CRM

Implement effective marketing strategies using Microsoft Dynamics CRM 2013 with Packt's new book

May 2014 | CRM, Enterprise, Microsoft

Packt is pleased to announce the release of its new book Microsoft Dynamics CRM 2013 Marketing Automation, a practical guide providing step-by-step instructions on creating marketing lists, campaigns, campaign responses, dashboards, and reports.This book is also available now in various electronic formats such as Amazon, Kindle, e-pub, and PDF.

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Get the most out of CiviCRM using Packt’s new book and eBook

July 2013 | Cookbooks, CRM, Open Source

Packt is pleased to announce the publication of  CiviCRM Cookbook by Tony Horrocks, an indispensable guide to getting the most out of the web-based, open source, Constituent Relationship Management (CRM) software that's geared toward meeting the needs of non-profit and other civic-sector organizations. The print book comes in at over 236 pages and is competitively priced at $44.99, whilst the eBook and Kindle versions are available for $22.94

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Learn to customize Dynamics CRM 2011 using Packt’s new book and eBook.

June 2013 | CRM, Enterprise, Microsoft

Packt Publishing is pleased to announce the publication of Microsoft Dynamics CRM 2011 Cookbook, a step-by-step guide to deploying Dynamics CRM 2011 components, configuring claim-based authentication, and IFD deployment. The print book comes in at over 406 pages and is competitively priced at $59.99, whilst the eBook and Kindle versions are available for $30.59.

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Make effective use of Salesforce CRM with Packt's New Book

June 2013 | Cookbooks, CRM, Enterprise

Packt is pleased to announce the publication of Salesforce CRM Admin Cookbook, a hands-on guide packed with over 40 recipes for administrators and developers to effectively use Salesforce CRM. The print book comes in at over 266 pages and is competitively priced at $59.99, whilst the eBook and Kindle versions are available for $30.59

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Master the creation of custom scripts in Dynamics CRM 2011 using Packt's New Book and eBook

April 2013 | Cookbooks, CRM, Enterprise, Microsoft

Packt is pleased to announce the publication of Microsoft Dynamics CRM 2011 Scripting Cookbook, a practical, hands-on guide packed with over 50 recipes for system customization in Dynamics CRM 2011 through client-side scripting. This book is available now in print, eBook, Kindle, and select library formats. The print book comes in at over 306 pages and is competitively priced at $49.99, whilst the eBook and Kindle versions are available for $25.49.

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Supercharge your career and crack the MB2-866 exam using Packt's New Book and eBook

January 2013 | CRM, Microsoft

Packt brings to you Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide, a hands-on guide comprising of practical instructions and examples, along with the essential information IT professionals and developers require, to be successful in the MB2-866 exam. This book is available now in print, eBook, Kindle and select library formats. The print book comes in at over 306 pages and is competitively priced at $59. 99, whilst the e-book and Kindle versions are available for $30.59.

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Utilize the latest customization features in Microsoft Dynamics CRM 2011 using Packt’s new Book and eBook

January 2013 | CRM, Enterprise, Microsoft

Packt brings to you Microsoft Dynamics CRM 2011 Application Design, an extensive guide for both beginners and intermediate users, using which they can utilize the XRM ablities of CRM 2011 and create applications for any situation. This book is available now in print, eBook, Kindle and select library formats. The print book comes in at over 236 pages and is competitively priced at $49.99, whilst the e-book and Kindle versions are available for $25.49.

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Get equipped with the knowledge of CRM using Packt’s New Book and eBook

January 2013 | CRM, Enterprise, Oracle

Packt brings to you Oracle CRM On Demand Administration Essentials, a step-by-step tutorial for CRMOD administrators and CRM implementation specialists that will not only help implement CRM On Demand, but also enhance and maintain an existing CRM On Demand deployment. This book is available now in print, eBook, Kindle and select library formats. The print book comes in at over 304 pages and is competitively priced at $44.99, whilst the e-book and Kindle versions are available for $23.99.

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Get the most out of Packt's new Salesforce CRM: The Definitive Admin Handbook

October 2011 | CRM, Enterprise

Packt has announced the publication of Salesforce CRM: The Definitive Admin Handbook, a comprehensive, power-packed guide covering everything from setup and configuration, to the customization of Salesforce CRM. Written by Paul Goodey this book includes real-world business scenarios for Salesforce CRM.

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Develop and implement a systematic CRM plan using Packt's new book

March 2011 | CRM, Open Source

Using CiviCRM is a new book from Packt that will teach readers to build a CRM, which conforms to their needs and to integrate it with Drupal and Joomla!. Written by Brian Shaughnessy and Joseph Murray, this book will assist readers to develop an integrated online system that handles contacts, donations, event registration, bulk e-mailing, case management, and other functions such as activity tracking, grants, reporting and analytics.

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