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Developing Applications with Salesforce Chatter

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Rakesh Gupta, Sagar Pareek

Make your business more social with Salesforce Chatter. This book walks you through configuring and customizing Chatter to boost collaboration in your organization. Can be used as a reference book or complete guide.
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Book Details

ISBN 139781782171164
Paperback130 pages

About This Book

  • Understand Salesforce Chatter and its architecture.
  • Configure and set up Chatter for your organization
  • Improve Chatter features by utilizing Apex and Visualforce Pages
  • Discover the new Chatter REST API for developers
  • A step-by-step guide to develop a fully functional Chatter application with chatter data cleaning concept

Who This Book Is For

This book is intended for people who are newbies in the Salesforce arena and who want to boost collaboration in their organization using Chatter. After reading this book, you will be able to configure Chatter all on your own, but for customization tasks such as improving the user interface, you will need a basic understanding of Apex and Visualforce pages.

Table of Contents

Chapter 1: Introducing Salesforce Chatter
An overview of cloud computing
An overview of salesforce.com
Collaboration in the past
The future of collaboration – Salesforce Chatter
Salesforce Chatter
The Chatter data model
Maximizing your customer satisfaction
Improving your ROI
Summary
Chapter 2: Configuring and Setting Up Chatter
Turning on Chatter
Configuring the Chatter tabs
Chatter license types
Enabling Chatter invites
Adding Chatter users
Improving your Chatter profile
Additional features of Chatter
Enabling feed tracking, creating groups, and following records
Group creation
Managing files
Other Chatter features
Installing Chatter Desktop and Chatter Mobile
Installing Chatter Desktop
Installing Chatter Mobile
Chatter publisher actions
Creating object-specific actions
Summary
Chapter 3: An Introduction to Development with Chatter
Displaying a chat window on the Visualforce page
Displaying a Chatter follower on the Visualforce Page
Displaying a user's profile image
Displaying a list of followers for a user
Displaying news feed
Posting status from the Visualforce page
Entity feed and how to display it on the Visualforce page
Following a record/user from the Visualforce page
Automatically following a record after its creation
Automatically following a group
Applying filters on group creation
Applying filters on a Chatter post
Applying filters on comments on a Chatter post
Filtering a post for some records
Posting opportunity-closed details to a Chatter group
Creating a group that allows read-only access
Summary
Chapter 4: Building the Chatter Application and Cleaning the Chatter Data
The mass follow and unfollow application
Cleaning Chatter data
Managing Chatter groups
Deactivating a Chatter user
Using a scheduled Batch Apex to clean the Chatter data
Summary
Chapter 5: Understanding Chatter REST API
Introducing Chatter REST API
Summary

What You Will Learn

  • Understand how Chatter function can be improved by utilizing Apex and Visualforce Pages.
  • Boost collaboration in your organisation
  • Explore various Chatter configurations and customizations
  • Learn about the Chatter Publisher Action
  • Install and configure Chatter desktop and mobile
  • Extrapolate how to add topics, bookmarks, and favourites in your Chatter post
  • Discover various method for Chatter data cleaning
  • Get familiar with the REST API, oAuth, and various tokens

In Detail

Salesforce Chatter provides a secure environment that enables you to stay connected to your customers. Chatter simplifies and speeds-up the process of sharing ideas, documents, and anything else with your co-workers instantly. Using Chatter, you can perform any action from anywhere and make your business more social.

"Developing Applications with Salesforce Chatter" starts by covering the basics of Salesforce Chatter, Chatter license types, and its effect on ROI. It then discusses how to configure Chatter and various sections to customize it. Further, it walks through the Chatter Data cleaning as well as the basics of REST API and oAuth.

This book will cover everything you need to know about Salesforce Chatter configuration and customization.

"Developing Applications with Salesforce Chatter" allows you to improve collaboration in your organization. The book covers many features such as Chatter messenger, commenting on status, uploading and sharing files, polls and Chatter actions. This book also teaches you how to configure and customize Chatter by using Apex and Visualforce pages for high productivity.

This book is a hands-on guide focused on the configuration and customization of Chatter. This book will act as both a reference for experienced developers and a customization guide for newbies who want to set up Chatter for their organization.

This book also contains various sections that demonstrate how to improve Chatter's functionality by using Apex and Visualforce pages. By the end of this book, you will be able to successfully configure and customize Salesforce Chatter for your organization quickly and efficiently.

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