JIRA 6.x Administration Cookbook

JIRA 6.x Administration Cookbook
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Table of Contents
Sample Chapters
  • Make JIRA adapt to your organization and process flow
  • Gather and display the right information from users with customized forms and layouts
  • Extend the capabilities of JIRA with add-ons, scripts, and integrations with other popular applications and cloud platforms

Book Details

Language : English
Paperback : 260 pages [ 235mm x 191mm ]
Release Date : July 2014
ISBN : 1782176861
ISBN 13 : 9781782176862
Author(s) : Patrick Li
Topics and Technologies : All Books, Enterprise Products and Platforms, Cookbooks, Enterprise

Table of Contents

Chapter 1: JIRA Server Administration
Chapter 2: Fields and Screens
Chapter 3: JIRA Workflows
Chapter 4: User Management
Chapter 5: JIRA Security
Chapter 6: E-mails and Notifications
Chapter 7: Integrating with JIRA
Chapter 8: JIRA Administration
Chapter 9: JIRA Customizations
  • Chapter 1: JIRA Server Administration
    • Introduction
    • Installing JIRA for production use
    • Upgrading JIRA with an installer
    • Upgrading JIRA manually
    • Migrating JIRA to another environment
    • Setting up the context path for JIRA
    • Setting up SSL
    • Installing SSL certificates from other applications
    • Resetting the JIRA administrator password
    • Generating test data in JIRA
    • Anonymizing JIRA exports
  • Chapter 2: Fields and Screens
    • Introduction
    • Creating a new custom field
    • Creating separate select options for different projects
    • Making a field required
    • Making the assignee field required
    • Hiding a field from view
    • Choosing a different field renderer
    • Creating a new field configuration
    • Creating a new screen
    • Removing the none option
    • Adding help tips to custom fields
    • Using JavaScript with custom fields
    • Creating custom field with custom logic
  • Chapter 3: JIRA Workflows
    • Introduction
    • Creating a new workflow
    • Adding screens to workflow transitions
    • Using common transitions
    • Using global transitions
    • Restricting the availability of workflow transitions
    • Validating user input in workflow transitions
    • Performing additional processing after a transition is executed
    • Rearranging the workflow transition bar
    • Restricting the resolution values in a transition
    • Preventing issue updates in selected statuses
    • Making a field required during workflow transition
    • Creating custom workflow transition logic
    • Sharing workflows with workflow bundles
  • Chapter 4: User Management
    • Introduction
    • Creating a new user
    • Inviting a new user to sign up
    • Enabling a public user sign up
    • Managing groups and group membership
    • Managing project roles
    • Managing default project role memberships
    • Deactivating a user
    • Integrating and importing users from LDAP
    • Integrating with LDAP for authentication only
    • Integrating with Atlassian Crowd
    • Integrating with another JIRA instance for user information
    • Enabling JIRA as a user repository
    • Setting up single sign-on with Crowd
    • Setting up a Windows domain single sign-on
  • Chapter 5: JIRA Security
    • Introduction
    • Granting access to JIRA
    • Granting JIRA System Administrator access
    • Controlling access to a project
    • Controlling access to JIRA issue operations
    • Setting up issue-level permissions
    • Restricting access to projects based on reporter permissions
    • Setting up password policies
    • Capturing electronic signatures for changes
    • Changing the duration of the remember me cookies
    • Changing the default session timeout
  • Chapter 6: E-mails and Notifications
    • Introduction
    • Setting up an outgoing mail server
    • Sending e-mails to users from JIRA
    • Sending notifications for issue updates
    • Creating custom events
    • Creating custom e-mail templates
    • Disabling outgoing notifications
    • Creating mail handlers to process incoming e-mails
    • Setting up a project-specific From address
  • Chapter 7: Integrating with JIRA
    • Introduction
    • Integrating Atlassian applications via application links
    • Integrating JIRA with Confluence
    • Integrating JIRA with other JIRA instances
    • Integrating JIRA with Bamboo for build management
    • Integrating JIRA with Stash
    • Integrating JIRA with Bitbucket and GitHub
    • Integrating JIRA with HipChat
    • Creating navigation links with other applications
    • Integrating JIRA with Google Drive
    • Using JIRA webhooks
  • Chapter 8: JIRA Administration
    • Introduction
    • Troubleshooting notifications
    • Troubleshooting permissions
    • Troubleshooting field configurations
    • Running JIRA in safe mode
    • Importing data from other issue trackers
    • Importing data from CSV
    • Checking data integrity in JIRA
    • Automating tasks in JIRA
    • Running scripts in JIRA
    • Switching user sessions in JIRA
    • Working with JIRA from the command line
    • Viewing JIRA logs online
    • Querying the JIRA database online
    • Tracking configuration changes
  • Chapter 9: JIRA Customizations
    • Introduction
    • Creating new issue types
    • Setting up different issue types for projects
    • Creating new resolutions
    • Creating new priorities
    • Adding language support for the JIRA interface
    • Using the InProduct translation
    • Translating JIRA contents
    • Cloning JIRA projects
    • Migrating JIRA configurations
    • Creating announcements in JIRA
    • Managing shared filters and dashboards in JIRA

Patrick Li

Patrick Li is the co-founder of, and a senior engineer at, AppFusions. AppFusions is one of the leading Atlassian experts specializing in integration solutions with many enterprise applications and platforms, including IBM Connections, Jive, Google Apps, Box, and SugarCRM.

Patrick has worked in the Atlassian ecosystem for over nine years, developing products and solutions for the Atlassian platform and providing expert consulting services. He has authored numerous books and video courses covering JIRA 4, 5, and 6.

He has extensive experience in designing and deploying Atlassian solutions from the ground up and customizing existing deployments for clients across various industries, such as healthcare, software engineering, financial services, and government agencies.

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Sample chapters

You can view our sample chapters and prefaces of this title on PacktLib or download sample chapters in PDF format.

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What you will learn from this book

  • Upgrade and maintain a JIRA instance
  • Design and implement custom forms to capture information with custom fields, screens, and validation rules
  • Create custom workflows with complex validation logic and business rules
  • Secure JIRA data from unauthorized access
  • Set up single sign-on for JIRA on a Windows domain
  • Make JIRA compliant with FDA Part 11 with electronic signatures
  • Integrate JIRA with other cloud platforms, such as Google Drive
  • Automate administrative tasks with scripts and command-line interfaces

In Detail

Atlassian JIRA is an enterprise issue tracker system. One of its key strengths is its ability to adapt to the needs of an organization, from the frontend user interface, to providing a platform for add-ons to extend its capabilities.

The book starts with upgrading your existing JIRA instance, and tasks you can perform on the server level to better maintain it. We then delve deeper into adapting JIRA to your organization's needs, starting with the visual elements of setting up custom forms to capture important data with custom fields and screens, and moving on to ensuring data integrity through defining field behaviors.

Furthermore, we'll gain deeper insights into JIRA's e-mail capabilities, including managing outgoing e-mail rules and processing incoming e-mails for automated issue creation. The book concludes with some tips and tricks that will help make things much easier for administrators, such as running scripts to automate tasks, easy access to logs, and tools to help troubleshooting problems.


A comprehensive guide, full of practical recipes with real-life JIRA administration challenges, solutions, and examples with illustrations from the actual application.

Who this book is for

If you are an administrator who will be customizing, supporting, and maintaining JIRA for your organization, this book is for you. Familiarity with the core concepts of JIRA is essential. For some recipes, basic understanding in HTML, CSS, and JavaScript will also be helpful.

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