Building Enterprise Ready Telephony Systems with sipXecs 4.0
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- Learn how to plan, deploy and migrate an enterprise ready communications system with sipXecs
- Discover the different options for configuring phones, users and server features to get the best result for your organization
- Secure and maintain your sipXecs system
Book DetailsLanguage : English
Paperback : 314 pages [ 235mm x 191mm ]
Release Date : July 2009
ISBN : 1847196802
ISBN 13 : 9781847196804
Author(s) : Michael W. Picher
Topics and Technologies : All Books, Enterprise Products and Platforms, Networking & Telephony, Open Source
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Table of Contents
Chapter 1: Introduction to Telephony Concepts and sipXecs
Chapter 2: System Planning and Equipment Selection
Chapter 3: Installing sipXecs
Chapter 4: Configuring Users
Chapter 5: Configuring Phones in sipXecs
Chapter 6: Connecting to the World with sipXecs
Chapter 7: Configuring sipXecs Server Features
Chapter 8: Using sipXecs—The User Perspective
Chapter 9: Configuring Advanced sipXecs Features
Chapter 10: Utilizing the sipXecs ACD Service
Chapter 11: Maintenance and Security
The focus of the book is deployment in a business setting, and the author takes you through the steps for planning and implementing the system, whether you are replacing an existing PBX or starting from scratch. You get all the information you need to get the job done.
The Packt Publishing book "Building Enterprise Ready Telephony Systems with sipXecs 4.0" by Michael Picher is now available and explains all the features and deployment scenarios for the current version of the open source IP PBX sipXecs. Thanks for the fine read, Mike.
Please let us know if you have found any errors not listed on this list by completing our errata submission form. Our editors will check them and add them to this list. Thank you.
What you will learn from this book
- Understand the complexities of an IP Telephony and Voice over IP network
- Build a clear process for migrating existing phone systems to an IP based system
- Deliver a solid foundation for any IP based phone system
- Quickly and easily get a sipXecs open source PBX running
- Deploy phones quickly and easily.
- Utilize Internet Telephony Service Providers to reduce monthly telephony bills
- Develop training materials to help successfully teach your users how to use the system
- Leverage sipXecs Automatic Call Distribution Queues to handle basic Call Center needs
- Operate and Maintain a reliable communications platform
Open source telephony systems are making big waves in the communications industry. Moving your organization from a lab environment to production system can seem like a daunting and inherently risky proposition. Building Enterprise Ready Telephony Systems with sipXecs delivers proven techniques for deploying reliable and robust communications systems.
Building Enterprise Ready Telephony Systems with sipXecs provides a guiding hand in planning, building and migrating a corporate communications system to the open source sipXecs SIP PBX platform. Following this step-by-step guide makes normally complex tasks, such as migrating your existing communication system to VOIP and deploying phones, easy. Imagine how good you'll feel when you have a complete, enterprise ready telephony system at work in your business.
Planning a communications system for any size of network can seem an overwhelmingly complicated task. Deploying a robust and reliable communications system may seem even harder. This book will start by helping you understand the nuts and bolts of a Voice over IP Telephony system. The base knowledge gained is then built upon with system design and product selection. Soon you will be able to implement, utilize and maintain a communications system with sipXecs. Many screen-shots and diagrams help to illustrate and make simple what can otherwise be a complex undertaking. It's easy to build an enterprise ready telephony system when you follow this helpful, straightforward guide.
A clear and concise approach to building a communications system for any organization with the open source sipX Enterprise Communications Server
This book was written to be a step by step approach to building a communications system for any organization. Care was taken to clearly illustrate with diagrams and screen shots all of the steps and concepts along the way.
Who this book is for
This book is written for network engineers who have been asked to deploy and maintain communications systems for their organizations.