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Implementing SugarCRM'A step-by-step guide to using this powerful Open Source application in your business.'
A step-by-step guide to planning, implementing, and using SugarCRM in your business. Focused on the needs of the enterprise, this book provides solution-driven approach for both business and IT specialists to get the most from this powerful and popular Open Source application.
   

Read Chapter 2: "One Size Does Not Fit All - CRM Your Way" (PDF - 153KB)
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