-mails and notifications, and you will have the opportunity to put your newly acquired knowledge into practice by following a live sample JIRA implementation.

Packed with real-life example and step-by-step instructions, this book will help you become a JIRA expert.

Authors

Table of Contents

Chapter 1: Getting started with JIRA
JIRA architecture
Installation options
Installing JIRA
Starting JIRA
Summary
Chapter 2: Project Management
JIRA hierarchy
JIRA projects
Project management
Project administration
Project configurations
Help Desk project
Summary
Chapter 3: Issue Management
What an issue looks like
Moving an issue between projects
Casting vote on an issue
Receiving notifications about issues
Re-assigning issues to others
Issues and comments
Attachments
Sub-tasks
Issue linking
Issue cloning
Time tracking
Help Desk Project
Summary
Chapter 4: Field Management
Built-in fields
Custom fields
Field configuration
Field configuration scheme
Help Desk Project
Summary
Chapter 5: Screen Management
Screens
Screen schemes
Issue type screen scheme
Help Desk Project
Summary
Chapter 6: Workflow and Business Process
Mapping business processes
Workflows
Managing workflows
Workflow schemes
Help Desk Project
Summary
Chapter 7: E-mail and Notification
JIRA and E-mail
Mail servers
Mail queue
Events
Notifications
Notification schemes
Receiving E-mails
Help Desk Project
Summary
Chapter 8: Securing your JIRA
Users
Groups
Project roles
JIRA permission hierarchy
Global Permissions
Project permissions
Permission scheme
Issue security
Issue security scheme
Workflow security
Help Desk Project
Summary
Chapter 9: Searching, Reporting, and Analysis
Search interface and options
Filters
Reports
Dashboard
Help Desk Project
Summary
Chapter 10: General Administration
Look and feel
General configurations
Announcement banner
Backing up and restoring
Search indexing
Services
Plugins
Help Desk Project
Summary

Book Details

ISBN 139781849681728
Paperback352 pages
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