Web Host Manager Administration Guide Table Of Contents

Table of Contents

Preface
Chapter 1: Introduction to WHM and Dedicated Server/VPS Hosting
Chapter 2: Setting Up Your Server with cPanel and WHM
Chapter 3: Additional Server Configuration
Chapter 4: Apache, PHP, Perl, and Databases
Chapter 5: Working with User Accounts
Chapter 6: Working with Reseller Accounts
Chapter 7: IP Address, SSL/TLS, and DNS Management
Chapter 8: Ongoing Server Management
Chapter 9: Customizing your Server with Themes and Add-Ons
Chapter 10: Where to Go for Help with WHM
Index

• Preface

• Chapter 1: Introduction to WHM and Dedicated Server/VPS Hosting
  • What are WHM and cPanel and How Do They Work Together?
    • What WHM Can Do
    • What WHM Cannot Do
  • System Requirements for WHM and cPanel
  • Important Considerations before Shopping for a Server or VPS
    • What Do You Plan to Do with Your Server or VPS?
    • Do You Currently Have Any Experience of Offering cPanel Hosting to Paying Customers?
    • What Kinds of Hosting Customers are You Going to Focus On?
      • Low-End Customers: Cheap and (Hopefully) Cheerful
      • Mid-Range Customers: Growing Needs, Growing Profits
      • High-End Customers: Welcome to the Big Time!
    • What Kind of Server do you Need?
  • Shopping for a VPS or Dedicated Server
    • Finding Deals
    • Important Things to Consider Before Sealing the Deal
      • Support is Critical
      • Additional Fees, Included Extras, Upgrade Charges
      • The Data Center Itself
      • Location, Location, Location
      • Billing and Cancellation Policies
  • General Purchasing Advice
  • Summary

• Chapter 2: Setting Up Your Server with cPanel and WHM
  • Accessing Your Server for the First Time and Determining if You Need to Install cPanel and WHM
    • Getting the Tools You Need to Access Your Server
      • Log into Your Server
    • Are cPanel and WHM Installed Already?
  • How to Install WHM and cPanel
    • Accessing WHM and Finishing the Installation Process
    • Finishing Installation
    • WHM Setup: The License
    • WHM Setup: Basic Information
      • Basic Information: Contact Details
      • Basic Information: Default Themes and Directories
      • Basic Setup: User IDs and Networking
      • Basic Setup: Hostname, Nameservers, and DNS Values
      • Basic Setup: CGI and Apache Logging
    • WHM Setup: Disk Quota Setup
    • WHM Setup: Nameserver Setup
    • WHM Setup: DNS Resolvers
    • WHM Setup: Setting the MySQL Root Password
  • Summary

• Chapter 3: Additional Server Configuration
  • Welcome to Root WHM!
  • cPanel Builds: Choosing the Right One for You
  • Updating cPanel
    • About File and Directory Permissions
  • Setting Up Server Contact Information
  • The Contact Manager
  • Set Your Server's Hostname
  • Setting the Server's Clock and Date
  • Setting Up Extra Hard Drives
  • Choose Your Data Backup Strategy!
  • Tweak Settings: Additional Configuration
    • Display and Domains
    • Mail
    • MySQL and Notification
    • Software
    • Stats, Logs, and Status
    • System
    • cPAddons
  • Statistics Software Configuration
  • Summary

• Chapter 4: Apache, PHP, Perl, and Databases
  • Apache: Web's Best Friend
  • PHP: Hypertext Processor
  • Perl: The Programming Language that Powers cPanel
  • MySQL: A Database for the Masses
  • PostgreSQL: The "Other" Database
  • Configuring Apache on a cPanel Server
    • Configuring or Updating the Back-End Copy of Apache and PHP
    • Configuring or Updating the Front-End Copy of Apache and PHP
      • Apache-Related Configuration Options - Part 1
      • PHP Configuration Options
      • Apache-Related Configuration Options - Part 2
    • Installing Zend Optimizer
  • Configuring and Working with Perl
    • Installing Perl Modules in WHM
    • Installing Perl Modules Using the Perlinstaller Script
    • Installing Perl Modules Using CPAN
    • Checking Perl Scripts and Automatically Installing the Needed Modules
  • Upgrading and Working with MySQL
    • Upgrading MySQL
    • Adding MySQL Remote Hosts in WHM
    • Changing a MySQL User or Database Password
    • Resetting MySQL's Root Password
    • Repairing MySQL Databases in WHM
    • Resetting the Local MySQL Root Password
    • Setting Up a Remote MySQL Server in WHM
    • Showing MySQL Processes
    • phpMyAdmin
    • Restarting MySQL
  • Installing and Working with PostgreSQL
    • Installing PostgreSQL
    • Restarting PostgreSQL
  • Summary

• Chapter 5: Working with User Accounts
  • Transferring User Accounts from Other Servers
    • Transferring Multiple Accounts from another Server Using the Root or Administrator Password
    • Transferring a Single Account from another Server Using the Root or Administrator Password
    • Transferring Multiple Accounts from an Alabanza Server
    • Transferring a Single Account Using the Username and Password for the Account (cPanel Servers Only)
    • Alternative Methods of Moving User Accounts from Other Servers
    • Review Copy Accounts Log
  • Working with Packages and Feature Lists
    • Creating a New Feature List
    • Editing an Existing Feature List
    • Deleting an Existing Feature List
    • Creating a New Package
    • Deleting Packages
    • Editing an Existing Package
    • Upgrading or Downgrading a User's Account: Changing the Assigned Package
  • Working with User Accounts
    • Creating New User Accounts
    • Modifying an Account
    • Modifying Multiple Accounts
    • Changing a User's Password
    • Changing Site's IP Address
    • Changing Multiple IP Addresses
    • Managing Shell Access
    • Moving an Account to a Different Partition
    • Quota Modification
    • Viewing Bandwidth Usage
    • Limit Bandwidth on an Account
    • Suspending or Unsuspending an Account
    • Listing Suspended Accounts
    • Showing Active (not Suspended) and Inactive (Suspended) Accounts
    • Modifying the Suspension Page
    • Resetting User Accounts with Custom Bandwidth Back to Package Limits
    • Unsuspending All Bandwidth Exceeders
    • Listing Subdomains
    • List Accounts
    • Changing Ownership of an Account
    • Terminating an Account
    • Terminating Multiple Accounts
    • Rearranging Accounts
    • E-mailing All Users on Your Server at Once
    • Modifying cPanel and WHM News
  • Customizing Accounts
    • Customizing Accounts Using the Skeleton Directory Feature
    • Customizing the Look of Your Customer's cPanel Account
  • Summary

• Chapter 6: Working with Reseller Accounts
  • Who Exactly are Resellers?
    • What are Reseller Accounts Good for?
    • Things to Consider before Adding Reseller Accounts
      • Where will You Put the Resellers, and How many Reseller Accounts will You Place on the Server?
      • What if Your Reseller Clients Have Violated Your Acceptable Use Policy?
      • Can You Handle the More Complex Support Issues that Resellers Often have?
  • Working with Reseller Accounts
    • Setting Up a Reseller Account that isn't Already a Customer of Yours
      • Creating a Package for the Reseller's Main cPanel Account
      • Creating a New Reseller's Main cPanel Account
      • Upgrading an Existing Standard cPanel Account to a Reseller Plan
    • The Reseller Center
      • Adding and Removing Reseller Privileges
      • Changing Single Account Ownership
      • E-mailing All Resellers (Only)
      • Changing Ownership of Multiple Accounts
      • Monitoring and Managing Resellers
      • Managing Reseller IP Address Delegation
      • Assigning a Reseller a New Shared IP Address
      • Managing Reseller Privileges and Assigning Custom Nameservers
    • Listing All Reseller Accounts and Their Clients
  • Summary

• Chapter 7: IP Address, SSL/TLS, and DNS Management
  • IP Address Management
    • Add an IP Address
    • Show or Delete Server IP Addresses
    • Rebuild the IP Address Pool
    • Show and Edit Reserved IPs
    • Show IP Address Usage
    • The IP Migration Wizard
    • Change a Domain's IP Address
  • SSL/TLS Management
    • Purchase and Install an SSL Certificate
    • Generate an SSL Certificate and Signing Request
    • Install an SSL Certificate and Set Up the Domain
    • Reset or Generate a Self-Signed Server SSL Certificate
    • Change the WHM/cPanel SSL Certificate
    • The SSL Manager
    • Delete an SSL Host
  • DNS Management
    • Add an A Entry for your Hostname
    • Add a DNS Zone
    • Edit an MX Entry
    • Edit DNS Zone
      • The Anatomy of a DNS Zone
    • DNS Zone Templates
    • Delete a DNS Zone
    • Perform a DNS Clean-up
    • Park a Domain
    • Set Up and Edit Domain Forwarding
    • Establish a Trust Relationship with a Primary Nameserver
    • Setting Up and Managing a Nameserver Cluster
    • The WHM Remote Access Key
    • Synchronizing DNS Records
  • Summary

• Chapter 8: Ongoing Server Management
  • General Server Information
    • Viewing General Server Information
    • Viewing Disk Space Utilization and I/O Statistics
    • Monitoring Your Server's Entire Bandwidth Usage with Bandmin
  • Managing Services
    • Viewing Service Status
    • Viewing Apache Status
    • The Service Manager
    • Restarting Services Manually
    • Restarting Your Server
  • Managing Processes
    • Displaying Current Running Processes
    • Working with Processes on the Server
  • Managing Mail
    • Managing Exim Configuration
    • The Mail Queue Manager
    • Mail Statistics
    • Mail Relayers
    • Repairing Mail File Permissions
    • Mail Tracing
  • Managing Security
    • Managing Wheel Group Users
    • Shell Fork Bomb and Memory Overload Protection
    • The Tweak Security Feature
      • PHP open_basedir Protection
      • Mod_Userdir Protection
      • Restricting Access to the System Compilers
  • Disabling or Enabling the traceroute Command
  • SMTP Restriction
    • Enabling or Disabling CGI SuEXEC
    • Fixing Non-Secure CGI Script Permissions
    • The Background Process Killer
    • Scanning for Trojan Horses
    • Shutting Down Unneeded Services
  • Summary

• Chapter 9: Customizing your Server with Themes and Add-Ons
  • Working with cPanel Themes
    • Installing and Removing Other Free cPanel Themes from cPanel
    • Installing a Third-Party cPanel Theme
    • Listing Currently Installed cPanel Themes
    • Cloning an Installed cPanel Theme
    • Downloading Installed cPanel Themes
    • Removing cPanel Themes from Your Server
    • The XSkin Migration Tool
    • cPanel Themes Gallery
      • cPanel's Other Themes
      • Third-Party Themes
  • Working with cPanel Theme Languages
    • Installing a New Language File
    • Cloning an Installed Language
    • Editing an Installed Language File
    • Downloading a Language File
    • Setting the Language for Web Statistics Programs
    • Deleting an Installed Language File
  • Working with WHM Themes
    • Installing and Removing Some Free WHM Themes
    • Installing Third-Party WHM Themes
    • Listing Installed WHM Themes
    • Choosing the Default WHM Theme
    • Changing the Current WHM Theme
    • Downloading a WHM Theme
    • Removing Installed WHM Themes
    • WHM Theme Gallery
      • 7Dana WHM
      • Canarias
      • Radiance
      • TrueBlue
  • Working with cPanel's Own Autoinstall Scripts Feature
    • Choosing the Scripts to Offer
    • Moderating Script Installation
  • Working with cPanel and WHM Add-On Modules
    • Managing cPanel's Own Add-On Modules
      • Module Gallery
    • Other Available WHM and cPanel Add-Ons
      • Fantastico De Luxe
      • Auto-Installer v4
      • Open Installer
      • Installatron
  • Summary

• Chapter 10: Where to Go for Help with WHM
  • Help(ful) Resources in WHM
    • The Interactive Knowledgebase
    • Links to cPanel Support
      • Just the FAQ
      • The Forum
      • Documentation
      • Contacting cPanel
  • Turning to your NOC for Assistance
  • Finding Help in the Forums
  • Assistance from cPanel Inc.
    • cPanel Inc.'s Bugzilla Bug Tracking System
  • Assistance from Other Sources
    • Web Hosting Talk
    • Third-Party Assistance
    • Search Engines to the Rescue!
  • WHM: The Final Words

• Index