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AsteriskNOW Table of Contents

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AsteriskNOW Table of Contents
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Table of Contents                                                                                                                             

Preface
Chapter 1: An Introduction to Telephony and Asterisk
Chapter 2: Building a PBX
Chapter 3: Extensions, Phones, and Others
Chapter 4: Service Providers—Your Connection to the World
Chapter 5: Tentacles of the PBX—The Calling Rules Tables
Chapter 6: "Let me in!"—Inbound Call Routing
Chapter 7: "For Annoyance, Press 1"—Voice Menus and IVR
Chapter 8: Voicemail, Conferencing, and Parking—Advanced PBX Services
Chapter 9: "Please hold, we'll be with you shortly"—Simple Call Queues
Chapter 10: General AsteriskNOW Management—Monitoring, Backups, and More
Chapter 11: Hard Core AsteriskNOW
Chapter 12: Where to from Here?
Appendix A: Jargon Buster
Appendix B: Free World Dialup (FWD)
Appendix C: AsteriskNOW for Service Providers
Index
  • Chapter 1: An Introduction to Telephony and Asterisk
    • The Basics of Traditional Telephony
      • Circuit Switching
      • A Circuit-Switched Network
        • Signalling System # 7 (SS7)
        • Integrated Services Digital Network (ISDN)
    • The Basics of Voice over IP (VoIP) Technology
      • Session Initiation Protocol—SIP
      • Inter-Asterisk eXchange Protocol—IAX
        • NAT/PAT: IAX2 versus SIP and H.323
      • CODECS—Voice Coder Decoder
    • Asterisk—The Open-Source PBX
      • Asterisk is Dually Licensed—What Does it Mean?
      • Enter the Asterisk—the Future is Here
    • AsteriskNOW—The Asterisk Software Appliance
    • Summary
    • Chapter 2: Building a PBX
      • Objective—Building an Office PBX
        • Physical Connectivity
        • Installation Procedure Outline
          • Downloading AsteriskNOW
          • AsteriskNOW Hardware Requirements
          • The Installation Process
          • Anatomy of the AsteriskNOW Configuration GUI
          • Introduction to the rPath Appliance GUI
      • Summary
      • Chapter 3: Extensions, Phones, and Others
        • An IP Phone is a Simplified Computer
        • AsteriskNOW Extension Management GUI
          • The User Extensions Configuration Options
          • The "User Extension" Configuration Flags
        • The LinkSys 941
        • CounterPath X-Lite—The Worlds Most Popular Soft Phone
        • Summary
        • Chapter 4: Service Providers—Your Connection to the World
          • VoIP Carriers
            • Direct Inward Dialing (DID/DDI) Carriers
            • IP Call Termination Carriers
              • Refilers and Grey Routes
          • PSTN Carriers—Traditional Telephony Providers
          • Configuring an IP Termination Service Provider
            • VoIP Service Providers in AsteriskNOW
            • VoIP Service Providers—Few Examples
              • Inbound DID/DDI Service Providers
              • Termination and Residential Service Providers
            • Connecting to a Custom VoIP Termination Provider
          • Summary
            • Inbound Call Routing with AsteriskNOW
              • Example 1: Routing in a Single DID Number
              • Example 2: Routing in a Range of DID Numbers
            • Inbound Call Routing in extensions.conf
            • Summary
              • Chapter 7: "For Annoyance, Press 1"—Voice Menus and IVR
                • Four Rules of IVR
                • Voice Menus—AsteriskNOW's IVR Generator
                  • Voice Menu Steps—The Voice Menu Flow
                    • DISA—Direct Inward System Access
                    • Recordings—Menus and System Playbacks
                    • Time Based Rules
                    • Ring Groups
                    • Enough Theory, Back to Voice Menus
                • Summary
                • Chapter 8: Voicemail, Conferencing, and Parking—Advanced PBX Services
                  • Comedian Mail—The Asterisk Voicemail System
                    • Voicemail General Options
                    • Voicemail Message Options
                    • Voicemail Playback Options
                  • MeetMe Conferencing
                    • Conference User and Administrator Key Presses
                    • Defining a New Conference Room
                      • General Conference Options
                      • Conference Password Settings
                      • Conference Room Options
                  • Call Parking
                  • Summary
                      • Chapter 11: Hard Core AsteriskNOW
                        • AsteriskNOW Advanced Options
                          • Music on Hold
                            • Why Do You Need Multiple Music On Hold Classes?
                          • VM Email Settings
                          • Global SIP Settings
                            • General SIP Settings
                            • Type of Service Settings
                            • NAT Support Settings
                          • Global IAX Settings
                            • General IAX Settings
                            • Jitter Buffer Settings
                            • IAX Registration Options
                            • Codecs Settings
                          • Change Password
                          • Setup Wizard
                        • Gaining Root Access to Your AsteriskNOW via SSH
                        • The Asterisk Command-Line Interface (CLI)
                        • The Asterisk Dial-Plan Language (extensions.conf)
                          • Configuration File Structure
                            • Extension Pattern Matching
                            • Special Extensions in extensions.conf
                        • The Asterisk Configuration Directory
                        • Summary
                        • Chapter 12: Where to from Here?
                          • Beyond the Dial Plan—Asterisk Gateway Interface (AGI)
                            • AGI Execution Environment
                            • AGI Example in PHP
                            • AGI Programming API Functions
                            • AGI Programming Libraries
                          • Asterisk Manager Interface (AMI)
                          • Asynchronous JavaScript Asterisk Manager (AJAM)
                          • Ideas and Mesh-ups
                            • Voice-Enabled Network Monitoring
                            • Voice-Enabled Intrusion Detection
                            • Voice-Enabled Attendance Clock and Proximity
                          • DUNDi—Distributed Universal Number Discovery
                          • Summary

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