FreePBX 2.5 Powerful Telephony Solutions Table Of Contents

Table of Contents

Preface
Chapter 1: Installing FreePBX
Chapter 2: Module Maintenance
Chapter 3: Devices and Extensions
Chapter 4: Trunks
Chapter 5: Basic Call Targets
Chapter 6: Advanced Call Targets
Chapter 7: Call Routing
Chapter 8: Recording Calls
Chapter 9: Personalizing Your PBX
Chapter 10: System Protection, Backup and Restoration
Chapter 11: Security and Access Control
Appendix A: FreePBX Modules
Appendix B: Feature Codes
Appendix C: Voicemail.conf Options
Appendix D: Common Trunk Configurations
Index

• Preface

• Chapter 1: Installing FreePBX
  • Installing FreePBX on CentOS 5.2
    • Prerequisite packages
    • Setting up the database
    • Setting up file permissions
    • FreePBX base installation
  • Installing FreePBX on Ubuntu Server 8.10
    • Prerequisite packages
    • Setting up the database
    • Setting up file permissions
    • FreePBX base installation
  • Summary

• Chapter 2: Module Maintenance
  • Updating modules from the online repository
  • Installing new modules from the online repository
  • Installing and updating modules from a file
  • Summary

• Chapter 3: Devices and Extensions
  • Operational modes for extensions
    • Endpoint types
      • SIP endpoints
      • IAX2 endpoints
      • Zap (DAHDI) endpoints
      • Custom endpoints
    • Common fields
      • Common general Extension/user fields
      • Common endpoint fields
      • Common SIP/IAX2 fields
      • Common Zap fields
      • Common custom fields
    • Setting up a new extension in Extensions mode
      • Configuring FreePBX for Extensions mode
      • Configuring extensions
    • Setting up a new extension in DeviceAndUser mode
      • Configuring FreePBX for DeviceAndUser mode
      • Configuring users
      • Configuring devices
    • Voicemail setup
      • Voicemail delivery options
      • Managing voicemail messages
      • Directory listing
  • Summary

• Chapter 4: Trunks
  • Trunk types
  • Setting up a new trunk
    • Common trunk setup fields
    • Zap trunks
    • IAX2 and SIP trunks
    • ENUM trunks
    • DUNDi trunks
    • Custom trunks
  • Checking trunk status
    • Checking trunk status using the Asterisk CLI
    • Monitoring trunk status with FreePBX failure scripts
  • Summary

• Chapter 5: Basic Call Targets
  • Terminate Call
  • Extension and Voicemail
  • Ring Groups
  • Conferences
  • Day Night Mode
  • Phonebook Directory
  • Summary

• Chapter 6: Advanced Call Targets
  • Queue
    • Queue Priorities
    • Queues
      • Add Queue
      • Queue Options
      • Caller Position Announcements
      • Periodic Announcements
  • Time conditions
    • Time Groups
    • Time Conditions
  • IVR (Digital Receptionist)
  • Summary

• Chapter 7: Call Routing
  • Inbound routing
    • Inbound routing priorities
  • Follow Me and the VmX Locater
    • Default Follow Me
    • VmX Locater
  • Outbound routing and Least Cost Routing
  • Summary

• Chapter 8: Recording Calls
  • Recording formats
    • Transcoding during recording
  • General call recording options
  • Recording calls
    • Recording calls to extensions
    • Recording calls to queues
    • Recording calls to conferences
  • Maintaining call recordings
    • Using cron
  • Summary

• Chapter 9: Personalizing Your PBX
  • Custom Music on Hold
    • Using audio files for Music on Hold
    • Using audio streams for Music on Hold
  • Custom voice prompts
    • Recording custom voice prompts
    • Merging existing voice prompts
  • Directory search options
  • Customizing feature codes
  • Callback
  • Direct Inward System Access (DISA)
  • CallerID Lookup Sources
    • HTTP source type
    • MySQL source type
  • PIN Sets
  • Misc applications
  • Misc Destinations
  • Summary

• Chapter 10: System Protection, Backup and Restoration
  • System protection
    • Uninterruptible power supplies
    • Redundant components
    • Redundant servers
    • Surge protection
  • Backups
    • Taking a backup
  • Maintaining and protecting backups
    • Maintaining backups
    • Protecting backups
  • Restoration
  • Summary

• Chapter 11: Security and Access Control
  • System packages
    • Updating Ubuntu Server
    • Updating CentOS
  • Maintaining Asterisk versions
  • Securing MySQL
    • MySQL passwords
    • Remove history
    • Disabling remote access to MySQL
  • Remote access and lock down
    • Changing ports
    • Using iptables to restrict access
    • VPN or SSH tunnels
      • SSH tunneling under Linux
      • SSH tunneling under Windows
  • Administrator accounts in FreePBX
    • Enabling administrator account authentication
    • Managing administrator accounts and permissions
  • Summary

• Appendix A: FreePBX Modules
  • Basic
  • CID and number management
  • Games
  • Inbound call control
  • Internal options and configuration
  • Support
  • System administration
    • Third-party add-on

• Appendix B: Feature Codes
  • Blacklist
  • Call Forward
  • Call Waiting
  • Core
  • Day Night Mode
  • Dictation
  • Do-Not-Disturb (DND)
  • Follow Me
  • Info Services
  • Paging and Intercom
  • Phonebook Directory
  • Recordings
  • Speed Dial Functions
  • Voicemail

• Appendix C: Voicemail.conf Options

• Appendix D: Common Trunk Configurations
  • FreePBX SIP by Bandwidth.com
  • Unlimitel (SIP)
  • Unlimitel (IAX2)
  • SIPGate
  • Teliax (SIP)
  • Teliax (IAX2)
  • BroadVoice
  • Gizmo5
  • SIP Broker
  • Via Talk

• Index