BlackBerry Enterprise Server for Microsoft® Exchange Table of Contents

Table of Contents

• Preface

• Chapter 1: Introduction to the Blackberry World
• BES Implementation Components
• BlackBerry Enterprise Server
• Clients
• Application Servers
• Networks
• Pushing Data Down
• Blackberry Enterprise Solution Security
• Encryption
• Authentication
• Security Policies
• Internet Browsing and Data Access
• Summary

• Chapter 2: BES Architecture and Implementation Planning
• BlackBerry Enterprise Server Components
• BlackBerry Enterprise Server Requirements and Prerequisites
• BlackBerry Enterprise Server Network Requirements
• BlackBerry Enterprise Server Database Requirements
• Summary

• Chapter 3: Preparing for the BES Installation
• Enabling the Messaging Environment to Communicate with the BES
• Create Service Account and Mailbox
• Assigning Microsoft Exchange Permissions to the Service Account
• Assigning Microsoft Windows Permissions to the Service Account
• Configuring Microsoft Exchange Permissions for the Service Account
• Enabling the Database Server to Communicate with BES
• Configuring Microsoft SQL Server 2005
• Assigning a Server Role to the Service Account for Windows (Trusted) Authentication
• Assigning a Server Role to a SQL Login for SQL authentication
• Summary

• Chapter 4: Installing BES for Microsoft Exchange
• The Installation Process
• Summary

• Chapter 5: Provisioning BlackBerry Users and Devices
• Administrative Roles
• Assigning Administrative Roles
• Assigning Administrative Roles to Existing Database Users
• Assigning Administrative Roles to New Database Users
• Managing Administrative Roles
• Changing Administrative Roles
• Removing Administrative Roles
• Provisioning Users
• User Groups
• Configuring Organizer Synchronization
• Provisioning Devices
• BlackBerry Manager Device Provisioning
• Wireless Device Provisioning
• Customizing Enterprise Activation Options
• Setting Wireless Enterprise Activation Passwords
• Summary

• Chapter 6: Creating and Enforcing Policies
• IT Policies
• Creating a New IT Policy
• Assigning an IT Policy
• Software Deployment
• Installing Device Software
• Third-Party Applications
• Sharing the Software
• Creating and Assigning a Software Configuration
• Summary

• Chapter 7: Getting the Most Out ofYour BES
• Multi-Tiered Administration
• User and Group Template Properties
• Redirection
• Filters
• Security
• IT Policy
• WLAN Configuration
• PIM Sync
• Advanced
• Access Control
• Server Properties
• General
• Messaging
• IT Admin
• Global Filters
• Sync Server
• BES Alert
• MDS Services
• BlackBerry Domain Properties
• General
• Global PIM Sync
• Access Control
• Push Control
• WLAN Configuration
• IT Policies
• Enterprise Service Policy
• Media Content Management
• User Tasks
• Account
• Device Management
• IT Admin
• Service Access
• Service Control & Customization
• Group Tasks
• Group Admin
• MDS Services
• BlackBerry Domain Tasks
• Account
• Service Control & Customization
• Summary

• Chapter 8: Security & Disaster Recovery
• Security
• Encryption
• Setting the Encryption Method
• Content Protection
• Blackberry Encryption Keys
• Additional Message Encryption
• PIN-to-PIN Messages
• Creating a Corporate Peer-to-Peer Key
• BlackBerry Device Authorization
• Enabling the Enterprise Service Policy
• Allowing Users to Override the Enterprise Service Policy
• Disaster Recovery
• Blackberry Enterprise Server Disaster Recovery
• Creating the Standby Instance
• Responding to Disaster Scenarios
• Blackberry Configuration Database Disaster Recovery
• Summary

• Index