Iloon Ellen-Wolff started working with Oracle 21 years ago, employed by several software houses in the Netherlands. Her experience goes back to Oracle Forms version 2 and Report Writer.
Almost 14 years ago, she started working for Oracle Support Services for the developer competency (Oracle Forms, Oracle Reports, SQL Developer, and Application Express), assisting customers by solving their software-related problems.
During those years, she applied the knowledge she had gained in many ways such as coaching new engineers, team leading, teaching the Application Express courses, and seminars for Oracle University.
Aside from being a very senior team member with excellent troubleshooting and customer skills, in Oracle Support, she acts as Advanced Resolution Engineer.
One of her responsibilities in Oracle Support is Global Technical Lead Application Express. She works closely with Sustaining Engineering, Product Development, and Product Management of the Application Express team.
Starting last year, she is now involved in the Oracle Cloud project. She is member of the platform as a service readiness team. Involved in testing Application Express in the Cloud and being a trainer in this area, she enjoys the challenge to prepare her engineers for the Cloud and ultimately to support Oracle customers in the very near future!
Besides that, she is a frequent speaker for different Oracle User Groups about Application Express, SQL Developer, and Oracle Public Cloud.