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BlackBerry Enterprise Server 5 Implementation Guide

Mitesh Desai

Simplify the implementation of BlackBerry Enterprise Server in your corporate environment
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Book Details

ISBN 139781849690485
Paperback216 pages

About This Book

  • Install, configure, and manage a BlackBerry Enterprise Server
  • Use Microsoft Internet Explorer along with Active X plugins to control and administer the BES with the help of Blackberry Administration Service
  • Troubleshoot, monitor, and offer high availability of the BES in your organization
  • Updated to the latest version – BlackBerry Enterprise Server 5 Implementation Guide

Who This Book Is For

This book is written for IT professionals and network administrators who need to implement a BlackBerry Enterprise Server. The text assumes basic familiarity with Microsoft Windows Server administration, but provides detailed instructions for administrators with varying levels of experience.

Table of Contents

Chapter 1: Introduction to BES 5
New features of BES 5.0
BES version 5.0 architecture
BES network requirements
BESAdmin account
Lab 1 — installing BlackBerry Enterprise Server 5.0
Creating the service account — besadmin
Installing BES version 5
Applying the Maintenance pack
Chapter 2: Understanding and Administrating BES 5
Delivering messages
Setting security options
Logging into the BlackBerry Administration Service
Lab 2
Settings for the BlackBerry Administration Service
Activating the Enterprise policy
Chapter 3: Activating Devices and Users
Creating users on the BES 5.0
Creating a user-based group
Preparing to distribute a BlackBerry device
Activating users
Understanding enterprise activation
Messaging environment
Lab 3
Chapter 4: IT Policies
IT policies
Lab 4
Chapter 5: Software Configuration and Java Applications
Overview of the process
Software configurations
Lab 5
Chapter 6: MDS Applications
Understanding and setting up our MDS environment
Running MDS services
Installing MDS runtime platform
Logging in to the MDS console
Chapter 7: High Availability
Understanding high availability
Using the BlackBerry monitoring website
Setting up SNMP on the BES Server
Chapter 8: Upgrades
Upgrading from supported versions
Upgrading your BES environment using the End Transporter tool
Migrating users to the new BES server

What You Will Learn

  • Control and administer the BES using Microsoft Internet Explorer along with Active X plugins with the help of Blackberry Administration Service
  • Communicate and authenticate your BES server with RIM BlackBerry relay circuit using the Server Routing Protocol
  • See how third-party applications can be deployed to BlackBerry devices
  • Manage devices, back up, restore data, and update device software using the BlackBerry Web Desktop Manager
  • Create a robust application repository, which will allow you to create application lists to ease management
  • Manage and synchronize e-mail folders using BlackBerry Device Software version 5.0 to make message filing simpler
  • Make changes to the configuration database after the installation process using the Blackberry Configuration Panel
  • Handle compression and encryption for the BlackBerry data using BlackBerry Dispatcher
  • Sync organization data, such as calendars, tasks, and so on, between the e-mail server and the BlackBerry devices using Blackberry Synchronization Service, which now offers public folder synching
  • Administer users efficiently; offer hyperlinks and right-click functionality using the new dashboard-style administrator tool
  • Connect to the wireless network and route data to and from BlackBerry devices using the BlackBerry Router

In Detail

BlackBerry Enterprise Server (BES) is a platform that extends corporate messaging and collaboration services to BlackBerry devices. It supports management and administration of devices, and also supports deployment of third-party applications on the BlackBerry device platform. The basics of installing BlackBerry Enterprise Server are familiar for most administrators, but the server is infinitely configurable and contains extended administration features.

This book focuses on BlackBerry Enterprise Server for Microsoft Exchange, providing detailed information on planning and implementing a BlackBerry Enterprise Server deployment. It will show you how to use the BES to manage the flow of e-mail data ensuring that it is directed to its ultimate destination – the BlackBerry Smartphone. It covers all the new features of the BES version 5.0 and also looks at areas that have been enhanced from the previous versions. If you are new to BlackBerry Enterprise Server, this is the perfect guide to help with your planning and deployment.

BlackBerry Enterprise Server supports a variety of messaging platforms, including Microsoft Exchange, IBM Lotus Domino, and Novell GroupWise. As you begin reading this book you will first learn about the two prominent features introduced with BES 5: BlackBerry Administration Service Console and Server Routing Protocol. As you proceed further you will learn about 200 more configurable IT Policies provided by BES 5 as opposed to the earlier versions. We will look at Mobile Data Service and third-party applications that can be deployed to BlackBerry devices. We will also look at a monitoring portal included in the installation process of BES 5, which provides health scores to check the BES performance and a much more stable and robust SNMP. Written by mobile and wireless technology experts, this book provides a detailed approach to installing, configuring, and managing your BlackBerry Enterprise Server.


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