Blackboard Learn Administration


Blackboard Learn Administration
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Overview
Table of Contents
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  • Learn both the simple and the complex skills to become an expert Blackboard Learn admin
  • Optimize the security and performance of Blackboard Learn and create a disaster recovery plan
  • Gain insight from an experienced Blackboard administrator using a hands-on approach

Book Details

Language : English
Paperback : 326 pages [ 235mm x 191mm ]
Release Date : May 2013
ISBN : 1849693064
ISBN 13 : 9781849693066
Author(s) : Terry Patterson
Topics and Technologies : All Books, Other, e-Learning

Table of Contents

Preface
Chapter 1: Planning a Blackboard Learn Instance
Chapter 2: Installing Blackboard Learn
Chapter 3: Setting Up and Customizing Blackboard Learn
Chapter 4: Creating Courses in Blackboard Learn
Chapter 5: Administrating Courses in Blackboard Learn
Chapter 6: Creating Users in Blackboard Learn
Chapter 7: Managing Roles and Users in Blackboard Learn
Chapter 8: Using Tools and Utilities in Blackboard Learn
Chapter 9: Security, Reporting, and Configuration in Blackboard Learn
Chapter 10: Authentication and Data Integration in Blackboard Learn
Chapter 11: Implementing Building Blocks in Blackboard Learn
Chapter 12: Logs, Troubleshooting, and Disaster Recovery in Blackboard Learn
Appendix
Index
  • Chapter 1: Planning a Blackboard Learn Instance
    • What is Blackboard Learn?
    • How does Blackboard Learn work?
    • Blackboard Learn architecture
      • One server / Two server architecture
      • Multiple server architecture
      • Blackboard instance environments
      • How do I decide what architecture to build?
    • Summary
    • Chapter 2: Installing Blackboard Learn
      • Operating systems
      • Space requirements
      • Installing the database
        • Installing an Oracle database for Blackboard Learn
        • Installing a Microsoft SQL Server database
      • Installing JDK
      • Preparing a Windows Server environment
      • Preparing a Red Hat or Solaris server for Blackboard Learn
      • Final preparations before installing
      • Installing the Blackboard Learn application
        • Upgrading our Blackboard Learn instance
      • Managing Blackboard Learn services
      • The Blackboard Learn Patch Utility tool
        • Getting Blackboard Learn Patch Utility
        • Getting Blackboard patches
        • Managing Blackboard patches with the Blackboard Learn Patch Utility tool
      • Summary
      • Chapter 3: Setting Up and Customizing Blackboard Learn
        • Branding Blackboard Learn
          • Blackboard Learn themes
          • Blackboard Learn color palettes
          • Basic branding within Blackboard Learn
          • Advanced branding of our Blackboard Learn instance
        • Customizing the Blackboard login page
        • Summary
        • Chapter 4: Creating Courses in Blackboard Learn
          • Courses in Blackboard Learn
            • Course names and course IDs
            • New shells versus recycling
          • Course settings in Blackboard
            • Default course properties
            • Course themes and icons
            • Course Tools
            • Quick Setup Guide
            • Custom images
            • Default course size limits
            • Grade Center settings
            • Course menu and structures
            • Default notification settings
            • Default grading schema
            • Creating a course catalog structure
            • Terms
          • Searching for courses in Blackboard
          • Creating single courses in Blackboard
          • Creating courses using the batch course creation tool
          • Importing content into a new course
          • Copying content into a new or existing course
          • Summary
          • Chapter 5: Administrating Courses in Blackboard Learn
            • Enrolling users into Blackboard Learn courses
              • Creating a batch enrollment file
              • Enrolling users using the Batch Enrollment process
                • Possible issues with the batch enrollment process
              • Using Quick Enroll in Blackboard Learn
            • Exporting and archiving courses in Blackboard Learn
              • Exporting a course
                • Exporting a course using the Blackboard Learn format
                • Exporting a Blackboard course into Common Cartridge format
              • Archiving a Blackboard course
              • Batch exporting and archiving courses
                • Tips for batch exporting and archiving
            • Using the Bulk Delete function in Blackboard Learn
            • Removing a course from Blackboard Learn
              • Reusing recently-deleted course IDs
            • Summary
            • Chapter 6: Creating Users in Blackboard Learn
              • User creation policy
                • Setting Up default user information in Blackboard Learn
                • Creating single users in Blackboard Learn
                • Creating multiple users in Blackboard Learn
                • Accessing users in Blackboard Learn
              • Summary
              • Chapter 7: Managing Roles and Users in Blackboard Learn
                • Roles within Blackboard Learn
                • Managing course roles in Blackboard Learn
                  • Editing a course role
                  • Creating a new course role using the Copy function
                  • Managing privileges for course roles
                • Managing system roles in Blackboard Learn
                  • Creating system roles in Blackboard Learn
                • Creating custom institutional roles in Blackboard Learn
                • Managing role privileges in Blackboard Learn
                • Developing role privilege policies in Blackboard Learn
                • Disabling user access to Blackboard Learn
                • Removing users in Blackboard Learn
                • Summary
                • Chapter 8: Using Tools and Utilities in Blackboard Learn
                  • System announcements
                    • Creating a system announcement
                    • Editing or deleting a system announcement
                  • Spell Check Dictionaries in Blackboard Learn
                    • Creating a new spell check dictionary within Blackboard Learn
                    • Adding a spell check dictionary in Blackboard Learn
                    • Managing a spell check dictionary in Blackboard Learn
                    • Language packs
                  • Notifications
                    • Setting up general notifications
                    • Managing the default notifications settings
                    • Course Messages
                    • Calendar
                    • E-mails
                    • Enterprise surveys in Blackboard Learn
                    • Goals
                    • My Blackboard Settings
                    • Math Editor Image Service
                    • Tools
                    • Chalk Titles
                  • Summary
                  • Chapter 9: Security, Reporting, and Configuration in Blackboard Learn
                    • Security in Blackboard Learn
                      • Managing SSL certificates
                      • Managing guest access
                      • Managing session fingerprints
                      • Input Validation Filter
                      • Safe HTML Filters
                      • Alternate Domain for Serving Content
                    • System information in Blackboard Learn
                      • System configuration
                      • System reporting
                        • Disk Usage
                        • Refresh Report Data
                        • Textbook Information
                    • Optimizing our Blackboard Learn environment
                      • Blackboard Tasks
                      • Optimizing web services
                        • Monitoring and optimizing Internet Information Services
                        • Monitoring and optimizing Apache
                        • Installing and configuring Apache 2.2 for Blackboard Learn
                      • Tomcat configuration and optimization
                        • Tomcat thread queuing
                    • Summary
                    • Chapter 10: Authentication and Data Integration in Blackboard Learn
                      • External authentication in Blackboard Learn
                        • Planning authentication integration
                          • LDAP
                          • Central Authentication Service
                          • Shibboleth authentication
                          • Blackboard legacy authentication framework
                          • Default
                          • In case our external authentication options aren't working
                          • External authentication provider planning
                        • Adding external authentication providers
                          • Creating an LDAP provider
                          • Creating a Shibboleth provider
                          • Creating a CAS provider
                        • Setting up external authentication-provider order
                      • Data integration with Blackboard Learn
                        • The snapshot tool in Blackboard Learn
                      • The SIS Framework
                        • Integration options
                          • Questions to ask when planning your data integration
                      • Creating data sources
                      • Building a flat file integration
                        • Creating the flat file
                        • Creating the integration within Blackboard Learn
                        • Testing our flat file
                      • Sending files to Blackboard Learn
                      • Summary
                      • Chapter 11: Implementing Building Blocks in Blackboard Learn
                        • Blackboard Learn building blocks
                          • Installing a building block
                          • Configuring and managing a building block
                          • Removing a building block
                          • Building block manager
                        • Web services in Blackboard Learn
                        • LTI Tool Providers
                        • Recommended building blocks
                        • Summary
                        • Chapter 12: Logs, Troubleshooting, and Disaster Recovery in Blackboard Learn
                          • Troubleshooting issues in Blackboard Learn
                            • Finding and searching log files
                              • Locating and accessing log files
                              • SIS Logs
                              • Authentication Logs
                              • System Logs
                              • System Tasks Status
                              • Course Cartridge Import Status
                              • Log Rotation
                            • Locating log files in Blackboard Learn
                              • Apache
                              • IIS
                              • Tomcat
                              • Blackboard application
                            • Tips for troubleshooting issues with log files
                          • Disaster recovery
                            • Understanding expectations
                            • Prioritizing Blackboard data
                            • Example Blackboard Learn disaster recovery plan
                          • Summary

                          Terry Patterson

                          Terry Patterson has over ten years of experience administrating Blackboard LMS environments at various institutions. During that time, he has held numerous leadership roles in Blackboard feedback panels and customer-led user groups. In 2009, he received a Blackboard Catalyst Award for his work in the Blackboard Community. He has given presentations at state, national, and international conferences about emerging and advanced integrations with the Blackboard application. He holds certifications as a Blackboard Trainer and a Blackboard Server Administrator. When not busy in his position as LMS Application Administrator at the University of Missouri, he works to help answer questions from other system administrators and posts the issues he faces on his Blackboard Guru blog at http://www.blackboardguru.com/.

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                          What you will learn from this book

                          • Create, install and update a Blackboard Learn instance
                          • Create and manage courses with Blackboard Learn
                          • Create and administer user accounts within Blackboard Learn
                          • Brand Blackboard Learn with your organization’s other web presences
                          • Integrate publisher building blocks and information systems within Blackboard Learn

                          In Detail

                          Blackboard Learn is web application software that allows users around the world to participate in training and educational opportunities. This software is utilized in high schools, college campuses, corporations, and government entities.

                          "Blackboard Learn Administration" navigates both novice and experienced administrators through the simple and complex parts of the E-Learning portal.

                          Readers go step-by-step with the author from planning and installing a Blackboard Learn instance to supporting and administrating a system with courses and users.

                          The book starts with how to plan, install, and brand a Blackboard Learn instance. Readers then learn about the creation and management of courses and users. You then learn about the tools and controls that administrator’s possess within Blackboard Learn. Readers also review how to improve security and performance within their system. You then dip into complex topics such as integrating Blackboard Learn with other information systems and publisher websites.

                          Administrating Blackboard Learn educates the reader on the fundamental tools and tasks for basic administration, while explaining complex options that expert administrators want to tackle.

                          Approach

                          Hands-on and step-by-step instructions on successfully administrating Blackboard Learn from an admin expert.

                          Who this book is for

                          This book is for in-house IT administrators who are responsible for maintaining the school’s IT system and making sure that it is ready for the teachers to use. Readers will need some experience with server management and installation.

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