BlackBerry Enterprise Server for Microsoft® Exchange Table of Contents

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Table of Contents

Preface
Chapter 1: Introduction to the Blackberry World
Chapter 2: BES Architecture and Implementation Planning
Chapter 3: Preparing for the BES Installation
Chapter 4: Installing BES for Microsoft Exchange
Chapter 5: Provisioning BlackBerry Users and Devices
Chapter 6: Creating and Enforcing Policies
Chapter 7: Getting the Most Out ofYour BES
Chapter 8: Security & Disaster Recovery
Index

• Preface

• Chapter 1: Introduction to the Blackberry World
  • BES Implementation Components
    • BlackBerry Enterprise Server
    • Clients
    • Application Servers
    • Networks
  • Pushing Data Down
  • Blackberry Enterprise Solution Security
    • Encryption
    • Authentication
    • Security Policies
  • Internet Browsing and Data Access
  • Summary

• Chapter 2: BES Architecture and Implementation Planning
  • BlackBerry Enterprise Server Components
  • BlackBerry Enterprise Server Requirements and Prerequisites
    • BlackBerry Enterprise Server Network Requirements
    • BlackBerry Enterprise Server Database Requirements
  • Summary

• Chapter 3: Preparing for the BES Installation
  • Enabling the Messaging Environment to Communicate with the BES
    • Create Service Account and Mailbox
    • Assigning Microsoft Exchange Permissions to the Service Account
    • Assigning Microsoft Windows Permissions to the Service Account
    • Configuring Microsoft Exchange Permissions for the Service Account
  • Enabling the Database Server to Communicate with BES
    • Configuring Microsoft SQL Server 2005
      • Assigning a Server Role to the Service Account for Windows (Trusted) Authentication
      • Assigning a Server Role to a SQL Login for SQL authentication
  • Summary

• Chapter 4: Installing BES for Microsoft Exchange
  • The Installation Process
  • Summary

• Chapter 5: Provisioning BlackBerry Users and Devices
  • Administrative Roles
    • Assigning Administrative Roles
      • Assigning Administrative Roles to Existing Database Users
      • Assigning Administrative Roles to New Database Users
    • Managing Administrative Roles
      • Changing Administrative Roles
      • Removing Administrative Roles
  • Provisioning Users
    • User Groups
    • Configuring Organizer Synchronization
  • Provisioning Devices
    • BlackBerry Manager Device Provisioning
    • Wireless Device Provisioning
      • Customizing Enterprise Activation Options
      • Setting Wireless Enterprise Activation Passwords
  • Summary

• Chapter 6: Creating and Enforcing Policies
  • IT Policies
    • Creating a New IT Policy
    • Assigning an IT Policy
  • Software Deployment
    • Installing Device Software
    • Third-Party Applications
    • Sharing the Software
    • Creating and Assigning a Software Configuration
  • Summary

• Chapter 7: Getting the Most Out ofYour BES
  • Multi-Tiered Administration
    • User and Group Template Properties
      • Redirection
      • Filters
      • Security
      • IT Policy
      • WLAN Configuration
      • PIM Sync
      • Advanced
      • Access Control
    • Server Properties
      • General
      • Messaging
      • IT Admin
      • Global Filters
      • Sync Server
      • BES Alert
      • MDS Services
    • BlackBerry Domain Properties
      • General
      • Global PIM Sync
      • Access Control
      • Push Control
      • WLAN Configuration
      • IT Policies
      • Enterprise Service Policy
      • Media Content Management
    • User Tasks
      • Account
      • Device Management
      • IT Admin
      • Service Access
      • Service Control & Customization
    • Group Tasks
      • Group Admin
      • MDS Services
    • BlackBerry Domain Tasks
      • Account
      • Service Control & Customization
  • Summary

• Chapter 8: Security & Disaster Recovery
  • Security
    • Encryption
      • Setting the Encryption Method
      • Content Protection
      • Blackberry Encryption Keys
    • Additional Message Encryption
    • PIN-to-PIN Messages
      • Creating a Corporate Peer-to-Peer Key
    • BlackBerry Device Authorization
      • Enabling the Enterprise Service Policy
      • Allowing Users to Override the Enterprise Service Policy
  • Disaster Recovery
    • Blackberry Enterprise Server Disaster Recovery
    • Creating the Standby Instance
    • Responding to Disaster Scenarios
  • Blackberry Configuration Database Disaster Recovery
  • Summary

• Index

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