Installing Data Protection Manager 2010

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by Steve Buchanan | June 2011 | Enterprise Articles Microsoft

Microsoft Data Protection Manager (DPM) 2010 is a backup and recovery solution which provides continuous data protection for Windows application and file servers to seamlessly integrated disk, tape, and cloud.

The DPM installation as well as the upgrade process is pretty straightforward. The areas where the DPM installation can get tricky are prerequisites, hardware and software requirements, as well as making sure your operating system is properly updated and patched. All of these things need to be met or completed before you can start the DPM installation.

In this article by Steve Buchanan, author of Microsoft Data Protection Manager 2010, we shall cover the following topics:

  • Installing DPM
  • Installing Single Instance Store (SIS)
  • Installing DPM (on a local or remote SQL instance)
  • Migrating from DPM 2007 to DPM 2010

 

Microsoft Data Protection Manager 2010

Microsoft Data Protection Manager 2010

A practical step-by-step guide to planning deployment, installation, configuration, and troubleshooting of Data Protection Manager 2010

        Read more about this book      

(For more resources on Microsoft, see here.)

With the DPM upgrade you will face some of the same issues as with the installation such as what are the prerequisites? is your operating system patched? and is DPM 2007 fully patched and ready for the upgrade? This article will walk you through each step of the DPM installation process during the first half and the DPM 2007 to DPM 2010 upgrade in the second half. After reading this article you should know what to look for when working through the prerequisites and requirements. The goal is to ensure that your install or upgrade goes smoothly.

Prerequisites

In this section we will jump right into the prerequisites for DPM and how to install them as well as the two different ways to install DPM. We will also go through the DPM 2007 to DPM 2010 upgrade process.

We will first visit the hardware and software requirements, and a pre-install that is needed before you are able to actually install DPM 2010.

Hardware requirements

DPM 2010 requires a processor of 1 GHz (dual-core or faster), 4 GB of RAM or higher, the page file should be set to 1.5 or 2 times the amount of RAM on the computer. The DPM disk space requirements are as follows:

  • DPM installation location needs 3 GB free
  • Database file drive needs 900 MB free
  • System drive needs 1 GB free
  • Disk space for protected data should be 2.5 to 3 times the size of the protected data

DPM also needs to be on a dedicated, single purpose computer.

Software requirements

DPM has requirements of both the operating system as well as software that needs to be on the server before DPM can be installed. Let's take a look at what these requirements are.

Operating system

DPM 2007 can be installed on both a 32-bit and an x64-bit operating systems. However, DPM 2010 is only supported on an x64-bit operating systems. DPM can be installed on a Windows Server 2008 and Windows Server 2008 R2. It is recommended that you install DPM 2010 on Windows Server 2008 R2.

DPM can be deployed in a Windows Server 2008, Windows Server 2008 R2, or Windows Server 2003 Active Directory domain. Be sure to launch the Windows update and completely patch the server before you start the DPM installation, no matter what operating system you decide to use. If you end up using Windows 2008 Server for your DPM deployment you will need to install some hotfixes before you start the DPM installation. The hotfixes are as follows:

  • FIX: You are prompted to format the volume when a formatted volume is mounted on a NTFS folder that is located on a computer that is running Windows Server 2008 or Windows Vista (KB971254).
  • Dynamic disks are marked as "Invalid" on a computer that is running Windows Server 2008 or Windows Vista. When you bring the disks online, take the disks offline, or restart the computer if Data Protection Manager is installed (KB962975).
  • An application or service that uses a file system filter driver may experience function failure on a computer that is running Windows Vista, Windows Server 2003, or Windows Server 2008 (KB975759).

Software

By default, DPM will install any software prerequisites automatically if it is not enabled or installed. Sometimes these software prerequisites might fail during the DPM setup. If they do, you can install these manually.

Visit the Microsoft TechNet site for detailed information on installing the software prerequisites.

The following is a list of the software that DPM requires before it can be installed:

  • Microsoft .NET Framework 3.5 with Service Pack 1 (SP1)
  • Microsoft Visual C++ 2008 Redistributable
  • Windows PowerShell 2.0
  • Windows Installer 4.5 or later versions
  • Windows Single Instance Store (SIS)
  • Microsoft Application Error Reporting

NOTE: It is recommended that you manually install Single Instance Store on your server before you even begin the DPM 2010 installation. We shall see a step by step installation along with a detailed explanation of Single Instance Store.

User privilege requirement

The server that you plan to install DPM on must be joined to a domain before you install the DPM software. In order to join the server to the domain you need to have at least domain administrative privileges. You also need to have administrative privileges on the local server to install the DPM software.

Restrictions

DPM has to be installed on a dedicated server. It is best to make sure that DPM is the only server role running on the server you use for it. You will run into issues if you try to install DPM on a server with other roles on it. The following are the restrictions you need to pay attention to when installing DPM:

  • DPM should not be installed on a domain controller (not recommended)
  • DPM cannot be installed on an Exchange server
  • DPM cannot be installed on a server with System Center Operations Manager installed on it
  • The server you install on cannot be a node in a cluster

There is one exception—you can install DPM on a domain controller and make it work but this is not supported by Microsoft.

Single Instance Store

Before you install DPM on your server, it is important to install a technology called Single Instance Store (SIS). SIS will ensure you get the maximum performance out of your disk space and reduce bandwidth needs on DPM.

SIS is a technology that keeps the overhead of handling duplicate files low. This is often referred to as de-duplication. SIS is used to eliminate data duplication by storing only one copy of files on backup storage media. SIS is used in storage, mail, and backup solutions such as DPM. SIS helps to lower the costs of bandwidth when copying data across a network as well as needed storage space.

Microsoft has used a single installation store in Exchange since version 4.0. SIS searches a hard disk and identifies duplicate files. SIS then saves only one copy of the files to a central location such as a DPM storage pool. SIS will then replace other copies of the files with pointers that direct you to the copy of the files the SIS repository already has stored.

Installing Single Instance Store (SIS)

The following procedure walks you through the steps required to install SIS:

  1. Click on Start and then click on Run.
  2. In the Run dialog box, type CMD.exe and press OK:

    Installing Data Protection Manager 2010

  3. At the command prompt type the following:

    start /wait ocsetup.exe SIS-Limited /quiet /norestart

    And then press Enter.

    (Move the mouse over the image to enlarge it.)

  4. Restart the server.
  5. To ensure the installation of SIS went okay, check for the existence of the SIS registry key.
  6. Click on Start, then click Run.
  7. In the Run dialog box, type regedit and press OK.
  8. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ SIS:

    Installing Data Protection Manager 2010

If the SIS key is shown (as in the screenshot) in the registry it would mean that Single Instance Store (SIS) is installed properly and you can be sure to get the maximum performance out of your disk space on the DPM server.

Microsoft Data Protection Manager 2010 A practical step-by-step guide to planning deployment, installation, configuration, and troubleshooting of Microsoft Data Protection Manager 2010 with this book and eBook
Published: May 2011
eBook Price: $35.99
Book Price: $59.99
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Select your format and quantity:
        Read more about this book      

(For more resources on Microsoft, see here.)

Installing DPM

Now we move on to the actual installation of DPM. This section is divided into two parts:

  • Installing DPM on a local SQL instance
  • Installing DPM on a remote SQL instance

Installing DPM using a local instance of SQL Server 2008

To begin your installation of DPM using a local instance of SQL Server 2008, you will need to complete the following steps:

  1. Launch the DPM 2010 installer from the disk and select the Review System Requirements option.

    Installing Data Protection Manager 2010

  2. This will bring you to a TechNet site where you can learn more about DPMs requirements.

    NOTE: You do not need to install DPM Management Shell because it will be installed with DPM.

  3. Close the web browser when you are finished.
  4. Go back to the splash launch screen. Click on Install Data Protection Manager this time.
  5. On the next screen accept the licensing terms.
  6. A window will pop up and copy the temporary setup files for the DPM installation.
  7. Click on Next on the Data Protection Manager Setup Wizard Welcome screen.

    (Move the mouse over the image to enlarge it.)

  8. This next screen runs the prerequisite check on the server you are attempting to install DPM on. If there are any issues with this server the Prerequisite check will let you know and you will need to fix them before the installation will allow you to continue. After you have fixed the issues that arose, you will need to click on Check Again before the installation will let you click on Next.

    NOTE: The DPM installation stops the Removable Storage service, before it will continue installing DPM 2010.

    Click on Next to continue with the installation.

    (Move the mouse over the image to enlarge it.)

  9. On the Product registration screen, enter your username, company name, product key, and the number of licenses that you have purchased. Then click on Next.
  10. The Installation settings screen lists your installation directories as well as the type of SQL instance and gives you the option to choose a local dedicated SQL instance or a remote SQL instance as well as your DPM installation path. Once you have confirmed your installation settings click on Next.

    (Move the mouse over the image to enlarge it.)

  11. On the Security settings screen, input a password. When you install a local SQL instance, DPM creates a local account that is used for the SQL Server and SQL Agent services.

    (Move the mouse over the image to enlarge it.)

  12. Click on Next, then on the Microsoft Update Opt-In screen choose Use Microsoft Update when I check for updates and click Next:

    (Move the mouse over the image to enlarge it.)

  13. On the next screen choose one of the two options and click Next.
  14. Review your installation settings and click Install.
  15. The next screen gives you the status of the SQL installation and the DPM installation as it progresses along.
  16. Once the installation is complete click on Close.

That's it; Data Protection Manager 2010 is installed. Below you will see how to install DPM using a remote SQL instance.

Installing DPM using a remote instance of SQL Server 2008

Before you begin your installation of DPM on a remote SQL instance, there are a few tasks you need to ensure are complete on your remote SQL Server first. These tasks are:

  • Before you install DPM, you must install a new, dedicated instance of SQL Server 2008 SP1
  • When you install the SQL Server, keep the default failure audit settings, enable password policy checking, and assign a strong password to the SA account
  • Install SQL Database engine and SQL Reporting Services components only
  • Make sure the remote SQL 2008 server has SP1 installed. This must also be Standard or Enterprise Edition
  • Make sure the account that you log onto the DPM server with is a domain user and that this account is a member of the local administrators group on the server that the remote SQL instance is on and the SQL Server sysadmin fixed server role on the computer running the remote instance of SQL Server
  • On the remote SQL Server, enable the Named Pipes protocol for the instance that you are going to install the DPM database on
  • In order for DPM to access the SQL Server through its firewall, configure an incoming exception for sqlservr.exe for the instance that you are going to place the DPM database on to allow port 80 on TCP protocol

    NOTE: If you are installing SQL Server on Windows Server 2008 R2, a compatibility warning might appear. Select Run program, and then proceed with the SQL Server 2008 installation. For more information see the following page.

By completing the above tasks your remote SQL Server should be prepared for your DPM database. Now let's get to the installation:

  1. Launch the DPM 2010 installer.

    NOTE: You do not need to install the DPM Management Shell because it will be installed with DPM.

  2. Click on Install Data Protection Manager.

    Installing Data Protection Manager 2010

  3. On the next screen accept the licensing terms.
  4. A window will pop up and copy the temporary setup files for the DPM installation.
  5. Click on Next on the Welcome screen.
  6. This next screen runs the Prerequisite check on the server you are attempting to install DPM on. If there are any issues with this server the Prerequisite check will let you know and you will need to fix them before the installation will allow you to continue. After you have fixed the issues that came up you will need to click Check Again before the installation will let you click on Next.

    NOTE: The DPM installation stops the Removable Storage service, before it continues with installing DPM 2010.

  7. Click Next to continue with the installation.
  8. On the Product registration screen, enter your username, company name, product key, and the number of licenses that you have purchased then click Next:

    (Move the mouse over the image to enlarge it.)

  9. The Installation settings screen lists your installation directories as well as the type of SQL instance and gives you the option to choose a local dedicated SQL instance or a remote SQL instance as well as your DPM installation path.

    NOTE:This time you need to select an existing instance. You will notice on the left-hand side it does not list the SQL Settings. When you click Next you will need to enter the settings for the remote SQL instance.

  10. Once you have confirmed your installation settings click on Next.

    (Move the mouse over the image to enlarge it.)

  11. Fill in your existing SQL instance along with credentials in the SQL Settings screen and click on Next.

    (Move the mouse over the image to enlarge it.)

  12. Enter a password for DPM in the Security settings and click on Next.
  13. Then on the Microsoft Update Opt-In screen, choose Use Microsoft Update when I check for updates and click on Next.
  14. On the next screen, choose one of the two options and click on Next.

    (Move the mouse over the image to enlarge it.)

  15. Review your installation settings and click on Install.

    (Move the mouse over the image to enlarge it.)

  16. The next screen gives you the status of the SQL installation and the DPM installation as it progresses along.
  17. On the next screen click on Close:

    (Move the mouse over the image to enlarge it.)

Data Protection Manager 2010 is now installed.

Microsoft Data Protection Manager 2010 A practical step-by-step guide to planning deployment, installation, configuration, and troubleshooting of Microsoft Data Protection Manager 2010 with this book and eBook
Published: May 2011
eBook Price: $35.99
Book Price: $59.99
See more
Select your format and quantity:
        Read more about this book      

(For more resources on Microsoft, see here.)

Migrating from DPM 2007 to DPM 2010

Microsoft has released an upgrade adviser tool for upgrading from DPM 2007 to DPM 2010. You will need to run this to see if your current DPM 2007 is ready for the upgrade. This is a tool that asks you a series of questions and it will give you the recommended steps to take in order to upgrade your DPM from 2007 to 2010. This tool is an excel file and can be downloaded at the following page:

Here are what the questions are and what the tool looks like:

Installing Data Protection Manager 2010

Here are the steps that the tool recommends after answering the series of questions:

  1. Upgrade to DPM 2007 SP1 (mandatory) and install the latest rollup package (optional).
  2. Close the DPM administrator console and DPM Management Shell if opened.
  3. Launch the DPM 2010 RTM retail setup and proceed by clicking on Install DPM.
  4. Complete the installation wizard and restart the computer to complete the upgrade.
  5. Upgrade agents on production servers.

    NOTE: If rollup KB976542 (version 2.0.8861.0) or the latter is installed, you can upgrade the agent from the DPM Administrator Console. If this rollup is not installed, you should upgrade the agents manually by running the DPMAgentInstaller.

  6. Run a consistency check for all the protected datasources.
  7. Uninstall DPM 2007 SQL instance (optional) if there are no issues after the upgrade. However, if you're looking to downgrade then DPM 2007 DPMDB is required.

Depending on the state of your current DPM and the server it is installed on you may need to do some pre-work. You need to make sure your server, DPM, and SQL are fully patched and up-to-date before you can upgrade. You will need to check the following requirements and recommendations on your current DPM 2007 server before you can run the upgrade:

  1. You need to make sure your DPM 2007 server is service pack 1.
  2. To check your DPM service pack level, open the DPM administrator console and click on the icon in the upper-right hand corner, as shown:

    (Move the mouse over the image to enlarge it.)

  3. On the DPM 2007 information page, check the version number is the same as in the following image. If this version number is 2.0.5820.0 or higher then service pack 1 is installed.

    Installing Data Protection Manager 2010

  4. Install all of the latest hotfixes for DPM 2007 SP1. To get the latest updates and hotfixes for DPM go here.
  5. Make sure your DPM 2007 server is installed on Windows Server 2008 or Windows Server 2008 R2, either needs to be 64 bit.
  6. Make sure the disk on which DPM 2007 is installed and you plan to run the upgrade on has a minimum of 3 GB of free space.
  7. It is highly recommended that you back up your current DPM database (DPMDB) on external media.
  8. If you are using a local dedicated SQL instance, don't worry, the DPM upgrade process will install SQL 2008 and place the new database here. If you are using a remote SQL instance on SQL 2005 it is recommended that you do a fresh install of SQL 2008. This can be SQL Standard or Enterprise editions. You will then point the DPM 2010 upgrade installation to this remote SQL instance.

The upgrade process

Now, let's get into the upgrade process itself. This will be a step by step guide to completing the installation. The upgrade installation is somewhat similar to the DPM 2010 installation. You will need to complete the following steps:

  1. Launch the DPM 2010 installer.
  2. Click on Install Data Protection Manager:

    Installing Data Protection Manager 2010

  3. Accept the licensing terms and click OK. DPM will copy the setup files just like the regular installation does:

    Installing Data Protection Manager 2010

  4. The Welcome screen reminds you that all protection jobs need to be stopped during the upgrade process. You also need to update the DPM agents right after the upgrade on your protected servers.

    (Move the mouse over the image to enlarge it.)

  5. Click on Next to go to the next screen.
  6. The installation then checks all the prerequisites.

    (Move the mouse over the image to enlarge it.)

  7. Take care of any issues that the installation finds then click Check Again. Once everything is okay click on Next.
  8. The next screen is the DPM installation path and choice of SQL instance. You can chose a local dedicated or a remote SQL instance. Make your selections and click on Next.

    (Move the mouse over the image to enlarge it.)

  9. If you selected a local SQL instance then fill in a password and click Next. If you chose remote SQL instances then input your SQL Server settings and click on Next. If you need instructions on this please refer to Installing DPM using a remote instance of SQL Server 2008 seen earlier.

    (Move the mouse over the image to enlarge it.)

  10. Choose to use Microsoft updates and click Next. Select whether you want to send Microsoft feedback or not and click the Upgrade button to start the DPM upgrade.

    Installing Data Protection Manager 2010

  11. If you see the following screen with all check marks, it means that the upgrade went smooth. Click on Close to complete it.

    (Move the mouse over the image to enlarge it.)

  12. A window will pop up reminding you to reboot your server and to update the DPM agents on all of your protected servers:

    Installing Data Protection Manager 2010

  13. You will now see DPM 2007 and DPM 2010 icons on your desktop:

    Installing Data Protection Manager 2010

  14. Once you reboot, DPM 2007 will be completely removed.

The post-upgrade process

After successfully upgrading to DPM 2010, there are some tasks you need to complete to get the rest of your servers functioning properly with DPM 2010. These tasks are:

  • Upgrade all of the protection agents on protected servers. Upgrading the agents will not require a restart of the protected computer.
  • Once you upgrade the DPM server and the agents on the protected computers, all of your protected data will go into an inconsistent state. You will need to perform a consistency check on all of the protected data after the agents have been upgraded.

Upgrading a protection agent

The following are the steps to perform an agent upgrade by running the DPMAgentInstaller.exe:

  • In the root directory on your DPM 2010 disc, locate the agent's folder, and then copy these two files: DPMAgentInstaller_x64.exe and DPMAgentInstaller_x86.exe to a share on your network or an external drive.
  • Now log on to your protected servers and either put in your external drive or navigate to your network share where you put the DPM agent installation files in. Now run the appropriate DPMAgentInstaller.exe file. You will either have a 32-bit or a 64-bit server.

Summary

In this article, we first looked into the prerequisites for installing DPM 2010; what is needed before you can install DPM 2010 and the aspects that need be checked and taken care of pre-install. This can be done using a local or remote SQL instance. We then moved on to migrating from DPM 2007 to DPM 2010 using the Upgrade Adviser tool.

Just like any other server role there is specific administration and routine maintenance that needs to be done to keep DPM up and running.


Further resources related to this subject:


About the Author :


Steve Buchanan

Steve Buchanan is an information technology professional with over 11 years of experience in systems administration of server and desktop environments. For many years Steve has worked with backup solutions and disaster recovery. Steve has an Associate of Arts degree as a Network Support Specialist and a Bachelor of Science degree in Information Technology. Steve holds the following certifications: A +, Linux +, MCSA, MCTS: (Hyper-V, SharePoint 2007, Exchange 2007, Vista).
Steve currently is an IT Manager. Steve enjoys sharing his adventures and ideas about system administration through his blog at http://www.buchatech.com. Steve is happily married and is a proud father of three boys.

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