The Manager's Guide to Employee Feedback

The Manager's Guide to Employee Feedback
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Table of Contents
Sample Chapters
  • Deliver effective feedback that solidifies your position as a confident new manager
  • Get to grips with delivering balanced, evidence based feedback to your entire team, addressing underperformance issues and dealing with misconduct
  • Splashed with humour and packed full of tips, advice and real life examples of how to become the manager of a high performing team

Book Details

Language : English
Paperback : 70 pages [ 235mm x 191mm ]
Release Date : January 2014
ISBN : 1783000007
ISBN 13 : 9781783000005
Author(s) : Glenn Devey
Topics and Technologies : All Books, Business Skills
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Glenn Devey

Glenn Devey currently works as a management consultant building on an industrial career spanning almost 30 years. After beginning his career in the Telecoms industry, he moved into the Automotive industry where he spent 17 years working in Engineering Management leading small and large teams of engineers working on complex new products. He resigned his corporate position in 2007 to work freelance as a trainer, coach, and consultant following a passion for personal and professional development. Since then, his career has taken him across both the public and private sector working to train the next generation of new managers and also working as an executive coach to experienced and senior leaders in business. Glenn holds recognized qualifications in coaching, mentoring, training, NLP, Six Sigma, and at the time of writing, is studying for an MBA. He has filed a successful patent, holds a Second Dan Black Belt in Karate, and also plays electric bass with a local Blues band. You can join Glenn and the growing Feedback community here or you can connect with Glenn personally at

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What you will learn from this book

  • Deliver professional and effective reprimands with minimal stress and anxiety
  • Utilize feedback as a method of developing your own skills as a first time manager
  • Learn to use an evidence based approach in your performance discussions
  • Sharpen your language skills to ensure a common understanding of expectations
  • Have the confidence to say what you feel without judging or demotivating your employee
  • Apply subtle psychological tactics that steer your team towards success
  • Create rapid feedback loops that engage the brain quickly while feedback is at its most effective
  • Diplomatically deliver feedback to senior leaders when the stakes are high and tension is present
  • Articulate positive and negative points without triggering a “here it comes” response
  • Balance the use of instructions and questions to engage staff in their own development journey

In Detail

Expert Business Coach and trainer Glenn Devey shares with you his inside secrets to delivering the best feedback to engage your staff in their development journey. Critical to your success as a manager is your ability to consistently raise the performance of your team members, and the best leaders let their staff know exactly how they are measuring up. This friendly, engaging guide will give you a shortcut to a management skill that is valuable and rare, but essential to make your mark as a great leader.

Let Glenn show you how to master his tried and tested feedback models, and you'll be able to deal confidently and fairly with your staff even when stakes are high. Step by step, you'll learn to deliver professional and effective reprimands with minimal stress, apply subtle psychological tactics to steer your team towards success, diplomatically deliver feedback to senior leaders, articulate your feedback to keep your team motivated, and deal with difficult feedback situations. Packed with tips, advice, real life case studies and written with humor along the way, this accessible guide will help you to fulfill your management potential.


Drawing on tried and tested methods, you’ll master feedback models through multiple approaches including a range of challenging feedback situations you’re likely to find yourself in as a new manager. Packed with tips, advice, real life case studies and written with humour along the way, you’ll soon be on your way to delivering a feedback and managing your team like a pro.

Who this book is for

If you are new to management and want to make a quick and lasting impression on your staff and employers, then “The New Manager’s Guide to Giving Feedback”is for you. Feedback is an often talked about but poorly delivered topic, and this book will give you a shortcut to a valuable and rare skill in the workplace, setting you apart from your peers. If you’re reading this because you want to develop yourself along with your staff, then the content in this book will do both, much quicker than you think!

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