IBM Lotus Sametime 8 Essentials: A User's Guide


IBM Lotus Sametime 8 Essentials: A User's Guide
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  • Collaborate securely with your colleagues and teammates both inside and outside your organization by using Sametime features such as instant messaging and online meetings
  • Make your instant messaging communication more interesting with the inclusion of graphics, images, and emoticons to convey more information in fewer words
  • Communicate with other instant messaging services and users, such as AOL Instant Messaging, Yahoo Instant Messaging, and Google Talk and know how someone's online status can help you communicate faster and more efficiently
  • Discover how the Sametime Meeting Center can maximize the productivity of teams in your organization with the use of online meetings, training session playback, seamless voice/video integration, and screen sharing
  • See how Sametime works in common, every-day, real-world situations with tips, resources, and detailed screenshots

 

Book Details

Language : English
Paperback : 284 pages [ 235mm x 191mm ]
Release Date : September 2010
ISBN : 1849680604
ISBN 13 : 9781849680608
Author(s) : Marie L. Scott, Thomas Duff
Topics and Technologies : All Books, Enterprise Products and Platforms, Beginner's Guides, Enterprise, IBM


Table of Contents

Preface
Chapter 1: At the Starting Line: Know Your Sametime Client
Chapter 2: Getting Connected: Configuring and Using Sametime for Lotus Notes
Chapter 3: Getting Connected: Configuring and Using Sametime Connect
Chapter 4: Managing Your Connections: Making the most of your Sametime Contacts
Chapter 5: Power Chatting: Making the most of Sametime Instant Messaging
Chapter 6: Spread the Word: Connecting to other Messaging Communities
Chapter 7: iNotes and Sametime—Chatting from the Web
Chapter 8: Going Mobile—Installing and Using the Sametime Mobile Client
Chapter 9: Meeting Basics—Using Sametime to Create Virtual Meeting Spaces
Chapter 10: Meeting Beyond the Conference Room— Using Additional Sametime Meeting Features
Chapter 11: Take Your Instant Messaging to the Next Level—Sametime Advanced
Chapter 12: Speak Up—Taking Advantage of Sametime Unified Telephony
Appendix A: Sametime 8.5 and 8.5.1 New Features
Appendix B: Using Sametime in Chat-Enabled Applications
Appendix C: Additional Sametime Resources
Index
  • Chapter 3: Getting Connected: Configuring and Using Sametime Connect
    • Installing Sametime Connect on Windows
    • Installing Sametime Connect on a Macintosh
    • Installing Sametime Connect on Linux
    • Setting up the connection to the Sametime server
    • Setting up user preferences
    • Installing Sametime Connect add-ons
    • Upgrading Your Sametime Connect client
    • Summary
  • Chapter 4: Managing Your Connections: Making the most of your Sametime Contacts
    • Managing your contacts
    • Contact list and "type ahead"
      • Adding contacts
      • Adding contacts from your inbox
      • Removing contacts
      • Importing and exporting contacts
      • Displaying online contacts
      • Setting preferences for contacts
    • Understanding different directory types
    • Contact nicknames
    • Managing contacts with contact groups
      • Sorting the group or contact list
      • Managing groups and contacts between different Sametime clients
    • Contact lists and business card information
    • Managing your online presence
      • Sametime status settings
      • Sametime privacy settings
      • Contact list awareness using alerts
      • Sametime automatic status changes
    • Group chatting
    • Summary
  • Chapter 5: Power Chatting: Making the most of Sametime Instant Messaging
    • Spice up your text communication
      • Rich text and text styles
      • Date stamps
      • Chat history
      • Spell-checking your chat messages
    • Uploading and displaying files, graphics, and web links
      • Sending files
      • Sending graphics
      • Sending links
      • Sending announcements
    • Explain yourself with the screen capture tool
    • Get emotional with emoticons
    • Audio/video services
      • Voice chatting
      • Video chatting
      • Telephone to telephone chatting
    • Integrating Sametime with Microsoft Office, Microsoft Outlook, and Microsoft SharePoint
    • Summary
  • Chapter 8: Going Mobile—Installing and Using the Sametime Mobile Client
    • Supported devices for Sametime Mobile
    • Packaging the Sametime Mobile client for download
    • Downloading and installing Sametime Mobile
    • Using the Sametime Mobile client
      • Logging into Sametime Mobile
      • Beginning a chat
      • Sending an announcement
      • Multiple chat conversations
      • Quick responses
    • Adjusting Sametime Mobile client preferences
      • Changing display preferences
      • Setting notification preferences
      • Setting up customized status messages
    • Managing and chatting with Sametime Mobile contacts
      • Managing your groups from Sametime Mobile
      • Chat history preferences
    • Securing Sametime Mobile
    • Getting help with Sametime Mobile
    • Summary
  • Chapter 9: Meeting Basics—Using Sametime to Create Virtual Meeting Spaces
    • What is Sametime Meeting Center?
    • Browser requirements for Sametime meetings
    • Getting started in Sametime Meeting Center
      • Security and authentication for Sametime meetings
    • Creating a new online meeting
      • Creating a meeting with the Sametime instant messaging client
    • Breakout meeting sessions
    • Chairing a meeting
    • Participating in a meeting
      • Participant list
      • Adding web pages to your meeting
      • Web Polling
      • Group chat
    • Leaving or ending a meeting
    • Need help?
    • Summary
  • Appendix C: Additional Sametime Resources
    • Sametime basics
    • Sametime client feature how-to's
    • Sametime Advanced
    • Sametime Unified Telephony
    • Sametime 8.5 information
    • Miscellaneous Sametime information
    • The "Official" Sametime song

Marie L. Scott

Marie Scott is the Director of Email Services at Virginia Commonwealth University in Richmond, Virginia. She holds a bachelor of science in biology from James Madison University and a certificate in information systems from Virginia Commonwealth University. Marie has held dual advanced certifications in Notes/Domino administration and development since version 4.0, and she is an IBM Certified Advanced Security Professional for Domino. Marie began working with Lotus Notes in 1996, and she has worked in networking, systems integration, and email systems since 1987. Her primary interest is in Domino administration in complex environments. She has managed large email migration projects including a project transitioning university students to cloud computing. Marie is a speaker at conferences featuring IBM/Lotus technologies. Marie has written for The View (Wellesley Information Services) and with Tom Duff coauthored IBM Lotus Sametime 8 Essentials: A User’s Guide (Packt Press, 2010). Marie is an IBM Champion for Collaboration Solutions: https://www.ibm.com/developerworks/mydeveloperworks/profiles/user/MarieScott. Marie’s blog can be found at: http://crashtestchix.com


Thomas Duff

Thomas Duff (also known as “Duffbert”) is a software developer focusing on Lotus collaboration technologies in Portland, Oregon. He started working with Lotus Notes in 1996 in version R3 and has written and maintained hundreds of applications in large enterprises through the years. He also holds Lotus principal development certifications starting at version 4 and going up to version 8, as well as Microsoft and Java certifications. Tom is a prolific writer, both in various industry publications and at his website, Duffbert’s Random Musings, at http://www.duffbert.com. He also is a frequent speaker at conferences and events focusing on Lotus technologies. Tom and Marie Scott coauthored IBM Lotus Sametime 8 Essentials: A User’s Guide (Packt Press, 2010). Tom is an IBM Champion for Collaboration Solutions: https://www.ibm.com/developerworks/mydeveloperworks/profiles/user/ThomasDuff

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What you will learn from this book

  • Configure Sametime preferences for the Lotus Notes client and Lotus iNotes web client to customize your Sametime experience to your way of working
  • Explore how you can better access the skills of individuals in your organization using Sametime Advanced features like skill-tap, instant polls, frequently asked question lists, and broadcast communities
  • Customize your Sametime instant messaging with emoticons, text styles, auto spell-check, graphics, attachments, and hyperlinks to help make your everyday business communication more fun and effective
  • Discover tips for adding voice and video to enhance your online chat and meeting experiences
  • Use chat histories, text styles, file uploads, and emoticons to communicate more information in less time
  • Connect to other Sametime users outside your organization and other instant messaging systems, using a single chat client to manage all your interactions
  • Create and manage online meeting rooms to bring together everyone you need for a specific meeting
  • Share information as if you were sitting next to the other person using voice and video in your chats and meeting rooms
  • Communicate wherever you happen to be using Sametime Mobile on mobile devices like Blackberries and Windows Mobile
  • Participate in ongoing group chats on a particular topic, storing the information for quick reference
  • Manage your incoming and outgoing phone calls, which saves money and gathers all your communications into a single interface
  • Learn how Sametime 8.5 and 8.5.1 will take your Sametime experience to new levels of seamless collaboration with browser-only clients for instant messaging and online meetings, along with support for new client platforms like the iPhone and iPad

 

In Detail

IBM Lotus Sametime software allows you to collaborate and communicate with others in real time. By using Sametime, you can communicate with your peers and teammates with the Sametime Connect client, embedded Sametime integration with Lotus Notes or Microsoft Outlook e-mail, or on mobile devices like a Blackberry. You will be able to connect to your colleagues via text, voice, video, or by setting up an online meeting with colleagues in several sites or countries getting the information you need to do your job and make better and faster decisions.

This user guide enables you, no matter what your skill level, to develop and increase your knowledge of Sametime and how to use each feature from start to finish. It shows how you can effectively collaborate with your colleagues and teammates both in your organization and outside your organization by using the features of Sametime. It's practical, and most of all, fun!

This book takes you from the basics of Sametime through to the most advanced features with a focus on real work-related situations along with plenty of screen prints to guide you. You'll learn everything from how to conduct a quick chat to conducting an online meeting. Or perhaps you want to learn how to take advantage of Sametime's telephony features or set up an online poll? The book starts by teaching you how to install Sametime and set up a contact list of people with whom you interact. Next, you learn how the chat feature of Sametime works, from using basic text to sharing screen-capture images. You learn how to use Sametime both within an organization and with other external instant messaging services like AOL, Yahoo, and Google. However, Sametime isn't restricted to just the Sametime client. You learn how to use Sametime from a web browser as well as from a mobile device. Meeting rooms with screen sharing, whiteboarding, audio, and video features are covered, as well as how Sametime integrates into an organization's phone system so that you can have a single place to go for all your communication and collaboration needs. Learn how Sametime advanced features like persistent chats and broadcast communities can help your project teams stay organized. And finally learn about Sametime 8.5 and 8.5.1.

Dive into Sametime and learn to use all the features of this rich collaboration software tool

Approach

As a user, you will learn, using real-world scenarios and tasks, exactly how to use all the features of Sametime. Beginning with how to install Sametime, we've included step-by-step descriptions and screen prints for each topic area in a clear easy-to-follow format. Each chapter builds on what you learn in earlier chapters and guides you into using the more advanced features of Sametime, but if you only want to develop your skills in one particular area, each chapter acts as a stand-alone module.

Who this book is for

If you want to learn how to use IBM Lotus Sametime, then this book is for you. No matter if you're new to Sametime or want to become a Sametime power user, this book contains something for you. The focus is on using Sametime as a user and does not include information about development or administration of a Sametime environment; but any user of Sametime in an organization will be able to take this book, sit down at their computer, and learn how to use each feature of Sametime from start to finish.

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