This month Packt Open Source published the Implementing SugarCRM 5.x book.
The book is a complete guide to implementing SugarCRM including topics such as needs assessment, installing and using the software, training users, integrating with existing systems, and more covered.
The book, which is 352 pages long, provides a solution-driven approach for both business and IT specialists to get the most from this powerful and popular Open Source application.
Is this book for you?
If you are a small-medium business owner/manager with reasonable IT skills, a system implementer, or a system administrator who wants to implement SugarCRM for yourself either as a first CRM or as a replacement for existing solutions, this book is for you.
Existing SugarCRM users who want to broaden their understanding of the topic will find this book valuable too. No programming knowledge is required to use this book to implement, customize, and use SugarCRM.
This is Packt's third book on SugarCRM and Implementing SugarCRM 5.x not only helps you clarify your business goals, the book enables you to build a CRM system that supports your business needs.