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  1. 360 pages
    The Art of CRM
    May 2019

    This CRM masterclass gives you a proven approach to modern customer relationship management

  2. 782 pages
    Salesforce CRM - The Definitive Admin Handbook - Fifth Edition
    April 2019
    A definitive guide covering all the core concepts necessary to pass the Salesforce Administrator Certification exam
  3. 254 pages
    Oracle CX Cloud Suite
    March 2019
    Gain a complete overview of Oracle CX Cloud Suite and its tools for functions ranging from marketing to sales and commerce to service
  4. 404 pages
    Odoo 12 Development Essentials - Fourth Edition
    December 2018
    A practical guide to extend your skills with Odoo 12 to build resourceful and open-source business applications

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