BlackBerry Enterprise Server for Microsoft® Exchange

BlackBerry Enterprise Server for Microsoft® Exchange
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Table of Contents
Sample Chapters
  • Understand BlackBerry Enterprise Server architecture
  • Install and configure a BlackBerry Enterprise Server
  • Implement administrative policies for BlackBerry devices
  • Secure and plan for disaster recovery of your server


Book Details

Language : English
Paperback : 188 pages [ 235mm x 191mm ]
Release Date : October 2007
ISBN : 1847192467
ISBN 13 : 9781847192462
Author(s) : Dan Renfroe, Mitesh Desai
Topics and Technologies : All Books, Enterprise Products and Platforms, Enterprise, Networking & Telephony

Table of Contents

Chapter 1: Introduction to the Blackberry World
Chapter 2: BES Architecture and Implementation Planning
Chapter 3: Preparing for the BES Installation
Chapter 4: Installing BES for Microsoft Exchange
Chapter 5: Provisioning BlackBerry Users and Devices
Chapter 6: Creating and Enforcing Policies
Chapter 7: Getting the Most Out ofYour BES
Chapter 8: Security & Disaster Recovery
  • Chapter 1: Introduction to the Blackberry World
    • BES Implementation Components
      • BlackBerry Enterprise Server
      • Clients
      • Application Servers
      • Networks
    • Pushing Data Down
    • Blackberry Enterprise Solution Security
      • Encryption
      • Authentication
      • Security Policies
    • Internet Browsing and Data Access
    • Summary
  • Chapter 3: Preparing for the BES Installation
    • Enabling the Messaging Environment to Communicate with the BES
      • Create Service Account and Mailbox
      • Assigning Microsoft Exchange Permissions to the Service Account
      • Assigning Microsoft Windows Permissions to the Service Account
      • Configuring Microsoft Exchange Permissions for the Service Account
    • Enabling the Database Server to Communicate with BES
      • Configuring Microsoft SQL Server 2005
        • Assigning a Server Role to the Service Account for Windows (Trusted) Authentication
        • Assigning a Server Role to a SQL Login for SQL authentication
    • Summary
  • Chapter 5: Provisioning BlackBerry Users and Devices
    • Administrative Roles
      • Assigning Administrative Roles
        • Assigning Administrative Roles to Existing Database Users
        • Assigning Administrative Roles to New Database Users
      • Managing Administrative Roles
        • Changing Administrative Roles
        • Removing Administrative Roles
    • Provisioning Users
      • User Groups
      • Configuring Organizer Synchronization
    • Provisioning Devices
      • BlackBerry Manager Device Provisioning
      • Wireless Device Provisioning
        • Customizing Enterprise Activation Options
        • Setting Wireless Enterprise Activation Passwords
    • Summary
  • Chapter 6: Creating and Enforcing Policies
    • IT Policies
      • Creating a New IT Policy
      • Assigning an IT Policy
    • Software Deployment
      • Installing Device Software
      • Third-Party Applications
      • Sharing the Software
      • Creating and Assigning a Software Configuration
    • Summary
  • Chapter 7: Getting the Most Out ofYour BES
    • Multi-Tiered Administration
      • User and Group Template Properties
        • Redirection
        • Filters
        • Security
        • IT Policy
        • WLAN Configuration
        • PIM Sync
        • Advanced
        • Access Control
      • Server Properties
        • General
        • Messaging
        • IT Admin
        • Global Filters
        • Sync Server
        • BES Alert
        • MDS Services
      • BlackBerry Domain Properties
        • General
        • Global PIM Sync
        • Access Control
        • Push Control
        • WLAN Configuration
        • IT Policies
        • Enterprise Service Policy
        • Media Content Management
      • User Tasks
        • Account
        • Device Management
        • IT Admin
        • Service Access
        • Service Control & Customization
      • Group Tasks
        • Group Admin
        • MDS Services
      • BlackBerry Domain Tasks
        • Account
        • Service Control & Customization
    • Summary
  • Chapter 8: Security & Disaster Recovery
    • Security
      • Encryption
        • Setting the Encryption Method
        • Content Protection
        • Blackberry Encryption Keys
      • Additional Message Encryption
      • PIN-to-PIN Messages
        • Creating a Corporate Peer-to-Peer Key
      • BlackBerry Device Authorization
        • Enabling the Enterprise Service Policy
        • Allowing Users to Override the Enterprise Service Policy
    • Disaster Recovery
      • Blackberry Enterprise Server Disaster Recovery
      • Creating the Standby Instance
      • Responding to Disaster Scenarios
    • Blackberry Configuration Database Disaster Recovery
    • Summary

Dan Renfroe

Dan Renfroe has been a technology professional for over ten years, working in diverse environments such as higher education, public safety, and federal government. He has a broad range of technical experience, including systems administration and analysis, multimedia development, technical writing and quality assurance. He is currently a consultant for OST, Inc., a management consulting firm based in Washington, DC. He has authored multiple mobile and wireless technology articles for Network Computing magazine on topics ranging from mobile e-mail servers and mobile VPN applications to WLAN infrastructure and analysis tools.

Mitesh Desai

Mitesh Desai is a 29 year-old IT Consultant from London, UK. He has completed Blackberry projects for numerous clients in many different network infrastructures. He also operates an IT consultant company IT-Problems He enjoys a busy lifestyle supporting many prestigious companies in the heart of Central London, but makes time to enjoy sports and writing music. He is also at hand on IT-Problems to help budding Blackberry technicians.

Contact Mitesh Desai

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Sample chapters

You can view our sample chapters and prefaces of this title on PacktLib or download sample chapters in PDF format.

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What you will learn from this book

This book will give you the following knowledge and skills:

  • Understanding of the BlackBerry Enterprise Server architecture
  • Instruction on preparing for and installing BlackBerry Enterprise Server
  • Details on provisioning users, user groups and devices
  • An overview of the IT policies that can be enforced for users and devices
  • Directions on configuring BlackBerry device software updates and third-party application deployments
  • Background information on security and disaster planning for BlackBerry Enterprise Server

In Chapter 1, readers receive an introduction to the BlackBerry Enterprise Server, including the basic technological components and features.

Chapter 2 discusses the architecture in detail and the prerequisites for an implementation.

Chapter 3 provides a walk-through on the steps required to satisfy installation prerequisites, including Microsoft Windows and Exchange account creation and permissions.

In Chapter 4, we provide detailed instructions for installing BlackBerry Enterprise Server.

In Chapter 5, we cover the creation of administrative users, provisioning of users, and the methods of device activation, including step-by-step instructions.

Chapter 6 details the IT policy capabilities of BlackBerry Enterprise Server and describes the process for deploying third-party applications and device software updates.

In Chapter 7, readers are provided with extensive background information on the settings that can be applied at the user, group, and server level to configure and enforce specific behaviors for the BlackBerry Enterprise Server.

Chapter 8 describes the security mechanisms that protect messages, data, and devices within the BlackBerry environment and the approaches to disaster recovery and continuity of operations.

In Detail

BlackBerry Enterprise Server is a platform that extends corporate messaging and collaboration services to BlackBerry devices, supports management and administration of those devices, and also supports deployment of third-party applications on the BlackBerry device platform. BlackBerry Enterprise Server supports a variety of messaging platforms, including Microsoft Exchange, IBM Lotus Domino, and Novell GroupWise.

This book focuses on BlackBerry Enterprise Server for Microsoft Exchange, providing detailed information on planning and implementing a BlackBerry Enterprise Server deployment. The basics of installing BlackBerry Enterprise Server are familiar for most administrators, but the server is infinitely configurable and contains extended administration features. This book contains background information on these features to help you get the most out of your environment, picking up where the manufacturer’s documentation leaves off. If you are new to BlackBerry Enterprise Server, this is the perfect guide to help with your planning and deployment.

This book describes the installation, configuration, and administration of BlackBerry Enterprise Server for Microsoft Exchange, with background information on the BlackBerry architecture, security, and disaster recovery planning. Written by mobile and wireless technology experts, this book provides a straightforward approach to setting up your first BlackBerry Enterprise Server, provisioning users and devices, and implementing administrative techniques.


The book combines a clear factual information with easy-to-use step-by-step instructions. There are chapters with background information on the architecture and features of the BlackBerry Enterprise Server, and chapters with specific installation and configuration instructions. This combined approach gives you the knowledge to make the best implementation decisions for your environment.

Who this book is for

This book is written for IT professionals and network administrators who need to implement a BlackBerry Enterprise Server. The text assumes basic familiarity with Microsoft Windows Server administration, but provides detailed instructions for administrators with varying levels of experience.

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