Table of Contents
Preface
Chapter 1: Oracle User Productivity Kit
Chapter 2: Organizing your Library
Chapter 3: Recording a Simulation
Chapter 4: Editing a Topic
Chapter 5: Building an Outline
Chapter 6: Publishing Your Content
Chapter 7: Version Management
Chapter 8: Allowing Alternatives
Chapter 9: Adding Value to Your Topics
Chapter 10: Adding Value in the Player
Chapter 11: Incorporating Sound into Your Topics
Chapter 12: Configuring UPK
Chapter 13: Localizing Your Content
Afterword
Appendix A: Installing UPK 3.5
Appendix B: Object Types
Index
- Chapter 1: Oracle User Productivity Kit
- What is UPK?
- A brief history of UPK
- Why use UPK?
- Instructor-led training
- Self-paced learning
- How does UPK work?
- Output formats
- Online delivery
- Documentation
- Output formats
- Deciding how you will use UPK
- Choosing delivery formats
- Styles and standards
- When to record
- What to record
- Summary
- What is UPK?
- Chapter 2: Organizing your Library
- Accessing the Library
- Working in the Developer screen
- Changing the screen layout
- The Properties pane
- The Broken Links pane
- The Related Documents pane
- Arranging panes on the screen
- Changing the information displayed for objects
- Working with Views
- Changing the screen layout
- Choosing a structure for your Library
- Creating folders
- Changing the Library structure
- Summary
- Chapter 3: Recording a Simulation
- How UPK captures a recording
- Automatic recording
- Capturing actions
- Problematic actions
- Planning your recording
- Setting your content defaults
- General options
- Options for Bubble Text
- Options for the Introduction/End Frames
- Options for String Input
- Our first recording
- Creating an empty Topic
- Recording an empty Topic
- Recording a Topic immediately
- The Recorder window
- The Recorder window for automatic recording
- Our sample exercise
- Setting your Recorder options
- Recording drag-and-drop activities
- Summary
- How UPK captures a recording
- Chapter 4: Editing a Topic
- Understanding the Topic Editor screen
- The Screenshot pane
- The Frame Structure pane
- The Property Editor panes
- Adjusting actions
- The Action Properties pane
- Working with mouse Actions
- Adjusting Action Areas
- Adjusting Bubble Text
- Working with keyboard Actions
- Working with string input Actions
- Adjusting the string input action area
- Adjusting the background color
- Adjusting the font
- Controlling what the user can enter
- Case sensitivity and password fields
- Changing the Bubble
- The Bubble Properties pane
- Changing the Bubble format
- Changing the Bubble pointer
- Repositioning the Bubble
- Changing the size of the Bubble
- Adding an icon to a Bubble
- Changing the Bubble Text
- Template Text versus Custom Text
- Using Custom Text
- Choosing which texts are displayed
- Formatting Bubble Text
- Tagging Custom Text for different modes
- Undo
- Adjusting your recording
- Adding missing Frames
- Inserting a No-context Frame
- Replacing screenshots
- Re-recording a Topic
- Editing screenshots
- Choosing an image editing application
- Editing a screenshot
- Deleting Frames
- Summary
- Understanding the Topic Editor screen
- Chapter 5: Building an Outline
- Outlines versus the Library
- Organizing your Topics
- Building an Outline
- Step 1: Creating an Outline
- Step 2: Inserting Outline Elements into an Outline
- Step 3: Inserting a Topic
- Step 4: Inserting Topic placeholders
- Adjusting the Outline
- Summary
- Chapter 6: Publishing Your Content
- Pre-publication checks
- Checking your spelling
- Changing your spelling options
- Updating the Glossary links
- Checking your spelling
- Testing your content
- Previewing a Topic
- Publishing your content
- Publishing content—a generic approach
- Published folder structure
- Publishing content—a generic approach
- Publishing for online use
- Creating a Player
- Publishing options
- Generated files
- Example output
- Creating an HTML Web Site
- Publishing options
- Generated files
- Example output
- Creating an LMS Package
- Publishing options
- Generated files
- Example output
- Creating Standalone Topic Files
- Publishing options
- Generated files
- Example output
- Creating a Player
- Publishing Documents
- Publishing a System Process document
- Document Properties
- Publishing options
- Generated files
- Example output
- Publishing an Instructor Manual
- Document Properties
- Publishing options
- Generated files
- Example output
- Publishing a Job Aid
- Document Properties
- Publishing options
- Generated files
- Example output
- Publishing a Test Document
- Document Properties
- Publishing options
- Generated files
- Example output
- Publishing an HP Quality Center test script
- Document Properties
- Publishing options
- Generated files
- Example output
- Publishing a Training Guide
- Document Properties
- Publishing options
- Generated files
- Example output
- Automatic publishing
- Settings files
- The command line command
- Publishing via a batch job
- Publishing a System Process document
- Integrating published content into other environments
- Integrating a Topic into a presentation
- Integrating UPK into your application
- What is context capturing, and what does it do?
- SmartMatch and SmartHelp
- Summary
- Pre-publication checks
- Chapter 7: Version Management
- Checking in a content object
- UPK Workflow
- Step 1: Selecting the content objects
- Step 2: Confirming the scope of the check-in
- Step 3: Specifying a reason for the change
- Checking out a content object
- Cancelling the check-out of a content object
- Working with document versions
- Displaying an earlier version
- Reverting to an earlier version
- Restoring a deleted document
- Exporting and importing content
- Exporting content objects
- Importing content objects
- Converting content from a previous version of UPK or OnDemand
- Summary
- Checking in a content object
- Chapter 8: Allowing Alternatives
- Adding Alternative Actions
- Automatically capturing Alternative Actions
- Alternative Paths and Branches
- Adding an Alternative Path
- Changing the end point of an Alternative Path
- Deleting an Alternative Path
- Inserting a Decision Frame
- Inserting a Branch
- Changing the order of paths
- Deleting a decision path
- Decision Frames in See It! mode
- Decision Frames in Know It? mode
- Adding an Alternative Path
- Stretching the envelope with Alternative Paths
- Looping back
- Automatically responding to user input
- Summary
- Adding Alternative Actions
- Chapter 9: Adding Value to Your Topics
- Providing context through the use of Custom Text
- The Start Frame
- Introduction Text: Version differences
- Action Frames
- The End Frame
- Explanation Frames
- Copying and Pasting Frames
- The Start Frame
- Putting Web Pages to good use
- Using Web Pages in the Concept pane
- Using images in Web Pages
- Creating independent Web Pages
- Using Web Pages in Topics
- Linking via a hyperlink
- Linking via an icon
- Linking files through the use of Packages
- Creating a Package
- Adding files to a Package
- Linking a Package into a content object
- Linking to a URL
- Using a Glossary
- Creating a glossary
- Assigning a Glossary to content objects
- Regenerating the Glossary links
- Updating Glossary links after updating the Glossary itself
- Manually regenerating the Glossary links
- Generating a stand-alone Glossary
- Summary
- Providing context through the use of Custom Text
- Chapter 10: Adding Value in the Player
- Working with roles
- Defining your roles
- Assigning roles to Topics
- Selecting roles in the Player
- Remembering a trainee's selection
- Publishing for a role
- Thinking beyond roles
- Jump-in Points
- Defining jump-in points
- Selecting jump-in points in the Player
- Facilitating effective searches
- Using Keywords
- Assigning Keywords to a Topic
- Using Keywords
- Allowing trainees to change their Player options
- Providing training on the Player
- What to explain
- How to train on the Player
- Providing training on the Player
- Summary
- Working with roles
- Chapter 11: Incorporating Sound into Your Topics
- Displaying sound properties for a Frame
- Setting up your sound options
- Recording sound files for Template Text
- Locating the sound files in the Library
- Recording custom text sound files
- Importing and exporting sound files
- Exporting sound files
- Importing sound files
- Deleting sound files
- Publishing sound
- Sound in the Player
- Summary
- Chapter 12: Configuring UPK
- Configuring Template Text
- Understanding the template file
- The file header
- The <Styles> section
- The <Events> section
- The <Classes> section
- The <Defaults> section
- The <Template> sections
- The <Keynames> section
- The <ShiftKeyPrefix> section
- The <Instructions> section
- Understanding the template file
- Creating a custom template
- Taking a copy of an existing template
- Editing a custom template
- Customizing the Template Text
- Customizing the Template Text the "easy" way
- Using your custom template
- Using a custom template as the default template
- Assigning a custom template to existing Topics
- Defining a new object type
- Customizing deployment packages
- Understanding where the deployment formats are defined
- Creating your own deployment category
- Customizing the logo
- Customizing an output style
- Removing the ability to skip in Try It! mode
- Customizing document formats
- Copying an existing document format
- Customizing the UPK settings
- Changing a document's contents
- Summary
- Configuring Template Text
- Chapter 13: Localizing Your Content
- Foreign-language templates
- Supported languages
- Foreign-language template format
- Providing existing content in a foreign language
- Taking a copy of the existing content
- Using a foreign-language template
- Using a foreign-language Deployment Package
- Translating Custom Text
- Exporting content for translation
- Translating via XLIFF
- Importing a translated file
- Replacing screenshots with localized versions
- Re-recording the sound files
- Summary
- Foreign-language templates
- Appendix A: Installing UPK 3.5
- Installing the UPK developer environment
- Accessing UPK for the first time
- Accessing a stand-alone installation
- Logging onto a UPK client
- Installing the Topic Player
- Summary
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